Hotel Orlando by PLI

Property class: 3

Choose dates to view prices

Reviews

5.2 out of 10
Close to Olympia Events and Westfield London Shopping Centre, Hotel Orlando by PLI has plenty to offer. Stay connected with free WiFi in public areas.
The current price is NT$2,031
NT$3,277 total
includes taxes & fees
Oct 7 - Oct 8

Popular amenities

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Standard Double Room, Private Bathroom

A bedroom with a bed, pink curtains, a window, a mirror, and a red door.

Standard Double Room, Private Bathroom

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room, Private Bathroom

A hotel room with two beds, a ceiling fan, a window with curtains, and a small table with a fan.

Standard Twin Room, Private Bathroom

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Triple Room, Ensuite

A hotel room with two beds, a red chair, a TV, and a painting on the wall.

Superior Triple Room, Ensuite

  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed and 1 Queen Bed

View all photos for Standard Quadruple Room, Private Bathroom

A hotel room with two beds, a desk, a TV, and a window with curtains.

Standard Quadruple Room, Private Bathroom

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Sofa Bed and 1 Queen Bed

View all photos for Classic Suite, Ensuite

A hotel room with two beds, a ceiling fan, a TV, and a window with curtains.

Classic Suite, Ensuite

  • 151 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 Twin Bed, 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Classic Studio, Ensuite

A modern hotel room with a large bed, a sofa, a flat-screen TV, a standing fan, and a painting on the wall.

Classic Studio, Ensuite

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Sofa Bed and 1 Queen Bed

View all photos for Classic Triple Room, Ensuite

A modern bedroom with two beds, skylights, a radiator, and a fan.

Classic Triple Room, Ensuite

  • 118 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed and 1 Queen Bed

View all photos for Classic Single Room, Ensuite

A compact room with a bed, a small table, a radiator, and a ceiling fan.

Classic Single Room, Ensuite

  • 86 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Deluxe Suite, Ensuite

A modern bedroom with a grey sectional sofa, a single bed with a grey duvet, a bedside table with a lamp, a framed picture on the wall, and a mirror.

Deluxe Suite, Ensuite

  • 161 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Sofa Bed and 1 Double Bed

View all photos for Double Room, Ensuite

A bedroom with a bed, pink curtains, a window, a mirror, and a red door.

Double Room, Ensuite

  • 118 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Basic Studio, Ensuite

A hotel room with two beds, a desk, a TV, and a window with curtains.

Basic Studio, Ensuite

  • 129 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed and 1 Queen Bed

View all photos for Family Suite, Ensuite

A modern bedroom with a large bed, two bedside tables, and a view of the kitchen.

Family Suite, Ensuite

  • 323 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Queen Sofa Bed

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About the neighborhood

Hammersmith, a neighborhood in London, is home to Hotel Orlando by PLI. Olympia Events and Kensington Palace are notable landmarks, and travelers looking to shop may want to visit Oxford Street and Westfield London Shopping Centre. Looking to enjoy an event or a game? See what's going on at Royal Albert Hall, or consider Excel London for a night out. Take an opportunity to explore the area for outdoor excitement like cycling. Visit our London travel guide
Map
83 Shepherds Bush Road, London, England, W6 7LR

What's nearby

  • A geometric metal sculpture in a park with trees and a paved area.
    Shepherd's Bush Green
    6 min walk - 0.6 km
  • A modern Westfield shopping mall with glass facades and a Costa Coffee store.
    Westfield London Shopping Centre
    9 min walk - 0.8 km
  • A busy street with a prominent High Street Kensington Station sign, a glass-fronted store, and a sushi restaurant.
    Kensington High Street
    14 min walk - 1.2 km
  • A red sculpture of a dancing figure on a platform in an indoor space with a high ceiling and railings.
    Olympia Events
    14 min walk - 1.2 km
  • Shepherd's Bush Empire
    8 min walk - 0.7 km

Getting around

  • Goldhawk Road Underground Station
    8 min walk
  • Shepherd's Bush Station
    11 min walk
  • Heathrow Airport (LHR)
    32 min drive

Restaurants

  • Debbie Jo
    5 min walk
  • GAIL's Bakery
    1 min walk
  • Zarathustra Cafe
    6 min walk
  • The Brook Green Hotel
    2 min walk
  • The Queen's Head, Hammersmith
    5 min walk

About this property

Hotel Orlando by PLI

  • Hotel near Kensington High Street
  • Close to Olympia Events and Westfield London Shopping Centre, Hotel Orlando by PLI has plenty to offer. Guests can connect to free WiFi in public areas.
  • You'll also find perks like:
  • Smoke-free premises and multilingual staff

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Guest services

  • Housekeeping (weekly)
  • Multilingual staff

Accessibility

  • No elevator

More

  • Smoking not allowed

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

Guests will receive smart lock details
Information provided by the property may be translated using automated translation tools

Access methods

Smart lock

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: GBP 100.00 per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property is professionally cleaned

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties

Frequently asked questions

Is Hotel Orlando by PLI pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hotel Orlando by PLI?

