Aerial view

Reviews of Ocean Lodge Santa Monica Beach Hotel

3 out of 5
Ocean Lodge Santa Monica Beach Hotel
1667 Ocean Avenue Suite 1000, Santa Monica, CA

Reviews

7.8

Good

Rating 10 - Excellent. 246 out of 725 reviews" "
Rating 8 - Good. 250 out of 725 reviews" "
Rating 6 - Okay. 122 out of 725 reviews" "
Rating 4 - Poor. 56 out of 725 reviews" "
Rating 2 - Terrible. 51 out of 725 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Yoram

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

6/10 Okay

Odai, Tuckahoe

Stayed 1 night in Mar 2024

6/10 Okay

Verónica

Liked: Cleanliness
Disliked: Staff & service
They don’t tell u how many can stay in the room after a long hour drive ther should be at least 2 ppl per bed and it’s fkn stupid
Stayed 1 night in Mar 2024

8/10 Good

Roxy

Traveled with family
Liked: Cleanliness, staff & service, amenities
Close to the pier , 3 blocks mx
Stayed 1 night in Mar 2024

8/10 Good

Chloe

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2024

10/10 Excellent

peter

Liked: Property conditions & facilities
The Perfect place to beside Santa Monica beach. Very friendly and helpful staff . Great value , highly Recommended.
Stayed 3 nights in Feb 2024

10/10 Excellent

Sandra L.

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

Edward, Medford

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not luxury, but good value for money, measured against market.
Stayed 4 nights in Jan 2024

10/10 Excellent

Tyler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful spot right next to the pier and beach. Loved the separate rooms and large bathroom. Locked gate code keeps out just anyone. Very comfortable stay, we will be back!
Stayed 1 night in Jan 2024

10/10 Excellent

CHRISTINA

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was great. Service was excellent. Very clean. Walking distance to the beach. Finding this gem helped us find another gem… Mel’s. Definitely staying again.
Stayed 1 night in Jan 2024
Response from Guest Services on 2024/1/22
Thank you so much for your wonderful review! We’re thrilled to hear that you enjoyed your stay, appreciated our service, and found our location convenient for beach access. It’s fantastic to know that our place led you to discover Mel’s as well. We’re looking forward to welcoming you back for another memorable stay!

6/10 Okay

Christopher

Traveled with family
Liked: Staff & service
The carpet and sheets smelled funny
Stayed 1 night in Jan 2024
Response from Guest Services on 2024/1/16
Dear guest,Thank you for providing us with your feedback, and we apologize for any inconvenience you encountered during your stay. We take cleanliness and guest comfort seriously, and your comments will be shared with our housekeeping team to ensure the issues you mentioned are addressed promptly. We appreciate your input as it helps us improve the quality of our accommodations. If you decide to stay with us again, we’ll make every effort to provide you with an exceptional experience.Warm regards,The Ocean Lodge Santa Monica Beach Hotel Team

8/10 Good

Erick

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024
Response from Guest Services on 2024/1/16
Dear guest,Thank you for taking the time to leave a rating for your recent stay. We appreciate your feedback and are delighted to see that you had a positive experience with us. If you have any specific comments or suggestions to make your next stay even better, please don’t hesitate to share them with us. We look forward to welcoming you back in the future.Best regards,The Ocean Lodge Santa Monica Beach Hotel Team

2/10 Terrible

Shandala, Rockmart

Stayed 1 night in Jan 2024

6/10 Okay

abdellah

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Old vintage building, service is so so. Location is great. Parking is a ripoff, $33 a night! TV didn't work in our room and was never fixed. But if you are on a budget and want to stay in central Santa Monica, this is a good option.
Stayed 2 nights in Jan 2024
Response from Guest Services on 2024/1/16
Dear valued guest,Thank you for sharing your feedback with us. We appreciate your comments and apologize for any inconvenience you experienced during your stay. We understand that our historic building may have some quirks, but we take guest comfort seriously. Our team is committed to improving our services, and we’ll address the TV issue immediately. We do understand concerns about parking costs in Santa Monica, and we’ll review our pricing to ensure it aligns with the area. We hope you’ll consider staying with us again in the future, as we continue to enhance the guest experience.Warm regards,The Ocean Lodge Santa Monica Beach Hotel Team

10/10 Excellent

VALERIE R

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities

6/10 Okay

Herman Alberto Galindo

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Close to points of interest in the city
Stayed 1 night in Dec 2023
Response from ocean Lodge on 2023/12/29
Thank you for your review, Alberto! We’re glad you enjoyed our convenient location close to many of Santa Monica’s points of interest. We hope to welcome you back soon for an even better experience.

