Find Hotel with a Concierge in Near North Side, IL

"Great room and staff"

"The front desk staff were very helpful and made for a very smooth check in! The breakfast buffet was amazing and had so many options to choose from. One of the best hotel breakfasts I’ve ever had. Overall our stay was great and we will definitely book here again when we come back to visit the city again!"

"We stayed 5 days our room was cleaned each day! We had a great stay!"

"No water view"

"Hello. My family stayed with you at the InterContinental Chicago Magnificent Mile from 3/19-3/21. It was my first time booking at your hotel and based on what I saw online it promised a truly relaxing and luxurious stay. It was my son's first time in Chicago and we wanted it to be really special for him. We checked in and the associate who checked us in commented that we received a wonderful room with a nice view. When we got to our room, our windows looked right into another hotel room. We couldn't see anything else. We then turned up the heat because it was cold, only to hear the most obnoxious noise from the HVAC. We tried to deal with the event, even though it kept us all up all night. We finally just turned it off, deciding we'd rather be cold than lose sleep due to the noise. We woke up for our first full day of scheduled activities and found we had NO hot water (not even warm). I called the front desk and she said we could wait for a repairman. I reminded her that we had things scheduled and needed to leave soon. She said we could switch rooms so we we had to repack all of our things and wait for a key to be brought to us. It took me an hour and 4 calls downstairs to FINALLY get the key and transfer rooms in our pajamas. We were sadly transferred to a much lower floor. We unpacked and at least had hot water but we missed our breakfast reservation because our schedule was thrown off. My son was excited for the family movie night, but it was a bust too. :("

"Get the inclusive which makes sense. Staff was nice nothing extraordinary. I liked it as it was close to everything we wanted to do. Small outside rooftop but still nice. "

"The hotel room could use a good cleansing. It was so full of stains, from bed, to bed sheet, to curtains. It’s absolutely a hostel, including the private rooms (in terms of quality). Excellent location. "

"The staff was very helpful - the room was clean & stocked - the overall hall noise was non-existent, which created a good nights rest. "

"Great location but lobby & common spaces are very dark! Felt like a cave..."