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"The common areas are kept very neat and clean. The staff is super friendly. This was also a very kid-friendly option. They had shows for kids and adults to enjoy every night. There were several animals to look at as well. The pools were kept very clean and also had family activities to enjoy. We also loved that they played music at the pools and beach. "

"Service, cleanli"

"The staff were amazing! Great atmosphere and a bit more casual, relaxed vibe than other places we've stayed. Food was great as well and the addition of the Cafe and the Grab and Go were super convenient "

"Ideal place for the kids. Huge water park, pools, beautiful beach. Shows, animals and food "

"100 percent great place"

"it was great "

"Smaller resort (part of the appeal for our group), but so comfortable, safe, and super accessible to the local area. Such great attentiveness from the preferred club concierges (Guillermo was particularly helpful for us) and some specific staff were an especially great. Itza and Abigail were a highlight of the week from the entertainment crew with their authentic, spicy personalities. Took a bunch of us Canadians on the free bike tour and it set the tone for our whole time in Puerto Aventuras. Don’t expect anyone on the property to help you get smaller bills and pesos are actually king here. Beautiful natural amenities on the property (don’t miss the natural pool by barracuda bar) but if you’re coming for something other than Mexican or Asian food this might not be the place for you. Gohan (Asian restaurant) was the one restaurant we were really impressed by, otherwise the buffet was the star. Preferred club room (marina view) was on the top floor and was so great with its lofted ceilings that we almost didn’t want to go with our upgrade the last couple nights to our swim out room. Preferred club side is exponentially quieter and the included 50 min hydrotherapy in the spa was AMAZING! More of a Nordic spa experience (we didn’t even know about it until we arrived) Wonderful, chill vacation as the homebase of a friend’s wedding. But if you’re looking for an amped up resort experience, this probably isn’t the place for you. I’d go back in a heartbeat. "

"amazing"

"Hotel Xcaret es top y súper bonito, súper recomendado. Solo sugiero reserva directa con Xcaret que por intermediario se complica logística. "