「I have stayed here many times.
The key access system needs to be upgraded/replaced. I experienced the same issue of not being able to open my door with either key provided. We had this same problem in 2021.
My bathroom had absolutely nothing to grab in to to get on or off toilet. There was no tub in the bathroom to grab, and no grab bars. I reached for the towel rack and it fell on the floor.
I have just had a knee replacement and it was an extremely difficult evening.」
「I have stayed here many times.
The key access system needs to be upgraded/replaced. I experienced the same issue of not being able to open my door with either key provided. We had this same problem in 2021.
My bathroom had absolutely nothing to grab in to to get on or off toilet. There was no tub in the bathroom to grab, and no grab bars. I reached for the towel rack and it fell on the floor.
I have just had a knee replacement and it was an extremely difficult evening.」
Donna