"The staff were very helpful. Highly recommend the food - so fresh, delicious and a real taste of Japan. Amazing location near the lake and so many places to visit a short drive away."
"The staff were very helpful. Highly recommend the food - so fresh, delicious and a real taste of Japan. Amazing location near the lake and so many places to visit a short drive away."
"Older style ryokan definitely kept the old style, a great experience that I think the newer hotels wouldn’t give you. Great views of the lake, only a 5 minute walk around the corner to see Mt Fuji!"
"Older style ryokan definitely kept the old style, a great experience that I think the newer hotels wouldn’t give you. Great views of the lake, only a 5 minute walk around the corner to see Mt Fuji!"
"The highlight of our two week trip through Japan! The staff were so friendly and helpful. Many amenities were provided. The view of Fuji from our room was exceptional. The dinner was one of the best meals I’ve ever had in my life! 1000/10 would recommend this very special place to anyone looking for a unique stay in Fujikawaguchiko!"
"The highlight of our two week trip through Japan! The staff were so friendly and helpful. Many amenities were provided. The view of Fuji from our room was exceptional. The dinner was one of the best meals I’ve ever had in my life! 1000/10 would recommend this very special place to anyone looking for a unique stay in Fujikawaguchiko!"
"Beautiful and funky property. The shared spaces were very nicely appointed with a room full of records and artsy books. Loved the indoor and outdoor onsens here as well. The tatami mats and floor seats were a unique experience as well. The only small negative is that it is a little off the beaten path but even with that point & that it was raining, we very much enjoyed our stay here and would recommend."
"Beautiful and funky property. The shared spaces were very nicely appointed with a room full of records and artsy books. Loved the indoor and outdoor onsens here as well. The tatami mats and floor seats were a unique experience as well. The only small negative is that it is a little off the beaten path but even with that point & that it was raining, we very much enjoyed our stay here and would recommend."
"The hotel is very nice and quiete. The room is very clean. Bathrooms and toilets are super clean. The front desk lady was very nice and helpful. We were able to see Mt. Fuji for 30 minutes in the morning."
"The hotel is very nice and quiete. The room is very clean. Bathrooms and toilets are super clean. The front desk lady was very nice and helpful. We were able to see Mt. Fuji for 30 minutes in the morning."
"The onsens and meals were very nice. It was an excellent experience of staying in a traditional ryokan.
A bit of a hike if you walk up the to the ryokan from the train station and taxis are practically not present, luckily you can leave your luggage at the ryokan before check in and go explore the town"
"The onsens and meals were very nice. It was an excellent experience of staying in a traditional ryokan.
A bit of a hike if you walk up the to the ryokan from the train station and taxis are practically not present, luckily you can leave your luggage at the ryokan before check in and go explore the town"
"The staff here were so friendly and helpful. They really made you feel welcomed and helped you settle in. The property is beautiful, a classic traditional Japanese style ryokan and they provide slippers and robes as well. It was a very enjoyable stay for us. Even given the 15-20minute walk from the train station, you’re surrounded by beautiful nature and architecture, so it doesn’t feel very far at all. Our room had a private onsen which was fantastic, definitely a highlight! We recommend...
"The staff here were so friendly and helpful. They really made you feel welcomed and helped you settle in. The property is beautiful, a classic traditional Japanese style ryokan and they provide slippers and robes as well. It was a very enjoyable stay for us. Even given the 15-20minute walk from the train station, you’re surrounded by beautiful nature and architecture, so it doesn’t feel very far at all. Our room had a private onsen which was fantastic, definitely a highlight! We recommend...
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Nestled at the foot of Mount Fuji, Oyama invites shoppers to hunt for bargains at Gotemba Premium Outlets while racing enthusiasts cheer at Fuji Speedway. Hikers can tackle the scenic Subashiri Trail before soaking tired muscles in the healing waters of Subasiri Onsen Tenkei.
