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One&Only Mandarina

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Luxury
VIP Access
5.0 star property
9.6

Exceptional

Jungle sanctuary with ocean views

Panoramic treehouses perch above the jungle with breathtaking ocean-forest views. Butlers arrange personalized experiences from snorkeling to private Italian dinners. Retreat to the adult pool with exceptional service or indulge in rejuvenating spa treatments.

Popular amenities

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
The current price is NT$28,399
NT$38,622 total
includes taxes & fees
Jun 1 - Jun 2

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About this property

One&Only Mandarina

  • Luxury family-friendly hotel near Campo de Ensueno Golf Course
  • Located close to Lo de Marcos Beach, One&Only Mandarina provides free full breakfast, a poolside bar, and a terrace. With a private beach, free beach cabanas, and beach massages, this hotel is the perfect place to soak up some sun. Treat yourself to a Swedish massage, aromatherapy, or a facial at One&Only Spa, the onsite spa. At the 3 on-site restaurants, enjoy lunch, dinner, Mediterranean cuisine, and ocean views. Yoga classes are offered at the gym; other things to do include scuba diving, snorkeling, and fishing. In addition to a garden and a playground, guests can connect to free in-room WiFi.
  • You'll also enjoy the following perks during your stay:
    • 5 outdoor pools and a children's pool, along with sun loungers and pool umbrellas
    • Free valet parking
    • Bike rentals, a free beach club on site, and babysitting (surcharge)
    • Concierge services, an inflatable boat on site, and motorized watercraft on site
    • Guest reviews speak highly of the helpful staff
  • Room features
  • All 105 individually furnished rooms include comforts such as private plunge pools and 24-hour room service, in addition to thoughtful touches like premium bedding and laptop-friendly workspaces.
  • More conveniences in all rooms include:
    • Hypo-allergenic bedding, memory foam beds, and rollaway/extra beds (surcharge)
    • Rainfall showers, separate tubs/showers, and free toiletries
    • 42-inch Smart TVs with digital channels
    • Wardrobes/closets, balconies, and childcare services

Awards and affiliations

  • Eco-Certified Property
  • This property participates in the EarthCheck and Preferred by Nature, programs that measure the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
  • One&Only Mandarina is listed in the 2021 Condé Nast Traveler Hot List.

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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 51 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 35.0 per night

Property payment types

Important information

Optional extras

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 35.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve high chair
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Pool access available from 10:00 AM to 6:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Children under 11 years old are not allowed in the swimming pool without adult supervision
Guests under 18 years old are not allowed in the spa

Frequently asked questions

Does One&Only Mandarina have a pool?

Yes, this property has 5 outdoor pools and a children's pool. Pool access is from 10:00 AM–6:00 PM.

How much does it cost to stay at One&Only Mandarina?

As of 2026/5/23, prices found for a 1-night stay for 2 adults at One&Only Mandarina on 2026/6/1 start from NT$28,399, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is One&Only Mandarina pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 total) with a maximum weight of up to 51 lbs per pet. There's a fee of USD 50 per accommodation, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Valet parking is free at this property.

What time is check-in at One&Only Mandarina?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at One&Only Mandarina?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is One&Only Mandarina located?

This Lo de Marcos hotel is on the beach, 2.6 mi (4.2 km) from Campo de Ensueno Golf Course, and within 9 mi (15 km) of Lo de Marcos Beach and Bridge of Life. Isla del Coral and Las Huertas Golf Club are also within 12 mi (20 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.6

Exceptional

10

Cleanliness

9.8

Amenities

9.6

Staff & service

9.8

Property conditions & facilities
Rating 10 - Excellent. 173 out of 201 reviews
Rating 8 - Good. 15 out of 201 reviews
Rating 6 - Okay. 6 out of 201 reviews
Rating 4 - Poor. 3 out of 201 reviews
Rating 2 - Terrible. 4 out of 201 reviews

Reviews

Verified

10/10 Excellent

Iliana

Liked: Cleanliness, amenities, property conditions & facilities
Staff incredible and the hotel spotless
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Carlos

Liked: Cleanliness
Incredible service. Wonderful experience
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing spa with complementary use of sauna, cold plunge, steam room, wonderful pool options with carao adults only pool being a highlight, good food, friendly staff, very private rooms
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Gabriel

Liked: Cleanliness, amenities, property conditions & facilities
The property is incredible, and the service was 5-star..
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was wonderful and super welcoming with us.
Stayed 3 nights in Jan 2025
Verified

10/10 Excellent

Ravindra

Liked: Cleanliness, staff & service, property conditions & facilities
it is very privately secluded high end resort with excellent service
Stayed 5 nights in Apr 2025
Verified

10/10 Excellent

Leo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The One & Only Mandarina is a beautiful place to stay. The service, food and amenities are outstanding. Been there twice and will definitely return. Memorable experience.
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Jing

