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Reviews of HOTEL MYSTAYS Midosuji Honmachi

3.5 out of 5
HOTEL MYSTAYS Midosuji Honmachi
3-2-10 Honmachi, Chuo-ku, Osaka, Osaka

Reviews

9.0

Wonderful

Rating 10 - Excellent. 472 out of 825 reviews" "
Rating 8 - Good. 260 out of 825 reviews" "
Rating 6 - Okay. 67 out of 825 reviews" "
Rating 4 - Poor. 16 out of 825 reviews" "
Rating 2 - Terrible. 10 out of 825 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Cirong

Traveled with family
Liked: Cleanliness, staff & service
Stayed 6 nights in Dec 2023

10/10 Excellent

Donna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location at the end of the shopping arcade, lots of dining options and very close to subway. Hotel was very clean, spacious room with 4 beds, would stay here again.
Stayed 4 nights in Dec 2023
Response from HOTEL MYSTAYS MidosujiHonmachi Front on 2024/1/13
수많은 숙박시설 중에 HOTEL MYSTAYS Midosuji-honnmachi 를 이용해 주셔서 대단히 감사합니다. 그리고, 바쁘신 와중에도 소중한 의견을 보내주셔서 거듭 감사 드립니다.머무시는 동안 편안히 지내셨다니 대단히 기뻐하지 않을수 없습니다. 저희 호텔에서 다시 만나 뵐 수 있기를 간절히 기원합니다.

2/10 Terrible

Asya

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Booked for 5 nights but cancelled right after we arrived. We had to stay the night as it was late but not a pleasant night. Rooms weren’t very clean, no water provided, they advertised laundry facilities but when we asked they showed us a coin laundry 10 min walk away. As we are travelling a month laundry facilities are a must for us. The room is only big enough for 1 person. Only upside is that the subway was nearby.
Stayed 5 nights in Nov 2023
Response from HOTEL MYSTAYS MidosujiHonmachi. on 2023/11/21
First of all, we would like to apologise for your experience at our hotel and thank you for your feedback, we appreciate all critiques as it greatly assists us in our commitment to constant improvement. In the future, we hope to be able to serve you again and we will try our best to deliver to you a seamless stay.

6/10 Okay

Kar Seng

Traveled with family and small children, Traveled with group, Traveled with partner
Liked: Property conditions & facilities
Room was adequate but small for 2 persons. They could not let us check in early as it was still being cleaned but found hair on pillows and on bed spread when we went to bed later. Check in process could be better and more efficient- this slowed the process and it was challenging since we were tired from travelling and having to carry our luggage up steps from the subway. We didn't realise that we had to purchase vouchers for breakfast from the reception and would be good if this could be charged back to the room instead of paying cash.
Stayed 3 nights in Oct 2023
Response from HOTEL MYSTAYS MidosujiHonmachi. Front on 2023/10/24
Thank you for using HOTEL MYSTAYS Midosuji Honmachi. First of all, we would like to apologise for your experience at our hotel caused due to the lack of cleaning in your room and your check in time. We are very sorry for the inconvenience, although we have taken great care in cleaning and checking the rooms so that our guests can enjoy a comfortable stay. We will reconfirm our operations and retrain our staff. we appreciate all critiques as it greatly assists us in our commitment to constant improvement. In the future, we hope to be able to serve you again and we will try our best to deliver to you a seamless stay.

8/10 Good

Ifeoma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room had spaces to keep stuff and clean. Breakfast didn't have lots of options. Overall I would recommend it.
Stayed 4 nights in Oct 2023
Response from HOTEL MYSTAYS MidosujiHonmachi. Front on 2023/10/17
Thank you for staying at HOTEL MYSTAYS Midosujihonmachi. We appreciate you taking the time to write to us.We are so glad to hear that you had a comfortable stay at our hotel. We hope we can serve you again at our hotel in the near future.

10/10 Excellent

Sheryn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near new property. Very clean and big rooms. Excellent service. 5mins to train. Definitely recommend!
Stayed 3 nights in Oct 2023
Response from HOTEL MYSTAYS MidosujiHonmachi. Front on 2023/10/17
Thank you for staying at HOTEL MYSTAYS MidosujiHonmachi.We appreciate you taking the time to write to us.We are so glad to hear that you had a comfortable stay at our hotel.We hope we can serve you again at our hotel in the near future.