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

8/10 Good

kenneth

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good option if Price is Right.
It was a good option for the price given its location. The room was a good size for a short stay. The bed was fine. The portable AC had a challenge at times.
Stayed 3 nights in Nov 2023
Response from Ocean Lodge on 2023/12/29
Thank you for your feedback, Kennith! We’re pleased to hear that you found our hotel a good value for its location and that the room size was suitable for your short stay. We apologize for any inconvenience with the portable AC and will look into this to ensure a more comfortable experience for our future guests. Looking forward to hosting you again!

10/10 Excellent

Edgar

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 1 night in Nov 2023
Response from Ocean Lodge - Santa Monica on 2023/12/29
Thank you so much for your wonderful review, Edgar! We’re thrilled to hear that you had a great experience with our staff. Your kind words are greatly appreciated, and we look forward to welcoming you back to our hotel in the future!

8/10 Good

Claudia

Stayed 1 night in Nov 2023
Response from Guest Services on 2023/11/20
Dear Claudia,Thank you so much for taking the time to share your experience at our hotel. We are thrilled to hear that we were able to provide you with a satisfying stay, earning a rating of four out of five stars. Your feedback is invaluable to us as it helps us to understand what we are doing well and where we can improve. We would love to hear more about what we could do to make your next stay even better and achieve that elusive fifth star. We look forward to welcoming you back in the future.Warm regards,

4/10 Poor

Barbara

Traveled with partner
Hotel room was adequate, felt unsafe in the area and wouldn't recommend going outside after dark. Unidentified screaming on the street was very unsettling.
Response from Gs on 2023/11/6
Thank you for your feedback. We’re sorry to hear you didn’t feel safe in the area. Your safety is our top priority, and we’ll take your concerns seriously to improve our guests’ experience. We hope you otherwise had a comfortable stay within the hotel.

4/10 Poor

Terra

Business traveler
Disliked: Staff & service, property conditions & facilities
Broken AC, unsafe, deceptive upcharges.
Do not stay at this hotel. There is no front desk service. We were greeted with homeless people on the steps, bars on the window and a broken AC they said they would fix but never bothered to show up. There was no phone in the room. The emergency phone to call maintenance r thr manager was missing the receiver. They refused to discount the room and charged me $100 over the hotels.com booking quote. They charged for a parking space and then put someone else in the spot the second night and refused a refund. Terrible.
Stayed 2 nights in Oct 2023
Response from GS on 2023/10/26
Dear Guest,We appreciate your feedback and concerns regarding your recent two-night stay with us. We apologize for any inconvenience you experienced with the air conditioning. Our aim is always to provide a comfortable and enjoyable experience for our guests.We acknowledge your choice to stay with us for the second night, and we genuinely appreciate your continued patronage. Our team is actively working to address any issues related to the air conditioning to ensure it functions optimally.We value your feedback as it helps us improve our services. If you have any further comments or suggestions, please feel free to share them with us. We hope to have the opportunity to welcome you back and provide you with a more satisfying experience in the future.Warm regards,Guest Services

8/10 Good

Nicola

Liked: Cleanliness, staff & service
Comfortable enough & good location
Stayed 2 nights in Oct 2023
Response from Good Morning on 2023/10/26
Dear guest,We appreciate your feedback and are pleased to hear that you found our hotel comfortable and enjoyed our prime location. We're committed to continuously enhancing your experience, and your input helps us do just that. If there are any specific ways we can improve, please let us know. We hope to welcome you back for an even more enjoyable stay.Warm regards,General Manager

2/10 Terrible

Alana

Traveled with partner, Traveled with family
Disliked: Cleanliness, staff & service, amenities
On website it says parking and breakfast included but that’s a lie
Stayed 1 night in Oct 2023
Response from GM on 2023/10/26
Dear guest,We appreciate your feedback, and we apologize for any confusion regarding parking and breakfast. We do offer parking, as indicated on our website and other authorized platforms, and we appreciate your understanding of the associated fees.Regarding breakfast, we provide complimentary coffee, cakes, and cookies in the lobby. However, for a more extensive breakfast experience, we recommend the "BackYard" by "ChezJay," which is independently owned and operated. We apologize if this information was not clear, and we'll work on improving our communication to ensure all guests have accurate expectations.Thank you for bringing this to our attention, and we hope to have the opportunity to provide you with a better experience in the future.Warm regards,