As of 2026/10/6, prices found for a 1-night stay for 2 adults at Hotel Orlando by PLI on 2026/10/7 start from NT$2,031, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Hotel Orlando by PLI?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hotel Orlando by PLI?

Check-out is at 10:00 AM.

Where is Hotel Orlando by PLI located?

Located in Hammersmith, this hotel is within a 15-minute walk of Westfield London Shopping Centre, Kensington High Street, and Olympia Events. Hyde Park and Royal Albert Hall are also within 3 mi (5 km). Goldhawk Road Underground Station is 8 minutes by foot and Hammersmith Station is 9 minutes.

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Reviews

Hotel Orlando by PLI Reviews

5.2

5.4

Cleanliness

4.4

Amenities

5.4

Staff & service

4.8

Property conditions & facilities
Rating 10 - Excellent. 19 out of 146 reviews
Rating 8 - Good. 24 out of 146 reviews
Rating 6 - Okay. 27 out of 146 reviews
Rating 4 - Poor. 26 out of 146 reviews
Rating 2 - Terrible. 50 out of 146 reviews

Reviews

Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Very basic and in need of refurbishment. Staff were very helpful and courteous. Room was clean with drink making facility but nowhere for clothes to go. Certainly not luxury but functional for one night. Good wine bar very near and a couple of restaurants.
Stayed 1 night in Jun 2026
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was nice, close to Westfield and central parts of the city. Not very good service and the place needs a lot of renovating, would not recommend staying here
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Ideal for a couple of nights Staff provided accurate information for the check in
Stayed 1 night in Nov 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

Lovely comfortable hotel. Nice clean room.beds were.comfy lovely view from window perfect cheap stay in london
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great price for a nice room, bed was comfortable, it was close to the grocery shop, close to the Hammersmith night life, the bus stopped very close and took your straight to the underground station that had everything you could want.
Verified review

10/10 Excellent

Fantastic very central … loads of nice coffee shops … and places to eat … staff were very helpful… found it very homely !!! Thank you
Stayed 5 nights in Jan 2025
Verified review

8/10 Good

Liked: Staff & service
Location convenient to two rail stations. Very noisy road
Stayed 3 nights in May 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a good experience for me...And the staff and service is great 😃 I enjoyed to have your service..
Stayed 1 night in Jul 2024
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities
It's situated in a very good location. However, I was shocked by condition that the property is in. The bath room is substandard.
Stayed 1 night in Feb 2025
Verified review

4/10 Poor

The room was basic and clean except for a suspicious looking something stuck to wall by my bed. Possibly a large snot ball which surely could not have been missed by the person who made the bed. Tea and coffee facilities were supposed to be available. I had 2 mugs and 3 tea bags. No coffee,milk or sugar and no staff on site. Bang went my early morning cuppa. Didn’t appear to be any smoke detectors in the corridors or fire evacuation instructions, luckily I made it through the night. Did have a lovely what’s app message at 12.30 post midnight to ask if I was enjoying my stay though. Avoid this hotel if you value your life. It’s the worst budget hotel I’ve ever used. How a remote reception with no staff on site is supposed to work if you need something beats me. Thanks for nothing Hotel Orlando.
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Liked: Room comfort
Disliked: Cleanliness
- Location was good ! - The room was much different to and much smaller than the one on the photos. - On several parts of the walls there was something that looked very much like mold :( - During our four day stay we didn’t once see anyone working there.
Stayed 3 nights in Feb 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I stayed at Orlando hotel for 6 nights it was cheap I have to add I usd to wear a jumper in bed it was freezing the central heating wasn’t on I was sleeping in daytime I got disturbed 3 times three different days they tapped on the door at 1030 to ask if I was leaving on Saturday I couldn’t wait to get out off this hotel it’s true u get wat u pay for location was handy 1 out off 10 for location
Stayed 1 night in Jan 2025
Verified review

6/10 Okay

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities

Basic

Very basic. Dark entrance . No reception. Communication through email. Shabby but clean rooms
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
We had a short break in London for 3 days This establishment is not the ritz and its not advertised as such but what it is, is great value for money. Personal care and service was excellent. Building is a work in progress, the room and shower was spotless. We had a problem with the tv reception but this was sorted promptly. Transport links are excellent with bus stops a few metres from the door and tube stations within 10 mins walk or 5 min bus ride. Would highly recommend a visit
Stayed 3 nights in Jan 2025
Verified review

8/10 Good

Comfy but dated

Room clean and comfortable Television didn’t work But ok
Stayed 1 night in Oct 2024
Verified review

6/10 Okay

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities

Good and clean 'roof over your head'

