The Hotel location provides a private and relax environment for holiday in Venice.
Good:
Accommodation - the room is quiet and tidy. Room service is excellent, in room dining is good too.
Staff - all the staffs are friendly and helpful.
Food - quality of in room dining and restaurant are good.
Bad:
Toilet is too old for 5 stars hotel, there was only bath and no shower. There was no cover for the bath which makes it’s difficult to shower.
HON LAI WILLIAM
於 2019 年 9 月住了 3 晚
10/10 有夠讚
真實旅客
2015 年 8 月 10 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
A little bit far from hotel to the main island
真實旅客
8/10 不錯哦
tin chee,hong kong
2015 年 8 月 7 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
The room I booked was 699 square meters but it was not as big as booked
tin chee
10/10 有夠讚
真實旅客
2015 年 6 月 22 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
nice resort nice service,but AFTER I Came back hk,I received THE CREDIT CARD STATEMENT,THEY CHARGE ME more than € 42 fee , because they did not clean up the room when it clearly . After the last investigation clearly has said he would refund my money , but I think they are so big hotel should not have this error,i won't come back Venice again,outside the resort all the people are bad Attitude
真實旅客
8/10 不錯哦
Diane
家庭旅遊
2025 年 7 月 23 日
喜歡:整潔度、員工素質和設施服務
The property could use a refresher for their lounge cushions and customer service for drinks and towels by the family pool are not amazing and understaffed. Food overall is good though. The property is well kept but the pools could use a refresher in terms of stained stones ect. And the gravel on one side to the pool with lounge chairs isn’t awesome. Kids club is nice but they could come up for more diversity for outdoor activities ect
Overall a good experience
Diane
於 2025 年 7 月住了 3 晚
8/10 不錯哦
Andreas
情侶出遊
2025 年 7 月 21 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Insgesamt gut bis sehr gut. Das Personal ist sehr freundlich und spricht sehr gutes Englisch. Das Pricing in den Restaurants ist over the top. Das Dopolavoro Restaurant ist unbedingt zu empfehlen, aber auch hier entspricht das Pricing einem 2 Michelin Sterne Restaurant. Wer nicht permanent auf der überfüllten Hauptinsel sein will, hat hier einen exklusiven Rückzugsort, den es in Venedig nur zweimal gibt (Kempinski und JW Marriott). Wir hatten eine Suite mit Terrasse in einem der Nebengebäude mit eigener Rezeption. Klare Empfehlung eher eines der Nebengebäude zu buchen und nicht das Haupthaus.
Andreas
於 2025 年 7 月住了 3 晚
10/10 有夠讚
Sabrina
家庭旅遊
2025 年 7 月 20 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Loved the location and facility! Very nice professional hotel staff! Loved the views of Venice from the resort!Amazing views from Infinity pool and rooftop! The best feature the resort had transportation every 30 min from the hotel to Venice and opposite!
Sabrina
於 2025 年 7 月住了 2 晚
6/10 一般般
Chris
家庭旅遊
2025 年 7 月 16 日
喜歡:設施服務
不喜歡:員工素質
overall it was overate and not worth the money. House keeping service was poor and the rooms are quite old. It is a 40 mins commute from city centre so it is not the most convenient location for short term travel.
Chris
於 2025 年 7 月住了 6 晚
6/10 一般般
Jesse
家庭旅遊
2025 年 7 月 10 日
喜歡:員工素質和設施服務
不喜歡:整潔度
Rooms were not maintained well. Not as clean as you would expect with the rating. Also was disappointed on the excessive fees. It was over $100 euros to play paddle with my kids for 1.5 hours on the property courts.
Jesse
於 2025 年 7 月住了 3 晚
4/10 不太好
Amy
親子旅遊
2025 年 7 月 9 日
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Compared to 4 boutique hotels we stayed at during our Italy vacation, this stay at the JW Marriott was by far the worst. Dated rooms, stained carpets, lacklustre room cleaning (shower had mildew and the sinks were never cleaned), terrible dining options (food felt like we were at a sub par all inclusive resort rather than in Italy), the concierge seemed to be trained to upsell everything so that you pay insane prices for taxis or excursions when you could easily take the free water shuttle and find incredibly lower prices at the local water taxi stand. The only saving grace is that staying at this property gets you away from the densely populated tourists on Venice island and you have a pool. Would not stay here again.
