「Staff were amazing, the restaurant manager, Alfie and Caroline in the restaurant, stand out. But I have to say all the staff in every department couldn’t do enough. The property is amazing with amazing views across a beautiful valley. I had an exceptional breakfast two days running and Sunday lunch all of which were delicious and incredible value. The portions were superb and I was very full after every meal!
I was in the Elliot suite which was amazing with lovely extra touches such as a...
「Staff were amazing, the restaurant manager, Alfie and Caroline in the restaurant, stand out. But I have to say all the staff in every department couldn’t do enough. The property is amazing with amazing views across a beautiful valley. I had an exceptional breakfast two days running and Sunday lunch all of which were delicious and incredible value. The portions were superb and I was very full after every meal!
I was in the Elliot suite which was amazing with lovely extra touches such as a...
「We spent 2 nights here. Reception staff is nice and friendly. The first night wasn’t very good cause our room was so close to the restaurant from ground floor. The restaurant played loud music until 2pm which made us didn’t sleep well. We’ve talked to the reception immediately but not much improvement about the noise.
However we were offered a different on the next day, which was so quiet and even a bigger room. We really appreciate they made this room change for us.
The room is clean and...
「We spent 2 nights here. Reception staff is nice and friendly. The first night wasn’t very good cause our room was so close to the restaurant from ground floor. The restaurant played loud music until 2pm which made us didn’t sleep well. We’ve talked to the reception immediately but not much improvement about the noise.
However we were offered a different on the next day, which was so quiet and even a bigger room. We really appreciate they made this room change for us.
The room is clean and...
「Second time here, mainly for the london eye view. Location is great. But service was really …merely acceptable. Slow, cold, not so friendly. Lower your expectation on warm and welcoming service. Otherwise, all good. 」
「Second time here, mainly for the london eye view. Location is great. But service was really …merely acceptable. Slow, cold, not so friendly. Lower your expectation on warm and welcoming service. Otherwise, all good. 」
「Great location,very close to train and tube stations. Staff is helpful, especially manager Barbara - helping me to upgrade from single room to twin room for several days during my two-week stay. Can walk to Buckingham Palace, St James Park, Hyde Park within 10-15 minutes. Quite a lot of restaurants and shops including M&S.
Would definitely stay again. 」
「Great location,very close to train and tube stations. Staff is helpful, especially manager Barbara - helping me to upgrade from single room to twin room for several days during my two-week stay. Can walk to Buckingham Palace, St James Park, Hyde Park within 10-15 minutes. Quite a lot of restaurants and shops including M&S.
Would definitely stay again. 」
「I have stayed in many mid tier hotels in central London. My stay at Brit hotel was a nice room, quiet, and well kept. Staff is very helpful. Room was spotless. Shower worked (yes, you'd think it would be a given, but many central London hotels seem to be full of leaking showers). Room was quiet, not much room-next-door noise.. And as a builder/creator, I always notice things like trim and moulding, the way pipes fit together, or leaky tiles in bathroom floors. Can't help myself. This place was...
「I have stayed in many mid tier hotels in central London. My stay at Brit hotel was a nice room, quiet, and well kept. Staff is very helpful. Room was spotless. Shower worked (yes, you'd think it would be a given, but many central London hotels seem to be full of leaking showers). Room was quiet, not much room-next-door noise.. And as a builder/creator, I always notice things like trim and moulding, the way pipes fit together, or leaky tiles in bathroom floors. Can't help myself. This place was...
「It’s an absolute gem , very clean big place with exceptionally friendly professional efficient staff . Great gym and spectacular swimming pool . Steam room and sauna are great too. We were very lucky as we were given an upgrade ! Iam forever grateful to all the lovely staff for making our stay as one of the best hotel we had stayed 」
「It’s an absolute gem , very clean big place with exceptionally friendly professional efficient staff . Great gym and spectacular swimming pool . Steam room and sauna are great too. We were very lucky as we were given an upgrade ! Iam forever grateful to all the lovely staff for making our stay as one of the best hotel we had stayed 」