10/10 Excellent

Hao

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff was very kind and helpful!
Stayed 3 nights in Aug 2023
Response from ホテルマイステイズ御堂筋本町 フロント on 2023/8/28
Thank you for staying at HOTEL MYSTAYS Midosuji Honmachi.We would also like to thank you once again for taking time out of your busy schedule to provide us with your feedback.I am glad that you were satisfied with your stay this time.We look forward to seeing you again.HOTEL MYSTAYS Midosuji Honmachifront

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was really close to shinsaiboshi amd super nice. Room was lovely.
Stayed 1 night in Aug 2023
Response from ホテルマイステイズ御堂筋本町フロント on 2023/8/14
Thank you for staying at HOTEL MYSTAYS Midosuji Honmachi.We would like to thank you again for your feedback during your busy schedule.I am very happy that you were satisfied with your stay this time.We look forward to seeing you againHOTEL MYSTAYS Midosuji Honmachifront

10/10 Excellent

Jean Baptiste

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Hotel Mystays Midosuji Honmachi Front Desk on 2023/7/5
Thank you for staying at HOTEL MYSTAYS Midosuji Honmachi.We would also like to thank you once again for taking time out of your busy schedule to provide us with your feedback.We are very happy to hear that you were satisfied with your stay and that you gave us a perfect score.We look forward to seeing you again.HOTEL MYSTAYS Midosuji Honmachifront

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms were nice sized.
Stayed 5 nights in May 2023
Response from Hotel Mystays Midosuji Honmachi Front Desk on 2023/6/3
Thank you for using HOTEL MYSTAYS Midosuji Honmachi. We would also like to thank you for your high evaluation of our hotel. We hope that you will be able to choose the room that best suits your needs, as the size of each room varies. When you come to Osaka again, please stay at HOTEL MYSTAYS Midosuji Honmachi.

10/10 Excellent

Lily

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
It was nice and clean. Also the shampoo and conditioner was really nice
Stayed 3 nights in Apr 2023
Response from ホテルマイステイズ御堂筋本町 フロント on 2023/4/12
Thank you for staying at HOTEL MYSTAYS Midosujihonmachi. We appreciate you taking the time to write to us.We are so glad to hear that you had a comfortable stay at our hotel. We hope we can serve you again at our hotel in the near future.

8/10 Good

Ming

Traveled with family
Liked: Cleanliness, staff & service
Room rate and location are good
Stayed 4 nights in Mar 2023
Response from ホテルマイステイズ御堂筋本町 フロント on 2023/3/28
Thank you for staying at HOTEL MYSTAYS Midosujihonmachi. We appreciate you taking the time to write to us.We are so glad to hear that you had a comfortable stay at our hotel. We hope we can serve you again at our hotel in the near future.

10/10 Excellent

Anthony

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great room although a bit small, and beds were very stiff so not the most comfortable. Other than that great price for a great room.
Stayed 3 nights in Mar 2023
Response from ホテルマイステイズ御堂筋本町 フロント on 2023/3/22
Thank you for staying at HOTEL MYSTAYS Midosujihonmachi. We appreciate you taking the time to write to us.We are so glad to hear that you had a comfortable stay at our hotel. We hope we can serve you again at our hotel in the near future.

10/10 Excellent

Janine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2023
Response from ホテルマイステイズ御堂筋本町 フロント on 2023/1/20
この度はホテルマイステイズ御堂筋本町にご宿泊頂き誠にありがとうございます。 また、お忙しいところ、ご感想をお寄せいただき、誠にありがとうございました。 ご滞在中は快適にお過ごしいただけたとのこと、大変安堵致しました。 お客様のまたのご利用を、スタッフ一同心よりお待ち申し上げております。

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very attentive! It is very close to the subway station. Only thing i can say is for people who are carrying large luggage, try to find an exit with a lift so you don’t have to carry it up the stairs. (This is to first time travellers in Japan, something I experienced)
Response from Hotel Mystays Midosuji Honmachi  front on 2023/1/6
Thank you for staying at HOTEL MYSTAYS Midosuji Honmachi. We appreciate you taking the time to write to us.We are thankful for your generous feedback. Our hotel staff will continue to strive to provide the best services for our guests.As for the stairs, they are used for crime prevention, so normally you will be asked to use the elevator.Sorry for the lack of information hereWe sincerely hope to welcome you again at our hotel.Hotel Mystays Midosuji Honmachi front