10/10 Excellent

Jessica

Stayed 1 night in Jun 2023
Response from gs on 2023/10/26
Dear Jessica,Thank you for your fantastic 10/10 rating! We're thrilled to know you had an exceptional experience during your stay. If you ever have any feedback or suggestions in the future, please don't hesitate to share. We look forward to welcoming you back soon.Warm regards,

6/10 Okay

Jane

Liked: Cleanliness, staff & service, property conditions & facilities
Day away
Staff was great room was small parking small no handicap rooms
Stayed 1 night in Sep 2023
Response from GM on 2023/10/26
Dear guest,Thank you for your feedback. We're pleased to hear that you found our staff great; they are dedicated to ensuring a pleasant stay for our guests.We understand your concerns about room size and parking. We do offer a variety of room types, and we apologize if the room you had did not fully meet your expectations. Additionally, while we may not have designated handicap rooms, we are committed to accommodating the needs of all our guests to the best of our ability.Your comments are valuable to us, and we'll take them into consideration as we continue to make improvements to enhance the overall guest experience. We hope to welcome you back in the future and provide you with an even more comfortable stay.Warm regards,

10/10 Excellent

Lindsay

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely clean motel just across the road from the pier and many eateries. Great location, lovely staff, freshly decorated rooms which felt light and airy
Stayed 2 nights in Sep 2023
Response from GM on 2023/10/26
Dear guest,Thank you for your wonderful feedback! We're delighted to hear that you had a lovely experience during your stay. Our prime location near the pier and eateries is indeed a highlight, and we're thrilled that you found our staff accommodating and the freshly decorated rooms to your liking.Your kind words are much appreciated, and we look forward to welcoming you back for another delightful stay in the future.Warm regards,

2/10 Terrible

Tonya

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I was given 2 rooms that had no air conditioning that worked. We tried 2 rooms. When i went to tell therm again, i was ignored and told through her door to go away. I have COPD and could not breathe and my son thought he was going to fax have a heatstroke. We tried sleeping outside in our convertible but too hot also. I tried to call him from Saturday to this evening and they keep hanging up on me. I had panic attacks all weekend and my son almost had heart stroke. I tried going to officesaturday night ahd some Asian security literally told me to go away that they were doing nothing to help us. I was told i would get a refund istead thru charged be an additional 100 dollars for a room we could not sit in much less sleep in. This has caused me my days wages today since i could not slept all weekend and the same for my son, he had to go to the hospital todayand also lost a day's wages. He was severly dehydrated. Do not book a room at this hotel, trust me I'm still in shambles. Also spent 3 hours on phone with my credit card disputig all these charges from them when they should be paying me for their negligene and our pain and suffering for this horrible experience . As of tonight still gettig hung up on when i call THIS IF THE WORST PLACE AND THE WORST CUSTOMER SERVIE YOU WILL FIND. THIS IS A ZERO START HOTEL.
Stayed 2 nights in Sep 2023

6/10 Okay

Raul

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Nice room, very noisy
The room was cozy and comfortable. However the walls are very thin. The gate for everyone to get in always slammed hard and you hear ALL the traffic. So if you don't mind that, you'll be fine.
Stayed 1 night in Sep 2023
Response from GM on 2023/10/26
Dear guest,Thank you for your feedback, and we're pleased to hear that you found your room cozy and comfortable. We understand that the thin walls and the noise from outside traffic can be a concern for some guests.We appreciate your understanding and willingness to share your experience with potential future guests. It's valuable feedback that helps set realistic expectations for those considering a stay with us.If there are any specific requests or preferences you have for your next visit, please feel free to let us know, and we will do our best to accommodate them.We hope to have the pleasure of hosting you again, and we'll strive to make your stay even more enjoyable.Warm regards,

4/10 Poor

Sheri

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from GM on 2023/10/26
Dear guest,Thank you for your rating. We appreciate your stay and value your feedback. If you have any comments or suggestions to share in the future, please feel free to do so. We hope to have the opportunity to improve your experience on your next visit.Warm regards,

6/10 Okay

Damien

Stayed 1 night in Sep 2023
Response from GM on 2023/10/26
Dear guest,Thank you for your review. We appreciate your visit, and your feedback is important to us. If there's anything specific you'd like us to address or improve upon, please don't hesitate to let us know. We hope to welcome you back for an even better experience in the future.Warm regards,

