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"The best hotel to stay in if you are visiting Taroko Gorge. The gorge can be difficult to access given the current timed road closures, so long as you plan ahead, you shouldn’t have issues. We were given the option to upgrade our room to a balcony room type on the second level. It was a comfortable room. The bathroom was a generous size and had a large bath. The bedroom had two double beds, a small table and seats and a couch. There was a coffee machine and daily free mini bar. The balcony had a small table and chairs. The rooftop hot tubs were the highlight of the stay and a really enjoyable place to unwind after a day of hiking. The breakfast buffet was another highlight with a large variety of choices that changed daily. The dinner buffet was equally as impressive with a large variety of food to choose from. A lovely surprise was the happy hour which included complimentary beverages and snacks every day in the late afternoon. Despite the positive impression, for a 5 star resort we thought some aspects were lacking: While we could see the gorge river from the balcony, we could also see what appeared to be a muddy building site below. Our attempt at playing tennis was foiled as the tennis court appeared to be under renovation or abandoned."

"Room was quite small, no drinking water nor any snacks nor any beverage in the room, had to get water from the machine in the hall way. Service was ok, nothing special. Very new and clean though. "

"It would be more convenient if towels are provided at the sauna."

"some staff are more helpful then others. Even the manager ( with grey jacket) is not help as compared the normal staff. "

"Excellent service, spacious rooms, unparalleled views, and full of amenities. Fantastic breakfast buffet! Free shuttle to amusement park."

"Friendly staff. Breakfast was ample, nothing amazing but plenty of options. Kind of reminded us of Grandma's home cooking! We borrowed the free bicycles several times and rode up and down the coast. Hotel is in a good location. Tons of food and shops nearby. Night market is a short walk too. Afternoon snack provided. Family friendly. Decent size rooms. Would probably return..."