新山Spa 飯店，旅行前必看！

「Very good location. It was just a short walk to the JB checkpoint so perfect for travellers commuting between JB and Singapore. We also enjoyed the breakfast which offered a lot of options and tasty food. The room was spacious and the shower was great. However, there were ants on our bed, in the drawers and in the bathroom. When told about the issue, the staff only applied some insect repellent and did not resolve successfully. On our last evening, we went to the pool bar to relax, but were told...

「breakfast is full of variety」

「one of the lift is very very slow and breakdown on the second day. only left with one lift very in-convenient.」

「Actually, I only stayed for one night, but the feeling was just okay. The lobby has kept my luggage in the lobby for a long time until I went downstairs and took it back by myself after few unanswered phone calls being made. Meanwhile, the TV channels are not enough without many choices. The washroom was small if compared to other five stars hotel. If you ask me whether I will stay there again, I won't. Overall, only a 3.5 stars hotel!」

「房間設備很舊，會過敏的人不推薦」

「入住发现只有毛巾是换过的，被单和枕套都是上一位或者更早客人的，枕套有一股油脂的味道，还有上一个客人掉落的新鲜油渍污点，被子也应该没换过。 设施倒是不错，早餐比较拥挤。」

「乾淨客房，備品齊全。設備新穎，公設完善，可惜沒提供微波爐。員工服務態度良好，高樓層視野很棒，電視可觀看多種頻道，第一次入住還免費升等客房，有很棒的住宿體驗。 可惜住宿地點一樓大廳無實體24小時服務櫃檯，全靠what's app連繫服務人員。房間只提供一張房卡，半夜忘帶鑰匙、手機出門，無法在第一時間找到飯店服務人員解決，花了很多時間才回到房間休息。」

「Well service, fair price. Join membership can get discount and bonus.」