Amy
於 2025 年 7 月住了 4 晚
10/10 有夠讚
Steven
2025 年 7 月 7 日
喜歡:整潔度、設施服務和住宿環境和硬體
This hotel was phenomenal!
Steven
於 2025 年 6 月住了 7 晚
8/10 不錯哦
Gary
2025 年 7 月 4 日
喜歡:整潔度、設施服務和住宿環境和硬體
The location is perfect and the room is clean, modern and spacious. I would recommend getting a water taxi there for a James Bond entrance!
Facilities are good and staffs are friendly.
Gary
於 2025 年 6 月住了 5 晚
10/10 有夠讚
Robbie
2025 年 6 月 10 日
Robbie
於 2025 年 6 月住了 3 晚
10/10 有夠讚
Raúl
2025 年 6 月 8 日
喜歡:整潔度和住宿環境和硬體
Muy lindo no me gusta la decoración de la recepción podría ser más linda
Raúl
於 2025 年 6 月住了 2 晚
8/10 不錯哦
Marthalee
2025 年 6 月 6 日
Marthalee
於 2025 年 5 月住了 5 晚
10/10 有夠讚
Jo
情侶出遊
2025 年 5 月 26 日
喜歡:整潔度、設施服務和住宿環境和硬體
Overall Fantastic experience. Back gardens were under whelming conditions
Jo
於 2025 年 5 月住了 3 晚
8/10 不錯哦
Elisabetta
2025 年 4 月 18 日
Elisabetta
於 2025 年 4 月住了 6 晚
6/10 一般般
Dorothy,Eatonton
家庭旅遊
2025 年 4 月 11 日
喜歡:整潔度和設施服務
不喜歡:住宿環境和硬體
The property is unique in that it occupies a total island; however, the building needs to be electrically updated to accommodate new IPhones and other devices. There was only one USB outlet in our room, which was located in an outdated clock/radio. Restaurant Dining was limited in the evening; however, room service was excellent.
Dorothy
於 2025 年 4 月住了 3 晚
10/10 有夠讚
Pavan
2025 年 4 月 8 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Pavan
於 2025 年 3 月住了 2 晚
10/10 有夠讚
真實旅客
家庭旅遊
2025 年 4 月 6 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
真實旅客
於 2025 年 4 月住了 2 晚
10/10 有夠讚
Manuel
寵物同遊
2025 年 3 月 29 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Gute Lage für Ausflüge nach Venedig.
Transfer mit Boot alle 30 min von Hotel zur Stadt
Manuel
於 2025 年 3 月住了 3 晚
10/10 有夠讚
Patrick
親子旅遊
2025 年 3 月 18 日
喜歡:整潔度和住宿環境和硬體
Close to st Marcos square. Great rooms and facilities. Helpful staff
Patrick
於 2025 年 3 月住了 1 晚
10/10 有夠讚
Naomi Jade
情侶出遊
2025 年 3 月 17 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
A lovely property away from the business of venice town. The shuttle was perfectly ran and all the staff are super polite, welcoming and friendly !
Naomi Jade
於 2025 年 3 月住了 3 晚
8/10 不錯哦
Tony
2025 年 3 月 17 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Excellent, pleasant and quiet hotel and service
Nice hôtel on the island. Lovely garden. Confortable room. Quiet :) food is expensive but you are in Venice … spa needs to be booked and quite expensive even if you are staying in the hotel.
Tony
於 2025 年 3 月住了 2 晚
10/10 有夠讚
Steve
2025 年 3 月 8 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Amazing property and service.
The property is simply amazing! The rooms are spacious with vaulted ceilings and very nice bathrooms—with super good water pressure. We also loved the spiral staircase around the elevator with windows that had views of the property. It’s a nice way to get a little bit of exercise. The free breakfast had every breakfast option imaginable.