穆拉諾奢華飯店，旅行前必看！

「Cozy and comfortable. Morden facility with quiet neighborhood. For transportation a bit far from main island but Ferry 3 go straight to Ple Roma in 15mins while Ferry 4.1/4.2 takes 1 hour from San Marco. And 4.2 runs from morning from midnight about 22:00 so no need to worry about transportation too much.」

「The Hotel location provides a private and relax environment for holiday in Venice. Good: Accommodation - the room is quiet and tidy. Room service is excellent, in room dining is good too. Staff - all the staffs are friendly and helpful. Food - quality of in room dining and restaurant are good. Bad: Toilet is too old for 5 stars hotel, there was only bath and no shower. There was no cover for the bath which makes it’s difficult to shower.」

「房間舒適，早餐不錯。」

「The owner was untrustworthy and we feel we were duped. I made this reservation on expedia for a room that had a queen and a fold out couch. I realized the day we were to arrive, I booked it for one person, so I informed them there would be three. The owner called back to say it is a room has only one bed for 2, the couch does not fold out and they could not provide a cot since he had no housekeeping the rest of the day. He said I could book a second room for the third person or cancel...

「第一次遇到這麼差的服務態度，沒有笑容，冷冰冰的，完全被評語欺騙了，選擇了這裡，滿肚子的不滿，五星收費，一星的服務。登記的男服務生態度極差，看他的樣子好像很討厭中國人似的，兩點入住，兩間房也沒有清潔好，我問可否先准備一間我們，他只是冷漠地說，我們只保證三點才有房，有這樣的服務嗎？房間内沒有煲水的，也沒有咖啡機，連咖啡也沒有。叫拿熱水，催了三次，60幾分鐘才送到，打電話投訴，一句抱歉的話也沒有，他只是在詢問你想怎樣，我幫你轉電話去相關部門，真最好笑，我現在要投訴，不是應該你幫我解決問題嗎？」

「很溫馨的旅館，服務佳」