「The room itself was fine, but there was construction for renovations the whole stay that made the elevator unavailable. The amenities were also not available, including the gym, pool and breakfast, which we chose this hotel for. I shouldn't have to relocate for these amenities when I paid full price for a room. The convenience is part of the reason we chose it.
Very poor planning on behalf of Hilton management. The town's biggest event was during the time they started renovations and affected...
「Booked a double queen but they "didn't have any available", so had to take a solo king for 3 adults. Room had no hand soap (actually no soap of any kind),TV remote was missing,top bedding was stained as was the arm chair and ottoman. There were chicken wing bones on the floor! Room felt dirty, we did not stay , took the loss of money and left.」
「I’d rented two rooms. When we showed up to one of the rooms the beds had been slept in and there were dirty towels on the floor of the bathroom. The other room smelled like a cigarette. The staff tried to immediately clean the rooms, but it was weird.」
改變心意預訂可以免費取消的飯店
精挑細選搜尋全球約 100 萬間旅宿