8/10 Good

Marie-Aline

Stayed 3 nights in Nov 2022
Response from ホテルマイステイズ御堂筋本町 on 2022/12/25
このたびは、ホテルマイステイズ御堂筋本町をご利用いただきまして、誠にありがとうございました。また、ご多用の中、ご感想をお寄せいただき、重ねて御礼申し上げます。お客様とまたお会いできる日を心よりお待ち申し上げております。

2/10 Terrible

Mehdi

Traveled with partner, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I had one used razor in the room left. Dust was everywhere. Breakfast looked very disorganized and cheap!
Stayed 1 night in Nov 2022
Response from ホテルマイステイズ御堂筋本町 フロント on 2022/11/27
Thank you for staying at HOTEL MYSTAYS Midosuji Honmachi. We would also like to thank you once again for your feedback.We sincerely apologize for the inconvenience caused due to the lack of cleaning of the room.In order to ensure that our guests can use our facilities comfortably on a daily basis, we intend to pay close attention to the room cleaning and confirmation system.Regarding breakfast, we are sorry that we did not meet your expectations.In order not to waste your valuable comments and opinions, we will devote ourselves to creating a hotel where our customers can spend more comfortably than now.

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2022
Response from ホテルマイステイズ御堂筋本町 フロント on 2022/11/23
このたびは、ホテルマイステイズ御堂筋本町をご利用いただきまして、誠にありがとうございました。また、ご多用の中、ご感想をお寄せいただき、重ねて御礼申し上げます。ご滞在中は快適にお過ごしいただけたとのこと、大変安堵致しました。今後もいつお越しいただいても安心してゆっくりとお寛ぎいただけるようなサービスの充実、お気持ちにより沿った接客を心掛けお迎えさせていただきます。また当館でお客様にお目に掛かれますこと心よりお待ち致しております。

8/10 Good

Sinoe

Stayed 2 nights in Nov 2022
Response from ホテルマイステイズ御堂筋本町 フロント on 2022/11/23
この度はホテルマイステイズ御堂筋本町にご宿泊頂き誠にありがとうございます。 また、お忙しいところ、ご感想をお寄せいただき、誠にありがとうございました。 ご滞在中は快適にお過ごしいただけたとのこと、大変安堵致しました。 お客様のまたのご利用を、スタッフ一同心よりお待ち申し上げております。

8/10 Good

Nemekhbayar

Stayed 2 nights in Sep 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2021
Response from フロントスタッフ on 2021/7/9
この度はホテルマイステイズ御堂筋本町にご宿泊頂きまして、誠にありがとうございます。 ご多用のところ感想にお時間を頂き、重ねてお礼申し上げます。 またのご利用を心よりお待ち申し上げております。

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019
Response from ホテルマイステイズ御堂筋本町 on 2021/4/22
お客様へ。 ホテルの良いレビューありがとうございます。我々のホテルで滞在を満喫していただけた事にとても感謝しております。またお会いできるのをお待ちしています。

10/10 Excellent

Verified traveler

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities
Good place to stay
Stayed 2 nights in Apr 2020
Response from HOTEL MYSTAYS Midosuji Honmachi  on 2020/6/17
Thank you for your staying with us. We are happy that you spent at our hotel comfortably. We hope to see you at our hotel again in the future.

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived early morning and they stored our luggages. We stayed in an eco friendly double room and it was clean and more spacious than we expected. They provided new towels everyday and all amenities are available for free at the reception area on the 2nd floor. It’s a 6-8 minutes walk to the nearest subway station, close to family mart and seven eleven store. We will stay here again when we come back to Osaka.
Stayed 3 nights in Jan 2020
Response from HOTEL MYSTAYS Midosujihonmachi on 2020/1/21
We are thankful for your generous feedback. Our hotel staff will continue to strive to provide the best services for our guests. We sincerely hope to welcome you again at our hotel.

10/10 Excellent

Joonas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommend
Good place to stay. We try to minimize time spent in hotel but for the money its very much worth it. Clean room, good bed, cheap.
Stayed 4 nights in Dec 2019
Response from HOTELMYSTAYS midosujihonmachi on 2020/1/21
Thank you for staying with us. We appreciate you taking the time to write to us. We are delighted to hear you had an enjoyable stay at our hotel. Your kind remarks are appreciated. We hope you will consider here for your next trip near us.

