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"The AC was set to a floor temperature 21.5C so quite stuffy, not adjustable to a lower level if you sleep better in a colder room. Fortunately there were windows that could be opened. The room was clean and a very good size. The location is good. The western food menu is large but the quality was very poor. The pizza was awful and the chicken used across dishes. Check in and out was very quick. "

"1st time traveling to China and 1st stop in Shanghai. It’s a 5-star hotel in a great location and “Nanjing” walking street just crossing the street. Friendly staff, good service even room cleaning is excellent. Unluckily my room was settled at a low floor (FL 7) and my window view is small street of side of the building and there was a ground floor shop doing renovations from the midnight to the morning every night from my check in to check out. I believe the hotel will do something for me if I make a complaint but I don’t and just let it go. Overall it’s a great place to stay."

"Will be back in this hotel and will advertise to my traveling friends "

"The AC was a bit challenging but ironed itself out..the gym and locker room has personal spa cold plunge sauna and steam room a huge win for me. Cardio equiptment could use a bit of an upgrade however highly functional. Pool was great, staff was amazing. Breakfast one of the best I've had..id give it a 4 star based on the rooms carpeting and walls dated in rooms.as far as shower great heat pressure all amenities fantastic..staff beautiful people..i would definately stay again"

"Very convenient location with nearby metro stations and Nanjing Shopping Road. Walkable to the Bund."

"Awful place, no ac or heat the breakfast very poor do not recommend I pre pay 8 days and I left the second day and los lost my money, do not recommend "

"Lovely room easy check in, top location and Byredo amenities brilliant"

"We were disappointed with our stay. The Bund view wasn’t what we expected, the windows were quite dirty, and the floor was still wet when we arrived."

"The service attitude of the concierge staff is not pleasant."