8/10 不錯哦
Beatriz
家庭旅遊
2025 年 12 月 1 日
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Customer Service complemented the beautiful surroundings/program activities adding to or making the experience, making it a return destination.
One drawback - A grasshopper entered my bedroom in the middle of the night while sleeping.
A request to have my room cleaned was honored by the assigned crew. However, I had to hear repeatedly about the policy of making requests after 4PM and the cleaning crews ends the shift. The tone was defensive. I understood the policy the first time around.
I requested water replacement. Eight (8) hours later, I had to remind staff of my request.
All these are minor. Except for the grasshopper, everuthing my minor. I'm planning my return to Puerto Vallarta.
Beatriz
於 2025 年 11 月住了 4 晚