8/10 Good

Jane

Traveled with family
Liked: Property conditions & facilities
Stayed 4 nights in Nov 2019

10/10 Excellent

Ava

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay!
We were a family of 5 and stayed in one of their rooms. It was surprisingly very roomy for Japanese (and even American) standards. I’ve stayed in rooms in Tokyo before and they were so tight. There was ample room for the 5 of us, with all of our luggage as well. The shower was separate from the toilet which was very convenient for our family. Plus, they had a desk, a small fridge and a hot water kettle. One minor suggestion is if they could put a small microwave in the room then it would’ve been perfect, but other than that, it was a great stay. The hotel staff were very helpful, even in helping us before our arrival with travel directions to hotel and help in making restaurant reservations. Hotel was very close to Shinsaibashi shopping area, which is a outdoor covered shopping area which leads all the way to Doutonbori. Hotel is also about a 2 block walk to Honmachi stop on the red Mido-suji line so very convenient. Mystays facilities are very modern, clean, new and comfortable. I would definitely stay again and recommend to my friends and family.hey also gave everyone a set of pajamas to wear during the stay.
Stayed 4 nights in Dec 2019
Response from Fuka K Hotel MYSTAYS Midosujihonmachi on 2019/12/31
Dear Ava Thank you very much for staying with us. And thank you for your generous review of our hotel. We are glad you enjoyed your stay. The room you stayed in is very popular with families. We are thankful for your generous review of our hotel. Hope to see you again soon.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

Jean Chii

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location,great staff & spacious room 4 family
I booked the family room for 3 pax, the room was spacious and everything was fine. The toilet and bathroom was separated which very useful when you are sharing a room with others. The hotel also located near to 2 metro stations. The staff are very helpful, I requested to send our luggage to the next hotel in Tokyo. They provided me with information and make seamless arrangement for us. Will book this hotel again whenever I stop by Osaka in the future.
Stayed 5 nights in Dec 2019
Response from Yuuga ARIMA on 2019/12/22
Dear Mr. Jean Chil Thank you for staying at HOTEL MYSTAYS Midosujihonmachi and your generous review of our hotel. We are delighted to hear you had an enjoyable and comfortable stay at our hotel. In each floor we have a room which have 4 beds and separeted bathroom and the toilet So for family is very useful staying this room type. We hope to see you again when you come to Osaka. HOTEL MYSTAYS Midosujihonmachi

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2019

8/10 Good

Perry

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2019

10/10 Excellent

Yoko

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Sep 2019

10/10 Excellent

Verified traveler

Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Almost everything good for the price i paid for, less there was none tv channel available in the room. :(
Stayed 7 nights in Sep 2019
Response from HOTEL MYSTAYS Midosujihonmachi on 2019/10/9
Dear guest, Thank you for staying with HOTEL MYSTAYS Midosujihonmachi. We are happy to hearing that you felt "almost everything good for the price". Hope you had a good fun in Osaka during your stay. However, we are sorry about tv channel. Please do not hesitate to ask to staff for any information or questions next time as we are always happy to help guests. There are not so much international program here but you can buy VOD ticket for watching movie at your room (1,000 yen). Hope this option would make foreign customer happier. Best regards,

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant hotel
Lovely hotel, very clean and everything is new. The staff are more than helpful with anything you want to know.
Stayed 3 nights in Aug 2019
Response from HOTEL MYSTAYS Midosujihonmachi on 2019/9/8
Dear Ms. Rebecca, Thank you for staying with HOTEL MYSTAYS Midosujihonmachi. It is our pleasure to hearing from you and we are happy to receive such a comment and review. Hope you had a relaxing time during your stay and we are looking forward to seeing you again next time. Have a safe journey! Best regards,

10/10 Excellent

Andrea

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A really great find!
Great hotel. Stayed at one in Tokyo and so looked for and booked the one in Osaka. Consistently good. A little bigger than some other rooms and they think of all the little things you may have forgotten. Very friendly staff!
Stayed 2 nights in Aug 2019
Response from FRONT STAFF on 2019/9/1
Dear guest, Thank you for your staying. Your warm remarks are sincerely appreciated and further encourage the exceptional service and quality at our hotel. We hope to see you again at Hotel Mystays Midosuji Honmachi on your next trip.

10/10 Excellent

MARLIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place and area to stay in Osaka. The room was small but cozy, and the best thing was the staff provided a well lit room with windows as requested. Would definitely stay here again.
Stayed 3 nights in Aug 2019
Response from FRONT STAFF on 2019/9/3
Dear guest, Thank you for your staying. Your warm remarks are sincerely appreciated and further encourage the exceptional service and quality at our hotel. We hope to see you again at Hotel Mystays Midosuji Honmachi on your next trip.