The staff was absolutely amazing. The onsen is lovely, the food is great, and the views are fantastic. This was our splurge of the trip and it was worth every penny.
The staff was absolutely amazing. The onsen is lovely, the food is great, and the views are fantastic. This was our splurge of the trip and it was worth every penny.
Jessica
Reviewed November 20, 2024Reviewed November 20, 2024
We splurged on this hotel and it was magical! They offer a free shuttle from the train station, super easy to get to from Tokyo. The hotel itself is absolutely beautiful once you get in! We got the private onsen room, that had a lovely view of Mt. Fuji from the window seat (love the window seat) and the onsen. Dinner came with the room and it was an incredible 10 course tasting menu (with vegetarian/vegan options). Also included was access to the lounge with the best massage chair ever, snacks...
We splurged on this hotel and it was magical! They offer a free shuttle from the train station, super easy to get to from Tokyo. The hotel itself is absolutely beautiful once you get in! We got the private onsen room, that had a lovely view of Mt. Fuji from the window seat (love the window seat) and the onsen. Dinner came with the room and it was an incredible 10 course tasting menu (with vegetarian/vegan options). Also included was access to the lounge with the best massage chair ever, snacks...
gabrielle
Reviewed November 17, 2023Reviewed November 17, 2023
Staffs spoke fluent English and are super communicative. Overall great experience, scenery of the onsen is amazing. Just want to highlight though, when we used the shuttle bus to arrive at the Gora Station, bus driver didn’t really help to carry the luggages down which is fine, just feels a bit weird to see the contrast before and after leaving the hotel. Overall, hospitality 9.5/10.
Staffs spoke fluent English and are super communicative. Overall great experience, scenery of the onsen is amazing. Just want to highlight though, when we used the shuttle bus to arrive at the Gora Station, bus driver didn’t really help to carry the luggages down which is fine, just feels a bit weird to see the contrast before and after leaving the hotel. Overall, hospitality 9.5/10.
My friends and I stayed here for one night during what was supposed to be the peak time for Sakura in Lake Yamanakako. This place did not disappoint despite the Sakura being shy. The view from our room
And the rooftop was incredible, the owners and workers were also incredibly kind and attentive. Overall we felt so grateful for our experience.
My friends and I stayed here for one night during what was supposed to be the peak time for Sakura in Lake Yamanakako. This place did not disappoint despite the Sakura being shy. The view from our room
And the rooftop was incredible, the owners and workers were also incredibly kind and attentive. Overall we felt so grateful for our experience.
Susukinohara Ichinoyu was a lovely treat for us! Hakone was so different from the frenetic energy in Tokyo. There were many other resorts in the area, but were unable to accommodate our group of 17. Our ryokan was so peaceful and serene and the private room Onsen for each family was the icing on top. All of the staff members were friendly and helpful throughout our stay. The property is conveniently located next to a Family Mart where we were able to buy snacks and drinks before heading out for...
Susukinohara Ichinoyu was a lovely treat for us! Hakone was so different from the frenetic energy in Tokyo. There were many other resorts in the area, but were unable to accommodate our group of 17. Our ryokan was so peaceful and serene and the private room Onsen for each family was the icing on top. All of the staff members were friendly and helpful throughout our stay. The property is conveniently located next to a Family Mart where we were able to buy snacks and drinks before heading out for...
Visited with my family recently. It’s a family owned property, excellent service and very friendly staff.
Owners went above and beyond at every opportunity, including dropping 7 of us with luggage at nearby bus stop. Breakfast was yummy and thank you for accommodating our vegetarian request!!
Enjoyed Ryokan with traditional night wear too !
We would highly recommend this wonderful place at foothills in Mt. Fuji with Lake Yamanakako lake in walkable distance.
Visited with my family recently. It’s a family owned property, excellent service and very friendly staff.
Owners went above and beyond at every opportunity, including dropping 7 of us with luggage at nearby bus stop. Breakfast was yummy and thank you for accommodating our vegetarian request!!
