「The site advertised that there was our service at the pool up on the roof. Went up there and nobody was there asked if there was somebody to make drinks up there and they said they send somebody. Half hour later nobody was still there went down to the lobby and asked again and she said I’ll have him there right away. Waited another half hour and still nobody showed. Seemed a bit shortstaffed. But the room was clean. Good location.」
「The stay didn't fill my expectations based on lovely reviews from others. The hotel is old and run down but clean. The room was damp and all our clothes and beds got damp too, bath towels never got dry. There were no openable windows but glass and aircon stank like old socks.
But location was great, staff lovely and breakfast tasty.」
「Excellent location for walking to anything in town. Safe for solo travelers. Clean & comfortable rooms. Breakfast was wonderful with great food & excellent times.」
「A great stay in Cozumel. The room was spacious, comfortable, and offered a lovely view, making it a relaxing place to return to after a day of diving and exploring.
The location is excellent—within easy walking distance of both the ferry pier and the town centre, with plenty of restaurants, shops, and waterfront views nearby.
For travellers looking for a comfortable stay with a convenient location, Hotel Puerto Libre is an excellent choice.」
「Ojo, Expedia te vende la estadía con desayuno, es mentira, el Hotel no cuenta con restaurantes, en cuanto al Hotel no tengo ninguna queja, super tranquilo y ameno. 10/10」