Find Boutique Hotels in London

"Excellent service, the room was really clean and smelt amazing. All the hotel staff I came into contact with was very friendly and helpful. Location was near to majority of shopping and Pop up Christmas markets."

"Good location, clean rooms and friendly, helpful staff. Me th choice for breakfast and we had a lovely meal in the restaurant. Second stay at this hotel and I will be back. "

"Our stay was WONDERFUL! You can’t beat the location. We were four seniors that traveled from the States so long exhausting flight. The hotel had rooms available for early check-in so we were very grateful. Did I mention, we weren’t charged for early check-in? Fantastic hotel and staff—can’t brag about it enough!!"

"apart from everything..the staff was frienly helpful and smiling..thanks them all"

"Overall experience was great,very helpful & friendly.Excellent hospitality!But keep in mind,they will charge the “accommodation service” after check out but was never mentioned when you check in or out,keep an eye on this charge from your bank.Needed to mention,Will, from the guest engagement team,for this charge,he acted with quick and efficient response after I emailed him.He was so helpful & willing to do the adjustment for this un-notice charge PROMPTLY!Really save my time of worrying when am I gonna get the money back.In all,their service was excellent,check in & out was great & smooth, even their porter was very polite & helpful.I feel really welcome & warm by their excellent customer service. Also their bedding was amazingly comfortable.Definitely gave us a good rest after a long day of walking.Spacious bathroom but the bath tub was a bit too high,my friends & I were having difficulty to go in & out.Need to be very careful & cautious or else will slip easily.A small point out to the housekeeping team or the management team,since I booked my room with 3 guests, we would assumed all the supplies should able to accommodate for 3 people but not 2 or 1,ex:bath towels & slippers only 2,the hygiene & dental care set only 1 & etc,with all these missing necessities when we request extra they delivered with more quantity which is a plus. I mean being marked as a 5 stars hotel I think working on this minor facility service with attention would help outshine their rating."