Enjoyed Ryokan with traditional night wear too !
We would highly recommend this wonderful place at foothills in Mt. Fuji with Lake Yamanakako lake in walkable distance.
We had a long travel day the day prior so having our own private onsen to relax in along with the traditional meals was a lovely way to start our tour of this beautiful country.
We had a long travel day the day prior so having our own private onsen to relax in along with the traditional meals was a lovely way to start our tour of this beautiful country.
A unique experience! Comfortable, very clean, and the staff were very hospitable. The onsen were very relaxing. Most notable was the food—absolutely stunning presentation and very interesting (we are new to Japanese food). The ryokan is on the quieter side of town but it’s still possible to walk to the attractions, especially on the path beside the lake.
A unique experience! Comfortable, very clean, and the staff were very hospitable. The onsen were very relaxing. Most notable was the food—absolutely stunning presentation and very interesting (we are new to Japanese food). The ryokan is on the quieter side of town but it’s still possible to walk to the attractions, especially on the path beside the lake.
Edward
Reviewed September 7, 2023Reviewed September 7, 2023
We stayed here with our four-year-old and had a wonderful time. They provided child robes and meals and everyone was so kind. Free coffee and tea downstairs and amazing baths in the rooms! Would definitely return.
We stayed here with our four-year-old and had a wonderful time. They provided child robes and meals and everyone was so kind. Free coffee and tea downstairs and amazing baths in the rooms! Would definitely return.
The hotel itself was well maintained and the private open-air onsen (hot spring) in the room cannot be beat. The staff were helpful and courteous, and the dinner and breakfast menu was delightfully delicious. Overall it was a very memorable stay, unfortunately it was raining during our stay so we didn't leave the hotel to explore the surrounding area. The hotel has everything you need for a comfortable and relaxing getaway albeit a bit on the pricey side. I would recommend this hotel for a...
The hotel itself was well maintained and the private open-air onsen (hot spring) in the room cannot be beat. The staff were helpful and courteous, and the dinner and breakfast menu was delightfully delicious. Overall it was a very memorable stay, unfortunately it was raining during our stay so we didn't leave the hotel to explore the surrounding area. The hotel has everything you need for a comfortable and relaxing getaway albeit a bit on the pricey side. I would recommend this hotel for a...
Sheng Yi
Reviewed December 20, 2016Reviewed December 20, 2016
Loved staying at this property! Absolutely beautiful. Very friendly staff. Room was stunning. Would recommend the Japanese style breakfast during your stay and visiting the onsen!
Loved staying at this property! Absolutely beautiful. Very friendly staff. Room was stunning. Would recommend the Japanese style breakfast during your stay and visiting the onsen!
Hakone Suisen provided the best service I expected. The staff were really kind and friendly, the facility was clean and nice, onsen(both inside and outside) were great, and they even provided simple breakfast!
Onsen is not big as normally depicted in Japanese media(movie/drama) but the water source is outstanding.
Unfortunately, it is difficult to access other restaurants/cafe from the location by public transport, so I HIGHLY recommend you to enjoy your dinner at somewhere else before...
Hakone Suisen provided the best service I expected. The staff were really kind and friendly, the facility was clean and nice, onsen(both inside and outside) were great, and they even provided simple breakfast!
Onsen is not big as normally depicted in Japanese media(movie/drama) but the water source is outstanding.
Unfortunately, it is difficult to access other restaurants/cafe from the location by public transport, so I HIGHLY recommend you to enjoy your dinner at somewhere else before...
Sungho
Reviewed November 28, 2023Reviewed November 28, 2023
9.99 --> Here's why...
The establishment is immaculate. Unexpected value at every turn with an impeccably hospitable staff. The onsen quality is superb and the kaiseki dinners are exquisite. Everything about the space is conducive to restfulness and relaxation.
