We stayed 3 nights. Room was cleaned daily. Staff was very friendly and if you needed something they got it for you (washcloths, toilet paper). Breakfast was different, but very nice to have it in hotel. Most don’t include it. Bagels, toast, fruit, yogurt, salad, little hot dogs and mashed potatoes. The hotel is close to the subway, Macy’s and the Empire State Building and about a 20 walk to Times Square.