Find Resorts & Hotels with Spas in La Cruz de Huanacaxtle

"Well, I’ll start with the pros. The hotel and staff are great. Now, I’m assuming they must have paid for any reviews that say the food is 5 stars. First thing I tried: The outdoor “tiki taco” serves stale chips and shriveled-up hot dogs and something resembling a taco tasted so bad everything out there the cheese stuff for the nachos tasted like bargain brand artificial gross I figured that the steak restaurant would be good; you needed to come early and wait in line, so it has to be yummy, I thought. Wrong; they started it off with some stale bread in a cast iron dish. Tasted like Wonderbread that was left open for a few days. The steak and shriveled-up French fries were so disappointing; both of our steaks were overcooked and tough. I thought, “OK, maybe they can only do Mexican food well,” so when we woke up, we tried the breakfast buffet. Kinda like a hometown buffet but with worse food. The worst part was the Mexican food; I’m from Arizona and love Mexican food, and this was just “glop.” They don’t even have tortillas; that’s not a joke; seriously, they don’t have tortillas at the buffet. There is nowhere else to eat close to the hotel, so you are stuck with it unless you Uber to town. No hot tub. Also, they have a separate bar and areas for people who pay for the elite club. I’m glad I didn’t pay for it because it’s all the same food. The pizza in the buffet is the same as the busted Italian restaurant. The hotel is beautiful, but the food is so bad. "

"The staff was extremely kind and helpful. Love my ocean view. The facility ( buildingcould be kept up better. "

"Wonderful! Beautiful property and pool, friendly and helpful staff, and great location. The all-inclusive food is just delicious! It’s a beautiful place to stay. "

"Cleanliness 12/10 Location 10/10 Room 10/10 Beach 10/10 Food 6/10 Drinks 9/10 Staff 9.5/10 Not sure why there were things not included in the all-inclusive package. You have to read the fine print (ice cream not included!) Also there was no dish, dishwasher or laundry soap. On the bright side there is a mall and grocery store just outside the gate. Food was ok, but most ppl order lunch from the beach bar so it gets quite backed up. The wait staff are great, as is the beach, the hotel and the rooms. "

"Terrible experience— I booked a non-refundable room for three nights but left after the first night to stay elsewhere. The beautiful restaurant and pool I remember from staying there in the past is gone, and in its place there is a new building under construction. It’s very difficult to walk around the property due to that and other construction. There was a special dinner event we weren’t told about. When we checked it out, we were told it was only for those who had the all-inclusive plan though the sign nearby clearly said we could pay for dinner to join in. The experience felt so condescending, we found somewhere else to eat. The live music from the party, while excellent, was so loud that we couldn’t go to sleep at a reasonable hour-so much for family friendly. The pools were dirty. Just not a place I would ever revisit or recommend. "

"Loved it"

"Good trip with the family, quality of food needs some work "

"Loved the area around resort. Missoula is beautiful. Palm trees and jungle all the way up to beach and rocky shore. Beach area plenty of sand, very clean water does get deep quickly wading out. Very secluded, not many other bars, venues around you. Love the property. Lush, mature landscaping all around the pools. Adult, sports, family and kid pools. Pools were great, service pool side at adult pool were great. You can order whatever you want as long as your are specific about brand names. Beer and wine lists are limited as well as mini bar choices, but they are stocked daily. We chose premium level and for not much extra we were beach front with very large 1 bedroom suite with dining room, family room, wrap around balcony. Well worth the money. Premium level lounge was disappointing. Should be on a rooftop looking out over the water. It’s tucked away in a corner, no view, never anyone in there. Overall food was disappointing in premium lounge, mini bar fridge, Los Marcos. Buffet was great daily, you learn to pick what you like, there are many choices. Don Quixote was best restaurant. We will definitely go back but going into downtown for goods and bars is a must. Great 30 minute drive. "

"Pool nice Food fair Staff friendly "