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"Wonderful breakfast, amazing view spacious an very clean rooms "

"Overall, we did not have any specific negative feedback about the hotel itself. However we were disappointed with the pre-authorisation hold that was actually charged after we checked out despite us having pre-paid for the hotel. It's been close to a month and we still have not received the refunded amount. At check-in, we were informed that the RMB 2,000 deposit (USD300) was a temporary pre-authorization hold (not charge) for incidentals that would be released upon checkout. However, despite having prepaid for our rooms in full, this amount was actually charged to our card the day after we had already checked out. Furthermore, our check-in process took over an hour because the hotel was unable to retrieve our full reservation; staff could only locate two rooms despite our booking for three. This caused significant anxiety for my family and led to a substantial delay for a tour we had booked. This experience has been very frustrating and below the standards expected of a 5-star hotel!"

"We were a little disappointed with the hotel. We booked an executive suite but it looked quite different to the photos (not as nice). Breakfast was not great - hot food was either luke warm, or cold, and none of the coffee machines were working properly and none of the staff rectified the issue. The positive’s was that the bed was comfortable, the room was quiet, and the location of the hotel is very good. If we return to Shanghai we wouldn’t stay here again."

"Good "

"Title: Excellent location, home-like comfort, and friendly staff – A hidden gem in Shanghai Rating: 5/5 I had a wonderful stay at Green Court Resident and would highly recommend it to both families and solo travelers. Location (5/5) The residence is conveniently located within a 5-minute walk from the subway station. From Pudong Airport Terminal 2, you can take Subway Line 2 directly to People’s Square Station and walk to the property – very easy even with luggage. Major attractions like Nanjing Road Shopping Street (just across the station, a 5-min walk) and The Bund (walk from one end of Nanjing Road) are easily accessible. You can also reach Zhujiajiao and Lujiazui via the subway. Plus, shopping centers, eateries, fast food, and coffee shops are all nearby. Room & Facilities (5/5) Depending on the room size you book, the rooms come with a well-equipped kitchen including a stove, microwave, refrigerator, and washer/dryer. My room had a living room with a work desk, sofa, coffee table, and TV, plus a master bedroom with a queen-size bed and a wardrobe with a safe. The room was cleaned and maintained daily. The overall feel was clean, comfortable, safe, and quiet. The gym is well-equipped – I used it every day. Staff (5/5) The staff were friendly and always helpful. Final verdict I will definitely choose Green Court Residence again when I return to Shanghai."

"Good location "

"The aircon was locked on heating making for an uncomfortable first two nights at 25.5 °C. Fortunately concierge sent someone to switch it to cooling mode for me. While a little dated, the room size was excellent as was the sauna."

"Breakfast was amazing, wide variety of food and fresh juices. The room was also amazing views of Shanghai at night was spectacular. The staff was friendly and helpful at every opportunity. "

"staff friendly"