「The service from the staff was exceptional. We were greeted promptly by the valet parking staff and immediately there was a bell hop with a luggage cart to help unload the car and bring the bags to our room. The bell hop also provided dinner recommendations for a number of restaurants that were within walking distance of the hotel. Our room overlooked Centennial Olympic Park. Our family enjoyed the short walk from the hotel room to enjoy the park. The hotel staff was very friendly, always...
「The service from the staff was exceptional. We were greeted promptly by the valet parking staff and immediately there was a bell hop with a luggage cart to help unload the car and bring the bags to our room. The bell hop also provided dinner recommendations for a number of restaurants that were within walking distance of the hotel. Our room overlooked Centennial Olympic Park. Our family enjoyed the short walk from the hotel room to enjoy the park. The hotel staff was very friendly, always...
「First of all, I arrived at around 8:00pm, the woman at checkin table was not nice at all. Not patient, not friendly. I don’t know if you have trained your staff to be professional.
Second, on the third day of my stay, the room cleaning service came, but I was still in the room so she couldn't clean it. After a while, I told the front desk about it when I went out. Hope to clean my room when we were out. The front desk said they would follow up, but when I came back in the evening, I found that...
「First of all, I arrived at around 8:00pm, the woman at checkin table was not nice at all. Not patient, not friendly. I don’t know if you have trained your staff to be professional.
Second, on the third day of my stay, the room cleaning service came, but I was still in the room so she couldn't clean it. After a while, I told the front desk about it when I went out. Hope to clean my room when we were out. The front desk said they would follow up, but when I came back in the evening, I found that...
「Stayed here for a concert at State Farm and the pictures do the hotel no justice. The hotel is beautiful and quiet and clean. The customer service was decent. The parking is not as organized as I would like I hated it that’s the only down but besides that I loved It. There is also at $200 hold fee that I hated lol 」
「Stayed here for a concert at State Farm and the pictures do the hotel no justice. The hotel is beautiful and quiet and clean. The customer service was decent. The parking is not as organized as I would like I hated it that’s the only down but besides that I loved It. There is also at $200 hold fee that I hated lol 」
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I was really pleased with the staff's kind assistance. I arrived much earlier than the check-in time, and when I was about to leave my luggage, they kindly showed me to my room, which made me very happy. I had a comfortable stay. Thank you!」
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I was really pleased with the staff's kind assistance. I arrived much earlier than the check-in time, and when I was about to leave my luggage, they kindly showed me to my room, which made me very happy. I had a comfortable stay. Thank you!」
"This was a terrible hotel. We stayed for three days, and there was no Wi-Fi for two of them. The service was indifferent, and the room only had $8 bottles of water. The room facilities were old, and the staff were arrogant. I will never go there again."
"The reception staff were incredibly friendly, and the check-in process was a breeze. Our room was clean and comfortable too. Overall, it was an excellent choice!"