Impression Isla Mujeres by Secrets – Adults only – All Inclusive Reviews, Deals & Photos 2024

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Adults-only luxury on the beach

VIP Access

Choose dates to view prices

Dates

May 2024

June 2024

4 outdoor pools, open 7:00 AM to 8:00 PM, pool umbrellas, sun loungers

Free minibar, in-room safe, desk, laptop workspace

Overview
Rooms
Location
Policies

9.0

Wonderful

Popular amenities

Pool

On private beach

Pet friendly

Spa

Hot Tub

Breakfast included

NT$41,717 total

includes taxes & fees

Jun 3 - Jun 4

Explore the area

Ave Perimetral Pon SM 009 Manzana 055, Colonia Fraccionamiento Mar Tur, Isla Mujeres, QROO, 77400

Cancun Underwater Museum5 min walk
Punta Sur7 min walk
Isla Mujeres, Quintana Roo (ISJ)11 min drive
North Beach15 min drive

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.

A perk like food and drink extras, free breakfast, or parking credits

Room upgrades when available, plus Silver perks

Learn about perks with VIP Access

Room options

Junior Room, Hot Tub, Partial Ocean View

Highlights

Furnished balcony or patio

Soundproofed

Air conditioning

Connecting rooms available

Free minibar items

Pillow menu

Blackout drapes/curtains

17 Ping (56 square meters)
Partial ocean view
Sleeps 3
2 Double Beds

Honeymoon Suite, Oceanfront

Highlights

Furnished balcony or patio

Soundproofed

Private plunge pool

Private outdoor spa tub

Air conditioning

Connecting rooms available

Free minibar items

40 Ping (132 square meters)
Ocean view
Sleeps 2
1 King Bed

Junior Room, 1 King Bed, Ocean View

Highlights

Furnished balcony or patio

Soundproofed

Air conditioning

Connecting rooms available

Free minibar items

Pillow menu

Blackout drapes/curtains

17 Ping (56 square meters)
Ocean view
Sleeps 2
1 King Bed

Signature Room, 1 King Bed, Hot Tub, Oceanfront (Junior)

Highlights

Furnished balcony or patio

Soundproofed

Private outdoor spa tub

Air conditioning

Connecting rooms available

Free minibar items

Pillow menu

21 Ping (69 square meters)
Ocean view
Sleeps 2
1 King Bed

Paramount Suite Ocean Front

Highlights

Furnished balcony or patio

Soundproofed

Private outdoor spa tub

Air conditioning

Connecting rooms available

Free minibar items

Pillow menu

36 Ping (119 square meters)
Ocean view
Sleeps 2
1 King Bed

Junior Room, 1 King Bed, Partial Ocean View

Highlights

Furnished balcony or patio

Soundproofed

Air conditioning

Connecting rooms available

Free minibar items

Pillow menu

Blackout drapes/curtains

17 Ping (56 square meters)
Partial ocean view
Sleeps 2
1 King Bed

Presidential Suite

Highlights

Furnished balcony or patio

Separate dining area

Separate sitting area

Soundproofed

Private plunge pool

Private outdoor spa tub

Air conditioning

Connecting rooms available

99 Ping (327 square meters)
Sea view
Sleeps 2
1 King Bed

Junior Room, 1 King Bed

Highlights

Furnished balcony or patio

Soundproofed

Air conditioning

Connecting rooms available

Free minibar items

Pillow menu

Blackout drapes/curtains

17 Ping (56 square meters)
Partial ocean view
Sleeps 2
1 King Bed

Signature Room, 1 King Bed, Hot Tub, Ocean View (Junior)

Highlights

Furnished balcony or patio

Soundproofed

Private outdoor spa tub

Air conditioning

Connecting rooms available

Free minibar items

Pillow menu

21 Ping (69 square meters)
Sea view
Sleeps 2
1 King Bed

Signature Room, 2 Double Beds, Hot Tub, Oceanfront (Junior)

