新山出租度假屋

「Our check-in experience was extremely disappointing. Upon entering the room assigned to us, we discovered that it had not been cleaned. Towels were scattered throughout the room, and the rubbish bin was still full, indicating that the room had not been prepared for incoming guests. We had to return to the front desk to report the issue, after which we were assigned another room on a different floor. This caused significant inconvenience, as my entire family, including my elderly mother who has...

「Important warning for guests Please confirm directly with the property before booking that your reservation will be accepted for check-in. The property may not accept reservations made through certain third-party booking platforms, even when the reservation is confirmed. Do not assume that a confirmed third-party reservation guarantees check-in. Please verify the accepted booking platforms with the property in advance to avoid problems upon arrival.」

「Many facilities are damaged」

「The 31st floor room is in an immaculate condition with the best view overlooking Singapore 🇸🇬 . The bedsheets and pillow cases were sparkling clean. HIGHLY RECOMMEND for anyone seeking a quiet room with uninterrupted beautiful sunset view.」

「The rooms are nice. View to singapore also good. Clean and comfortable. The owner said cannot find my phone#, it’s ?? The booking platform seems not good recently. One bath room only. All facility good.」

「客房相当清洁非常新净、而且入住有零食和饮品款待，入住体验相当好」

「Communication with check in staff is very convenient via WhatsApp and prompt to respond. Instructions to collect keys and locating the designated parking spot are clear. Apartment is clean though the furnishing is spartan; will be more homely if the place is spruced up. The water heater and water pressure in the common bathroom didn’t work for us though; but the bathroom in the master bedroom worked well. Location is very convenient; almost next door to Aeon Mall.」