Outdoor pool, cabanas (surcharge), sun loungers
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Reviews of Luxe Sunset Boulevard Hotel

4 out of 5
Luxe Sunset Boulevard Hotel
11461 Sunset Blvd, Los Angeles, CA

Reviews

7.8

Good

Rating 10 - Excellent. 463 out of 1003 reviews" "
Rating 8 - Good. 229 out of 1003 reviews" "
Rating 6 - Okay. 124 out of 1003 reviews" "
Rating 4 - Poor. 96 out of 1003 reviews" "
Rating 2 - Terrible. 91 out of 1003 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Diya

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the property! The staff was so sweet and helpful, best hotel to stay in LA.
Stayed 3 nights in Apr 2024

10/10 Excellent

lin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet place, and friendly people.
Stayed 2 nights in Apr 2024

2/10 Terrible

Antonella, Los Angeles

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
Old room in a building faraway from the main building. A prison cell! Avoid.
Stayed 1 night in Apr 2024

8/10 Good

Kelly

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Good, beautiful but not great!
Stayed 3 nights in Apr 2024

6/10 Okay

Aimee

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2024

6/10 Okay

GEORGIA

Traveled with family
Liked: Staff & service
Disliked: Amenities
The property is clean and organized and great for hosting special events. It is far from restaurants and sites in downtown Los Angeles
Stayed 3 nights in Apr 2024

4/10 Poor

lisa

Business traveler
Don’t stay in the building where the lobby is. Ask for the upper. Parking and “resort” fees are an extra $100/day.
Stayed 2 nights in Apr 2024

10/10 Excellent

Sonia

Stayed 1 night in Apr 2024

4/10 Poor

Yehuda, Westlake Village

The hotel is in very poor condition including the rooms, the only good thing is the location!!
Stayed 1 night in Apr 2024

10/10 Excellent

Michael, Christchurch

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Great staff especially at Reception and the golf cart drivers who took us up and down the hill to our accommodation.
Stayed 1 night in Apr 2024

8/10 Good

Marlee

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Feeling of modern luxury with very reasonable prices. Loves the ability to cast to the room's TV.
Stayed 2 nights in Apr 2024

2/10 Terrible

Xinran

Disliked: Cleanliness
Stayed 2 nights in Mar 2024

4/10 Poor

daniel

Traveled with family
Disliked: Staff & service
Our room was close too a ball room that had a very loud event that went late. The bass was so loud our beds were vibrating. The staff was not helpful. The sink was leaking. There were charges I didn’t see/notice in Expedia. There was a $45/day charge for parking. Only option was valet, so I needed to tip on top of that. $30/day resort fee.
Stayed 4 nights in Mar 2024

10/10 Excellent

Ebony

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love how quiet it was valet got you your car on time. It was a little smell, but other than that perfect to stay.
Stayed 2 nights in Mar 2024

2/10 Terrible

Bryana

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The door to my room wouldn’t lock
Stayed 1 night in Jan 2024

6/10 Okay

Femi

Liked: Staff & service
Great stuff
Stayed 3 nights in Mar 2024

10/10 Excellent

SARANA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay .. clean room .. nice service .. in the very safe area of LA
Stayed 1 night in Mar 2024

2/10 Terrible

Chris

It’s valet parking only. They try to scam you every second. It’s $50.00 a day for parking the valet held my keys, even though I already paid and let my kid who’s eight years old and my wife stand in the rain with our luggage disgusting it smelled in the room too
Stayed 1 night in Mar 2024

8/10 Good

Eliza

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place, very clean and feels luxurious. Staff were friendly, but we found the non-valet parking confusing.
Stayed 1 night in Mar 2024

2/10 Terrible

Beth

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was the worst hotel stay of my life! The 1st floor is under construction and has no carpet on the ground, dust and dirt all over and grown adults running up and down the hall. Although I have stayed there many times, they told me they couldn’t upgrade me because they were full and then gave the room I asked about to a young lady next to me who said it was her first time. There were multiple weddings and photographers and only 3 valet employees so for a place that charges $45 per night to stay if you have a car on property, it takes almost an hour to get your car. The valet employees had no sense of customer service, our car was parked in front of someone else’s and we waited in our car for 15 minutes before they backed the car out so we could leave and then they parked the car three cars in the way of where we needed to pull out in the circle, so we waited another 15 minutes for them to move those cars. I have never been more disappointed in a stay. Ohhh and it was my anniversary so hubby and I were up until 3am both nights from the noise on the 2nd floor. I went out twice to the hotel staff to ask if there was anything that could be done and I don’t believe they ever sent anyone to even check on it because they were short staffed. I really should get a full refund. .
Stayed 2 nights in Mar 2024

10/10 Excellent

Lauren

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for one night. Staff very friendly
Stayed 1 night in Mar 2024

6/10 Okay

Frances

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
I feel for the price paid at the Luxe things should have been in better condition. Cement floor on the way to the rooms was dirty.. just very old looking interior. Paid $245.00 plus $30.00 resort fee.. way overpriced for what we got. No breakfast included.. will not stay here again.
Stayed 1 night in Mar 2024

10/10 Excellent

Kanokwan, South Pasadena

Stayed 10 nights in Mar 2024

10/10 Excellent

Cristian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was nice and peaceful we had a great view of the city it was a nice place to go to after the hospital dealing with loss the staff were respectful and helpful we felt welcomed
Stayed 1 night in Mar 2024

