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"The parking situation is ABYSMAL. No carts, no staff, and the TWO nice men out front were overwhelmed and being yelled at with ZERO support from management. The a/c was off in the elevators and hallways; we had no shampoo in our shower; the water was not hot; the constant slamming of the door where the maintenance folks were housed on the 17th floor all night long the first night we were there was absurd; and the front desk staff at check-in were exceptionally rude and dismissive. (Note: the young man at checkout this morning was quite kind and helpful.) I am disappointed in the downfall of this hotel over the past few years. It’s in the middle of one of the best places to be, which is why I suppose it doesn’t matter how disappointing it is because you’re assured business anyway, but it’s a sad space a once beloved resting spot for us has become. I suppose we are a Marriott family now. "

"The rooms were clean and the staff was very inviting."

"Terrible staff at the front desk and very uncomfortable bet. "

"Was comfortable for an unexpected layover "

"AC and room were great"

"Everything was good. The lady that works the bar was amazing "

"I was charged for a stay and I did not stay at this hotel."

"It was a great night"

"Amazing breakfast buffet "