For a two star hotel, and the room price significantly under London's general price point I think the value for money was good. Would I go there for leisure stay or if I wanted anything fancy? No. But to stay somewhere clean and safe for one night I think this hotel offers a good option. The location is good and I felt safe walking around as it's right on the main street. The room was dated but clean and had nice amenities. Looks like they're doing some renovation too, so I will probably go back when I next need to stay in London. The reception is not really open but there was a staff member who greeted us in the entrance and was friendly and helpful.
Stayed 1 night in Feb 2025
Verified review

6/10 Okay

Disliked: Cleanliness, staff & service, amenities
For starters there were wet towels on the bed when we first checked in. After we informed the staff they just sat in the hallway for the rest of our stay. Other than that, the cleanliness was as expected for its price. Amenities were not all included and the wifi and outlets kept going out, leaving us without a heater. Nice TV. Water did not heat up the last night of our stay but other than that everything was expected since the price was reasonably cheap. I didn’t die and nothing was stolen, so that’s all that really mattered.
Stayed 4 nights in Jan 2025
Verified review

4/10 Poor

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
I stayed at the hotel for a week. My room was quite clean. The hand soap was watered down though and there was a suspicious stain on one of the throw pillows lol. The area was nice and convenient to two tube lines and there were nice cafes nearby. I did feel quite safe in the room which was nice as a solo female traveler. There was this high pitched ringing noise that would be on and off throughout the entire day and night. It was nuts and drove me nuts. I have no idea where it came from after trying to figure it out within the room. There was also a false fire alarm at 2:00 am one night and there was no one working at the hotel, so another guest had to call and get through to the hotel to be told how to turn off the alarm. It sucked. Also no one ever came to clean the room during the duration of my week long stay!! No emptying of the garbage even. It wasn't horrible, but it wasn't very good either. My stay was fine but I wouldn't recommend this place to a friend.
Stayed 7 nights in Feb 2025
Verified review

4/10 Poor

Disliked: Staff & service, amenities, property conditions & facilities
Very basic. Building and interiors need a serious makeover. Stay was just okay
Stayed 12 nights in Jun 2026
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The location is great, the property “photographs well” It’s been refurbished cheaply or still in the process of renovation. The ‘feel’ of the place is a little run down and needs a good cleaning
Stayed 2 nights in Jun 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Where do I start? Completely catfished by photos online. No toilet paper, chipped paint, broken doorknobs and locks, bad plumbing, no staff on site, TV did not work, corroded shower head, given stained towels. We had to buy toilet paper and towels from a local shop. No amenities whatsoever. Would I book again? Hard No! I recommend anyone looking for a place to stay to look elsewhere. Honestly I’m not sure if i should consider using this site to book my next trip. There has to be a way to protect travelers from this type of experience. Absolutely horrible. Room not safe, and absolutely disgusting. This is a sorry excuse for a hotel.
Stayed 5 nights in Aug 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Awful. GDPR breached at check in. Waited 40 mins to check in. Room was so dirty we didn’t end up staying and booked somewhere else. Requested a full refund. Still waiting on the hotels response on that front. Expedia have not been helpful whatsoever regarding any of this matter.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 1 night in Dec 2024
Verified review

4/10 Poor

Disliked: Staff & service, amenities, property conditions & facilities
The room was hot and the check in process was more difficult than it needed to be. The check in is done online via whatsapp and our code for our room did not work, so they had to remotely unlock our room after we massaged them on whatsapp. nobody actually works at the hotel property, and the front door was always open which felt unsafe. the room was so hot, and the remote for the fan and light wasn’t working so we couldn’t turn it on. we eventually figured out that the batteries were in upside down, but the remote had no batteries at all. We had to switch the batteries back and forth to use the remote and fan, and they did not bring replacement batteries. they also required a security deposit that was more then double the price of the room, but we got it back after the trip.
Stayed 1 night in Jul 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was easily one of the worst hotel experiences I have ever had. The overall cleanliness of the room was extremely poor, and to make matters much worse, I woke up at around 2:00 AM to find bed bugs in and around the bed. The room already did not feel properly cleaned or maintained, but discovering bed bugs in the middle of the night was the final straw. I had my suitcase and belongings in the room, which meant I then had to worry about potentially carrying bed bugs with me for the rest of my trip. I was so uncomfortable with the condition of the room that I could not continue staying there. I packed my belongings and left in the middle of the night, then had to find and pay for alternative accommodation at very short notice. This completely disrupted my trip and cost me hours of sleep. A hotel does not need to be luxurious, but it should at the very least be clean and provide a sanitary place to sleep. This property failed badly at that. I took photos and videos of the bed bugs as evidence. Based on the bed bugs and the general lack of cleanliness I experienced, I would absolutely not stay here again and cannot recommend it to other travellers. The staff did not even bother getting back to me even after I made a formal complaint and refused to offer a refund.
Stayed 3 nights in Sep 2026