10/10 有夠讚
Brenda
家庭旅遊
2025 年 8 月 4 日
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The RIU service is outstanding. Staff were friendly and accommodating across the facility, and went out of their way to make everyone’s experience special. The food is very good, with some items being exceptional. Flavours were good, there was lots of variety, and the presentation was great. The beach is wonderful, with a large expanse of clean sand and fun waves. There were always available beach chairs (we didn’t use the pools much as we prefer the beach generally) and there are food and drinks available at the beach, including both a snack bar and lunch buffet. The facilities are being cleaned constantly, which makes it very pleasant. The cleaners work so hard!! The rooms are spacious and comfortable enough but a bit dated (didn’t bother us), and the hotel accommodated my online floor request with no issues. The mini bar is restocked every 2nd day, which worked fine for us, and bottled water is provided. We were pleased to hear about renovations happening soon. The grounds are stunning, with a beautiful central fountain area. Zero hassle at check in and check out and the lobby staff are always willing to assist should help be needed. The pop-up bars are a fun touch. Mexican night was wonderful. My only criticism is that more seating is needed for the evening shows. They are well attended and very entertaining but we left early most nights because there were no available seats. Otherwise, Well done, RIU team!
Brenda
於 2025 年 7 月住了 9 晚