6/10 Okay

Verified traveler

Liked: Cleanliness
Stayed 4 nights in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy space away from home
I like spacious room provided for family of four, Thanks
Stayed 3 nights in Aug 2019
Response from Front Mizuta on 2019/8/17
Thank you for staying with HOTEL MYSTAYS Midosujihonmachi. We are happy to hearing that you liked our room. Deluxe forth room is widest room here and very popular especially with family guests. We hope you had a relaxing time and looking forward to serving you again. Best regards,

10/10 Excellent

ZK, Tokyo

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and new
Stayed 1 night in Aug 2019
Response from FRONT DESK STAFF on 2019/8/6
Dear ZK(, Thank you for staying with HOTEL MYSTAYS Midosujihonmachi. We also appreciate for taking your time to post a review and comment here. Is very nice to hear such a good comment form you. Wishing you a safe journey and looking forward to seeing you again next time. Have a nice week! Best regards, HOTEL MYSTAYS Midosujihonmachi

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2019

10/10 Excellent

CKQ

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very new and modern hotel with good location
Stayed 3 nights in Jul 2019
Response from Front Mizuta on 2019/8/1
Thank you for staying HOTEL MYSTAYS MIDOSUJIHONMACHI. It is our pleasure to receive such a nice comment and review from you here. We hope you had a good and relaxing time during your stay with us. Wishing you a very nice day and looking forward to seeing you again next time. Best regards,

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location. Love how this hotel can accommodate 4 single beds.
Stayed 7 nights in Jul 2019
Response from HOTEL MYSTAYS MIDOSUJIHONMACHI Mizuta on 2019/7/23
Dear guest, Thank you for choosing HOTEL MYSTAYS MIDOSUJIOHONMACHI. It is our pleasure to hearing that you liked our deluxe fourth room. Hope you had a nice and relaxing time during your stay. Wishing you had a safe journey and we are looking forward to seeing you again. Have a lovely week. Best regards,

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2019

2/10 Terrible

Dylan, New York

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Ridiculous place. STAY AWAY from here ! Don’t make this place ruin your trip! 1. When I checked in, I was informed that my room was a no clean service room. So I must pay around $10 USD to get my room cleaned daily. 2. When I walked into my room, I noticed so many gross long black hair on my floor even in my towels. I asked the staff to switch a cleaner room and they did. 3. During my stay, no one came to clean the room, and even take away the garbage. It was horrible!! 4. The hotel rooms smell bad and the the spaces are tiny like boxes!! Never again!
Stayed 3 nights in Jul 2019
Response from HOTEL MYSTAYS MIDOSUJIHONMACHI on 2020/9/5
Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have come to rely on. About your plan, that was ECO plan and it is no cleaning service and has little discount. We have some plans and we would like to chose our guests what they like or be suitable for each. Please accept our sincere apology regarding this unfortunate situation. Our cleaning crews work hard to pay close attention to each room and ensure their pristine conditions for our guests. However, in this case, we are aware we failed to provide comfortable conditions for you and therefore caused you a great inconvenience and discomfort. Although we can't change what already happened, we can assure you this case will be closely examined to improve our services and operations. We are truly sorry. Lastly, thank you so much for your feedback and it will be used to improve our hotel's operations. Best regards,

10/10 Excellent

Verified traveler

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We liked the location of the property. Also loved the size of our room, large and comfortable for our family of five. Would definitely stay here again if we come back to Osaka.
Stayed 4 nights in Jul 2019
Response from HOTEL MYSTAYS MIDOSUJIHONMACHI Mizuta on 2019/7/14
Dear guest, Thank you for staying with HOTEL MYSTAYS MIDOSUJIHONMACHI. We sincerely appreciate your warm remarks and taking your time to posting a review here. Hope all your family had a wonderful time in Osaka and we are looking forward to seeing you again next time. Have a good weekend. Best regards,

10/10 Excellent

Manish

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2019

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff friendly and room is clean. Walkable to shopping areas.
Stayed 2 nights in Jul 2019
Response from Hotel mystays midosuji honmachi yamamoto on 2019/7/13
Dear Guest, Thank you for staying HOTEL MYSTAYS MIDOSUJIHONMACHI. We also appreciate for taking your time to post a review here. We are delighted to hear you had an enjoyable stay at our hotel. We are looking forward to seeing you again next time. Best regards,