10/10 Excellent

Bayla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay was great. The staff were all very friendly and supportive! I have to say that I am more than impressed with the level of service from the bellhops, not only were they very fast and quick on they’re feet but they were also just so nice and always made me feel welcomed! This hotel is great very family friendly and I’ll definitely be recommending it to anyone that stays in LA!
Stayed 6 nights in Mar 2024

4/10 Poor

Khalia

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Pictures definitely make it seem nicer than it is. Rooms are pretty dated. They also have a ton of fees aside from booking the hotel. We stayed three nights and at the end was charged an extra $500 for parking and a resort fee. The walls are also thin and can hear everything in the other rooms. They also give you a QR code to get your car, order room service, etc. We used it and services were either not provided or we had to walk down to the first building lobby and request in person. The app doesnt work. I would choose somewhere else
Stayed 3 nights in Mar 2024

4/10 Poor

Laura

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Won’t stay here again!
Stayed 1 night in Mar 2024

8/10 Good

Derrick, Cypress

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Ana, Watsonville

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, safe, quiet and the staff were very friendly and helpful. Great location and accessible. We were in town to visit UCLA and it was a great choice . No regrets
Stayed 1 night in Mar 2024

6/10 Okay

Chris

Traveled with family
Liked: Staff & service
Disliked: Amenities
The pool and gym were in another building up a steep driveway that was under construction. Room carpet needing cleaning and was room smelled so strong of 'cover up scents and bleach', we had to sleep with the windows open. Staff is very nice. Electrical wires in room done with funky orange curly cord along the wall--tv was hung very crookedly. Just very odd and in need of an update.
Stayed 1 night in Mar 2024

4/10 Poor

Patrick

Business traveler
Never stay here again .. rooms were so run down. When you book on Expedia add another 125! Per night. Parking 50 a night. And another 50 for A “resort fee” ..,trust me this is NO RESORT! .. just a dumpy hotel . Tv wasnt plugged in , bathroom old and dirty. The ONLY. Good thing was the valet guys got the car up fast.. no gift shop for snacks.. food overpriced and not good. Whole place is a mess to be honest .
Stayed 3 nights in Feb 2024

8/10 Good

Yasmeen

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

6/10 Okay

Catherine

Liked: Cleanliness, staff & service
My husband and I liked that the property was conveniently located directly off Route 405. The staff was extremely friendly and accommodating. The main lobby was very nice, however, the property itself could use an overhaul. The carpeting was pulled up in the hallways and when we asked if they were putting new carpet in, they stated that it was like that for 2 years! Also, the rooms were large but dated and need to be renovated.
Stayed 5 nights in Feb 2024

10/10 Excellent

Katie

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff
Stayed 1 night in Feb 2024

10/10 Excellent

Tamara, Bloomfield

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The outdoor heated pool was a welcome surprise in February!
Stayed 1 night in Feb 2024

10/10 Excellent

Philipp

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great experience. We will definitely stay here again.
Stayed 1 night in Feb 2024

10/10 Excellent

Timothy

Stayed 3 nights in Feb 2024

10/10 Excellent

David

Stayed 1 night in Feb 2024

6/10 Okay

Kari

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Bed was comfortable, but the property is showing it's age.
Stayed 2 nights in Feb 2024

10/10 Excellent

Jagdeep

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

2/10 Terrible

Maria

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

Jennifer

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice quiet place. Pool area was nice
Stayed 1 night in Feb 2024

10/10 Excellent

Denise

Stayed 1 night in Feb 2024

8/10 Good

Gabriel

Traveled with family and small children
Liked: Staff & service
The room are big
Stayed 4 nights in Feb 2024

8/10 Good

Yaning

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very good staff and service.
Stayed 5 nights in Jan 2024

2/10 Terrible

Brian

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

4/10 Poor

Eve

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This is a pet friendly hotel and my room stank to high heaven of pet urine and odors. It was an overwhelming stench like an indoor kennel. While the room appeared clean, the carpet was old and presumably soaked in years of animal pee. I couldn’t be in it for more than a few minutes without feeling sick and there was no way I or anyone could sleep in that room. The front desk then upgraded my room to one across the hall. It stank too. Not quite as bad but I didn’t have another 45 minutes to kill negotiating another room change so I stayed but the smell actually awakened me three times during the night. Beyond gross. Plus, the air conditioning was broken (although that was fine because it was cold outside and the room temp was comfortable). I couldn’t get out of there fast enough in the morning. It’s been 4 hours since I left and I still can’t get that nasty smell out of my nose. Another note: The “restaurant” for breakfast was in reality a conference room. Four walls with tables and chairs, that’s it. When we arrived, the empty tables were all filled with dishes that hadn’t been cleared, there was no visible staff, and the place just had a weird vibe. We left and went to a coffee shop nearby. Michael, the valet, was a delight. Nicole at the front desk did her best to be helpful and it’s not her fault that the rooms smell disgusting. I would never stay here again or recommend this hotel to others.
Stayed 1 night in Feb 2024

2/10 Terrible

Kimverly

Traveled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
I was bit by a damn spider.
Stayed 1 night in Feb 2024

6/10 Okay

Vasil

Disliked: Staff & service
Excellent location; we've stayed at this establishment since 1975. . . Was told owner's son took over management of property and, in my opinion, has cut expenses by curtailing service with limited staff. Furthermore, the place definitely needs to upgrade rooms.
Stayed 1 night in Jan 2024