虹橋 5 星級飯店

「安排房間有異味11樓早餐餐廳不潔服務差，投訴後酒店經理已經妥善處理及安排。」

「I like the river view of my room and this is my 2nd time visit in 2026. Deeply appreciate for the birthday cake and roses from the hotel.」

「員工的熱忱服務與協助，令人敬佩，一定會再來住的 然而，衛浴的設施有些難用😭，工程師上來幫忙雖然功能正常，仍常常不能正常使用」

「Connected to Kerry Center shopping mall, great restaurant selection, helpful staff, nice, spacious room. Highly recommended!」

「打掃阿姨相當熱心體貼，非常感謝她們。床跟枕頭一家四口都睡得蠻習慣，很舒服。重點是地點很方便！許多知名餐廳在附近都有分店。下次來還會想住！」

「完美的服務，絕佳地理位置，世界級風景」

「地點好、服務好，附近有賣知名蝴蝶酥、離外攤近，未來到上海市區玩，會選擇再次入住。」

「There were renovations happening from 9am-6pm so can get very noisy. I was not able to sleep in or return to the hotel during the day, which is unfortunate as I didn’t get to enjoy the room. The renovated rooms are nice but lobby area is a bit dated. Location is excellent and will stay again after renovation.」

「Clean room, very friendly staff. All request were promptly answered. Breakfast buffet could use more variety.」

「泳池離開房間太遠不方便，幸好健身室就可以直接到達。酒店位置都算方便，附近都有很多餐廳和商場」

「非常好」

「職員服務可以更主動。黃昏沒有 turndown service. 早餐選擇不足。 房間生果、朱古力等不應只有一天 （我們逗留四個晚上）。 房間瓶裝水數目太少。 整體而言，設施及服務明落後於其他國際五星酒店。」