「Excellent service, best location, 4 mins walk from the underground and shopping area and next to the theatre. The interior design of the loddy, room and everywhere is amazing, you can find new detialing everyday. The room is comfortable as well. I will stay here in the next London trip.」
「That's the most stunning and amazing hotel I have ever stayed in so far. The hotel itself is a sight seeing spot with rich history. The staff are so kind and considerate. I can't even describe more about how amazing this hotel is. But one thing is certain as the value of the hotel said -- arrive as a guest, leave as a friend and return as family.」
「An well quipped boutique hotel at city center London. Rooms are fairly spacious, staff are really nice and helpful. Location is great, 5mins walk to Convent garden, China Town, Strand, Charing cross etc. Will definitely consider to stay here next time.」
「Hotel location was very convenient. However, the room is quiet noisy, emergency vehicles, and drunken people on the street. Dated room facilities, freeze not cold, hard to turn on the tap.」
「The layout with the courtyard is unique. I was surprised how we did not hear doors shutting in the hallway or street noises. The only draw back with the design was with the internal room doors not being a sound barrier at all to the bathroom area. Would still stay here again! 」
"Hotel location was very convenient. However, the room is quiet noisy, emergency vehicles, and drunken people on the street. Dated room facilities, freeze not cold, hard to turn on the tap."
"I'm very concerned with the sleeping quality that I can get in a hotel so this hotel is between 3 to 4 out of 5 for me. The bedding is very comfortable and the room is very decent and clean. The only downside is that the wall and door are really too thin, and that the hotel is busy with people in and out. The door when closed would create a loud noise capable of waking everyone up. You can hear the music and conversation of the adjacent room easily.
Also, the cleansing staff, although having done a great job in cleaning, was really creating loud noise when they clean (including slamming the door of the cleaning room). Despite putting up "do not disturb" sign outside my room, the staff knocked on my door at 9:20a.m. just to confirm if I need housekeeping service. This is simply too annoying and stressful for a quiet enjoyment of the room."
"An well quipped boutique hotel at city center London. Rooms are fairly spacious, staff are really nice and helpful. Location is great, 5mins walk to Convent garden, China Town, Strand, Charing cross etc. Will definitely consider to stay here next time."
"The bed is very comfortable. Is a highlight of the hotel. Also location wise is perfect for people travelling to the airport too. The only thing was the hot water either super hot or none. Is hard to adjust for the shower to a suitable temperature for a shower. "
"Check in was terrible, both staff were trainees and clearly had to work on their customer facing skills (with just a little smile). The room was much smaller than expected, much smaller. Breakfast was good, the service staff at the restaurant were tentative and constantly made sure all our needs were met.
However, the saving grace was we left our valuables in the hotel safe, they sent an email and when returning to the hotel to collect all the items were there, even cash!
When returning the front desks had mroe "seaoned" staff on hand, the whole experience felt better."