10/10 Excellent

Cathy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Although no where to sit except for the beds.
Stayed 3 nights in Aug 2023
Response from GM on 2023/10/26
Dear guest,Thank you for taking the time to share your feedback. We're delighted that you enjoyed our great location. We understand your comment about seating, and we'll take it into consideration as we continue to enhance our guest experience. We hope you had a comfortable stay overall and look forward to welcoming you back in the future.Warm regards,

10/10 Excellent

Melissa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We are pretty self-sufficient & didn't need pool & a bunch of amenties so Ocean Lodge was perfect for what we needed- it was clean with super helpful & friendly staff, onsite parking (altho tight) & great price for the location. Sooo close to the Santa Monica Pier, 20 min walk down the beach to Venice & Third Street Promenade shopping a short walk away. A little noisy because of location but it's a busy area. Our room had a queen bed in a small room with a door then King bed in main living space. It worked out really well for our family. I would definitely stay here again.
Stayed 3 nights in Aug 2023
Response from gs on 2023/8/29
We’re glad you had a great day, please come again.Thank you for the nice review

2/10 Terrible

Jami

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is run down and looks way nicer in pictures. It has a smell to it and the staff is unfriendly and it dose not work to accommodate handicapped guess, do not book here
Stayed 1 night in Aug 2023

10/10 Excellent

Mosiah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Gs on 2023/8/29
Thank you Mosaih, please come again

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central but very pricey
Good location, comfy place to stay in, historic as well. Not worth the huge price tag though!
Stayed 2 nights in Jul 2023
Response from Ocean Lodge on 2023/12/29
Thank you for sharing your thoughts. We’re glad you enjoyed our central location and found our historic hotel comfortable. We understand concerns about pricing and continually strive to balance cost with quality service. We appreciate your feedback as it helps us improve our offerings.

10/10 Excellent

Maria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good for our stay. We loved the location and had no problems with staffing/cleanliness. Only issues we had was 1 of the remotes had multiple buttons not working, not too big of an issue. The doors don’t close on their own so 1 day we thought we closed the door but when getting bad the doors was open. Last 2 things were there were big spiders on the light as we was walking up to our roo, the bedroom’s door wouldn’t close because of the bed. If the bed was pushed towards the wall it would close perfectly. Over all non bad issues that we were upset about.
Stayed 4 nights in Aug 2023
Response from GS on 2023/8/8
We’re glad that you had a nice vacation, thank you for days staying with us and leaving Great Review !

6/10 Okay

Tamar

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The room was very nice. The office hours were too limited. We could not access the water dispenser when the staff was on a meal break during open office hours.
Stayed 2 nights in Aug 2023
Response from GS on 2023/8/8
Thank you for staying with, replace that you enjoyed the room, thanks for informing us about the water dispenser, housekeeping, and staff work especially hard during summer time and they do need a break.

10/10 Excellent

Jose

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Gs on 2023/8/1
Fantastic, we’re so pleased that your stay was satisfactory, please come again.

10/10 Excellent

Adriana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hidden gem in Santa Monica
I love my stay here! The location and customer service in this hotel was amazing; especially Maricela. If you need anything reach out to her.
Stayed 2 nights in Jul 2023
Response from GS on 2023/8/8
Hello Adriana, sounds like you had a great vacation. Yes, we have some exceptional staff here we greatly appreciate our guests, thanks for the great review.

10/10 Excellent

Gary-Meryl

Stayed 1 night in Jul 2023

8/10 Good

jonathan

Stayed 1 night in Jul 2023

8/10 Good

Judy

Stayed 2 nights in Jul 2023

8/10 Good

Bliss

Stayed 4 nights in Jul 2023

2/10 Terrible

Lisette

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Parking was a big issue I had to park on the lot next door
Stayed 1 night in Jul 2023
Response from Gs on 2023/8/8
Yes, parking is in high demand thank goodness that we do have access to the lot next-door.

6/10 Okay

Jennelle

Liked: Cleanliness
Stayed 4 nights in Jun 2023

10/10 Excellent

Ai Yoy

Stayed 1 night in Jun 2023

4/10 Poor

xiuming

Stayed 1 night in Jun 2023

8/10 Good

Levi

Liked: Cleanliness, staff & service
walking distance to beach shopping food.
Stayed 3 nights in Jun 2023