The ONE drawback was the massages. They were VERY poor. I expected a high quality massage at a place like this but they contract out MTs who lack skill. My fiancé and I received some of the worst massages we've ever had.
Skip the...
9.99 --> Here's why...
The establishment is immaculate. Unexpected value at every turn with an impeccably hospitable staff. The onsen quality is superb and the kaiseki dinners are exquisite. Everything about the space is conducive to restfulness and relaxation.
The ONE drawback was the massages. They were VERY poor. I expected a high quality massage at a place like this but they contract out MTs who lack skill. My fiancé and I received some of the worst massages we've ever had.
Skip the...
Larry
Reviewed December 27, 2023Reviewed December 27, 2023
I usually don’t write reviews but I wanted give one to this place. I enjoyed every part of the experience of this ryokan. The place has a rustic traditional look. The dinning experience was fantastic dinner and breakfast was amazing and the open onsen was beautiful. Staff were sincere and nice. Highly recommend this place to anyone!
I usually don’t write reviews but I wanted give one to this place. I enjoyed every part of the experience of this ryokan. The place has a rustic traditional look. The dinning experience was fantastic dinner and breakfast was amazing and the open onsen was beautiful. Staff were sincere and nice. Highly recommend this place to anyone!
Nicholas
Reviewed October 29, 2026Reviewed October 29, 2026
Hakone Airu was a wonderful stay that will form part of our unforgettable trip to Japan. At first, I was hesitant to book this hotel because of the limited number of reviews. In the end, I took a chance and went a "Superior Room" with in-room bath. To be honest, not sure what the difference is between the different room types. Such a room with dinner & breakfast seemed to cost a lot more at other hotels. Not sure what else you get in other places; but I'm sure it can't get much better than...
Hakone Airu was a wonderful stay that will form part of our unforgettable trip to Japan. At first, I was hesitant to book this hotel because of the limited number of reviews. In the end, I took a chance and went a "Superior Room" with in-room bath. To be honest, not sure what the difference is between the different room types. Such a room with dinner & breakfast seemed to cost a lot more at other hotels. Not sure what else you get in other places; but I'm sure it can't get much better than...
Anonymous traveler
Reviewed November 27, 2018Reviewed November 27, 2018
I love the hotel. Tsukino is an interesting and successful synthesis of traditional ryokan atmosphere with modern facilities. While my room comes with TV, fridge, western-style couch, a king sized bed, and a modern bathroom, the rest of the decoration is Japanese in style. The room also comes with a tube in the balcony. The balcony faces a very steep hill with dense foliage around 40 feet away. Thus I was able to take my baths in open air with ensured privacy. The 6th floor of the hotel...
I love the hotel. Tsukino is an interesting and successful synthesis of traditional ryokan atmosphere with modern facilities. While my room comes with TV, fridge, western-style couch, a king sized bed, and a modern bathroom, the rest of the decoration is Japanese in style. The room also comes with a tube in the balcony. The balcony faces a very steep hill with dense foliage around 40 feet away. Thus I was able to take my baths in open air with ensured privacy. The 6th floor of the hotel...
John
Reviewed October 23, 2024Reviewed October 23, 2024
AMAZING experience!!! I will come back to this same place for sure :-)
Great staff providing excellent service, always nice and friendly. The room was bigger than we expected and with awesome amenities. All really clean and neat, you can notice how much care put into everything. Food was unbelievable and the onsen really nice and quiet. The ryokan in general has this kind of peacefulness surrounding it, which gets you instantly relaxed. This fact coupled with the service quality of the staff...
AMAZING experience!!! I will come back to this same place for sure :-)
Great staff providing excellent service, always nice and friendly. The room was bigger than we expected and with awesome amenities. All really clean and neat, you can notice how much care put into everything. Food was unbelievable and the onsen really nice and quiet. The ryokan in general has this kind of peacefulness surrounding it, which gets you instantly relaxed. This fact coupled with the service quality of the staff...