Find Shopping Hotels in Marshall, MI

"Breakfast was cold. Yad to heat up eggs and sausage in microwave"

"Centrally located. Friendly staff"

"No notice was provided prior to arrival of heavy construction ongoing with the property. Staff was exceptionally rude on the phone prior to arrival and during the stay. Upon entering the room the surfaces were covered in drywall dust from the construction. There was paint and plaster on the floor. Old food that had not been cleaned behind the night stands. The bathtub/shower drain did not flow, so as you took a shower the tub would fill quit quickly. Went to ask about having it looked at and waited for over 30-minutes to have someone finally come to the desk and say they could not help with the issue and would need to talk to someone else. The mattress in the room did not have a protector on it so it was the bare mattress with a sheet over it which seemed unsanitary. The construction activities going on left construction materials and tools throughout the main lobby and hallways to the elevators. During the day access to the elevator and pool were essentially blocked off by the workers. While traveling through the hallway it was necessary to step over the materials and tools to make it anywhere and made getting through with kids difficult. While using the pool the workers were staring into the pool room from the hallway which was uncomfortable while children were swimming. The pool room had some broken tiles and sharp edges around it. I am generally understanding about construction activities but this was extremely mismanaged and unprofessional. "

"Clean room, good breakfast, great staff. Little loud but every room is near pool so expected. Thanks"

"Amazing, we were at Showstopper Dance Competition and it was so perfect to walk to the Kellogg Arena. Thank you for this great experience."

"This hotel is gross. The bedding is dingy and dirty. We drove down to road to buy pillows because the ones in the room were so gross we couldn’t use them. I found a dirty washcloth left hanging over the shower curtain, did not looked like the bathroom was cleaned at all. So gross do not stay here "

"Everything was good except the pool for extremely cold and kids didn’t want to get in. Other guests were there too and complaining of same issue. The hot tub wasn’t hot either. It was just warm. They said it was due to them just having filled it but it took overnight for it to be warm. The pool never did get comfortable enough to swim in. This was the whole reason we stayed here. For our grandkids to swim. Very disappointed. "

"The entire place smelled of smoke. The hallway floors were filthy. The sheets had stains and the furniture was really worn."

"Room was clean"