I booked the "cheapest" room (twin room) and sadly that meant a very small room (very!) with a very old carpet. They do have renovated rooms, but mine was not. HOWEVER the service and what they make available are both wonderful. My room had a brand new kettle, nice cups and spoons, lots of tea, lots of coffee and milk, and an additional excellent heater (handy for the night, I like to stay warm at night). The TV channels were plenty and the wifi was good. The hotel has been sold and I was told it will close down at the end of September, and that presumably is why the room was worn out. The carpet was old and the sheers too needed changing but understandably there is no point now. I do prefer modern rooms and ultra clean rooms because I like to walk bare foot. I did not in this hotel. Another issue is that I could hear the person walking above me very clearly, the same way you would do in an old, non insulated house, and that kept me awake for far too long. So if that's an issue for you too you need to ask for the 1st floor (not the ground floor). THE LOCATION IS FABULOUS, a very short walk to the underground station of Ruislip (2 minutes) and a very short walk to the great supermarket Waitrose (an excellent supermarket). Even if the room is worn out I would actually return for the location and the fact that they do try to make one's stay pleasant more than the average hotel. My little room did not have air conditioning but I did not need it