Liked: Cleanliness, staff & service, property conditions & facilities
Super private and friendly staff who went above and beyond during our stay! Love every restaurant we visited! 5 stars all the way!!!
Stayed 4 nights in Jan 2024
Verified

10/10 Excellent

Agustin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best of the best. Great property, great staff. This is a great option to have a wonderful days of spa and don't leave the hotel for any reason. You have everything you need. Amazing views!
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Bruno

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great couple vacation

Exclusive, secluded, private and great services throughout the entire property. Well designed room, plenty of amenity to make for a great get away. Foods selections are healthy and thoughtful. Plenty to please the palettes and mesmerize the eyes. We recommend this property.
Stayed 3 nights in Dec 2023
Verified

10/10 Excellent

Jerry B

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort is absolutely breathtaking, the best I've ever experienced. It's expansive, requiring buggy rides from point to point, but the convenience of communicating with staff via WhatsApp makes navigation seamless. The responses are prompt, enhancing the overall ease of getting around the property. Plus, the food options are simply outstanding.
Stayed 2 nights in Apr 2024
Verified

8/10 Good

Julio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is one of the best properties I've been to. This reminds me to Capella Ubud in Bali and since I live in Miami, O&O Mandarina would be a great option for a come back. The views, jungle, beach, food, treehouse room and amenities are unlike any other in the American continent. However, pre-stay communication via email to plan an itinerary and service at Alma restaurant (where you normally have breakfast) left a lot to be desired for a property of this level.
Stayed 3 nights in Jun 2024
Verified

10/10 Excellent

Amosshwa

Liked: Cleanliness, staff & service, property conditions & facilities
Everything about this property was absolutely amazing! Highly recommend visiting ! The staff were incredible, the communication was top tier. Transportation throughout the whole property was easy and certainly convenient. They also provided me a pregnancy pillow which made sleeping and lounging around in the bed and day bed so comfortable for me. I thought that gesture was very helpful. The importance to catering to our needs was the top of their list! We will certainly be coming back!
Stayed 4 nights in Dec 2024
Verified

8/10 Good

michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very tranquil and staff was very kind. It did take time to wait for food cart service to and from places since nothing is within walking distance which was annoying at times. Our dinner restaurant was canceled On of the nights too and not many other options to choose from. Overall it was a peaceful and very relaxing experience
Stayed 3 nights in Oct 2023
Verified

10/10 Excellent

Shibu

Liked: Cleanliness, staff & service, property conditions & facilities
Exceptional property with excellent service. The beauty of the hotel is unparalleled to anything in North America given that natural habitat it’s located in. Our host Jorge and Javier took excellent care of us. Unforgettable 2 dishes- the sea urchin risotto with abalone at the pop up Singapore restaurant and the simple but divine spaghetti pomodoro with charred shrimp at the Italian restaurant should be a must. These two dishes really speaks to your soul if you are a food lover. The vegetable from their garden pizza is also well done. The quality of this pizza and pasta is world class. The spa is top notch. Will be back.
Stayed 3 nights in Feb 2024
Verified

10/10 Excellent

Anna C

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Truly exceptional. My sister and I came here to celebrate our upcoming weddings and could not have picked a better hotel. We stayed in a Ocean Cliff Villa (the staff graciously offered us a complimentary upgrade). The room was fantastic. We remarked every five minutes of our trip how lucky we were and how impressive the property was. The service was truly outstanding from start to finish. To give a sense of just how fabulous the staff is: My laptop screen got damaged en route rendering the laptop unusable; within hours of arrival at the hotel the staff had delivered to my room an external monitor just in case I had a work emergency. Our butlers Javier and Jorge could not have been kinder; they were constantly thinking ahead to activities we might enjoy and always ensured we had reservations at convenient times. Truly, truly one of a kind. We will be back.
Stayed 4 nights in Apr 2025
Verified

10/10 Excellent

Jaein

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect We would definitely go back
Stayed 5 nights in May 2026
Verified

10/10 Excellent

Christoph

Liked: Cleanliness, staff & service, property conditions & facilities
One of the best Hotels we have ever stayed.
Stayed 6 nights in Oct 2025
Verified

10/10 Excellent

Carla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Gilberto

Liked: Cleanliness, staff & service, amenities
Excelente todo todo
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Melchor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Probably the best hotel we have ever stayed!
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Most amazing property we have ever stayed at.
Stayed 3 nights in Nov 2024
Verified

10/10 Excellent

Brittany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely amazing resort!!! We loved our stay at the Mandarina!
Stayed 4 nights in Nov 2023
Verified

10/10 Excellent

Sara

Liked: Cleanliness, amenities, property conditions & facilities
One of the best, if not the best resort in the world. Amazing and wonderful host (Juan) & hostess (Angelita).
Stayed 5 nights in Jun 2025
Verified

10/10 Excellent

joseph

Liked: Cleanliness, amenities, property conditions & facilities
Privacy
Stayed 9 nights in Dec 2025