Highlights

Furnished balcony or patio

Soundproofed

Private outdoor spa tub

Air conditioning

Connecting rooms available

Free minibar items

Pillow menu

21 Ping (69 square meters)
Ocean view
Sleeps 3
2 Double Beds

Junior Room, 2 Double Beds, Ocean View

Highlights

Furnished balcony or patio

Soundproofed

Air conditioning

Connecting rooms available

Free minibar items

Pillow menu

Blackout drapes/curtains

17 Ping (56 square meters)
Sea view
Sleeps 3
2 Double Beds

Honeymoon Room, Ocean View

Highlights

Furnished balcony or patio

Soundproofed

Private plunge pool

Private outdoor spa tub

Air conditioning

Connecting rooms available

Free minibar items

36 Ping (119 square meters)
Ocean view
Sleeps 2
1 King Bed

Junior Room, 2 Double Beds

Highlights

Furnished balcony or patio

Soundproofed

Private outdoor spa tub

Air conditioning

Connecting rooms available

Free minibar items

Pillow menu

17 Ping (56 square meters)
Partial ocean view
Sleeps 3
2 Double Beds

Junior Room, 1 King Bed, Hot Tub, Partial Ocean View

Highlights

Furnished balcony or patio

Soundproofed

Private outdoor spa tub

Air conditioning

Connecting rooms available

Free minibar items

Pillow menu

21 Ping (69 square meters)
Partial sea view
Sleeps 2
1 King Bed

Junior Room, 2 Double Beds, Partial Ocean View

Highlights

Furnished balcony or patio

Soundproofed

Air conditioning

Connecting rooms available

Free minibar items

Pillow menu

Blackout drapes/curtains

17 Ping (56 square meters)
Partial ocean view
Sleeps 3
2 Double Beds

Signature Room, 2 Double Beds, Hot Tub, Ocean View (Junior)

Highlights

Furnished balcony or patio

Soundproofed

Private outdoor spa tub

Air conditioning

Connecting rooms available

Free minibar items

Pillow menu

21 Ping (69 square meters)
Sea view
Sleeps 3
2 Double Beds

Similar properties

On private beach

Pool

All inclusive

Spa

per night

May 17 - May 18

About the neighborhood

Isla Mujeres

Located in Isla Mujeres, Impression Isla Mujeres by Secrets – Adults only – All Inclusive is near theme parks and on a private beach. Cancun Underwater Museum and Puerto Cancun Golf Course are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Garrafon Natural Reef Park and North Beach. Puerto Cancun Marina Town Center and Forum Beach are two other places to visit that come recommended. Discover the area's water adventures with swimming nearby, or enjoy the great outdoors with ecotours.

Visit our Isla Mujeres travel guide

What's nearby

Cancun Underwater Museum - 5 min walk
Punta Sur - 7 min walk
Dolphin Discovery - 5 min drive
Isla Mujeres Ferry Terminal - 8 min drive
North Beach - 15 min drive

Getting around

Cancun Intl. Airport (CUN) - 123 min drive

Restaurants

Punta Sur - 7 min walk
IceBar Mexico - 3 min drive
Kin Há Isla Mujeres - 12 min walk
Mar Bella - 2 min drive
Playa Tiburón - 3 min drive

About this property

Impression Isla Mujeres by Secrets – Adults only – All Inclusive

Luxury all-inclusive property near Cancun Underwater Museum

Located close to Garrafon Natural Reef Park, Impression Isla Mujeres by Secrets – Adults only – All Inclusive provides free cooked-to-order breakfast, a swim-up bar, and a beach bar. With a private beach, free beach cabanas, and sun loungers, this property is the perfect place to soak up some sun. Treat yourself to reflexology, a sports massage, or a body wrap at the onsite spa. Be sure to enjoy a meal at any of the 8 on-site restaurants. The gym offers yoga classes and fitness classes; other things to do include snorkeling, kayaking, and beach yoga. Stay connected with free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices), and guests can find other amenities such as a poolside bar and a free daily manager's reception.

You'll also find perks like:

4 outdoor pools with a waterslide, sun loungers, and pool umbrellas
Free valet parking
Free bicycle rentals, a 24-hour front desk, and concierge services
Smoke-free premises, an elevator, and coffee/tea in the lobby

Room features

All 125 rooms include comforts such as 24-hour room service and pillow menus, as well as perks like laptop-compatible safes and laptop-friendly workspaces.

Extra conveniences in all rooms include:

Bathrooms with rainfall showers and eco-friendly toiletries
65-inch TVs with cable channels
Furnished balconies or patios, wardrobes/closets, and eco-friendly cleaning products

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Languages

English, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi and wired internet
In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
Available in some public areas: Free WiFi and wired internet

Parking and transportation

Free uncovered valet parking on site
Limited onsite parking
Wheelchair-accessible van parking available

Food and drink

Free cooked-to-order breakfast available daily 7:00 AM to 11:00 AM
8 restaurants
9 bars/lounges
A beach bar
A coffee shop/cafe
A poolside bar
A swim-up bar
Coffee and tea in common areas
Couples/private dining
Free daily manager's reception
Snack bar/deli

Things to do

4 outdoor pools
Beach yoga
Bicycle storage
Bicycle tours
Fitness classes
Free bicycle rentals
Full-service spa
Gym
Kayaking
Outdoor pool (guest access)
Sailing
Snorkeling
Spa tub
Steam room
Water sports equipment
Waterslide
Wine tasting room

Conveniences

24-hour front desk
ATM
Guidebooks
Hair salon
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Change of bedsheets (on request)
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Proposal/romance packages
Tour and ticket assistance
Turndown service
Wedding services

Business services

Business center
Conference center
Meeting room

Outdoors

Beach loungers
Beach towels
Beach umbrellas
Free beach cabanas
On a private beach
Outdoor entertainment area
Outdoor furniture
Pool loungers
Pool umbrellas
Rooftop terrace

Full-service spa

6 treatment rooms
Aromatherapy
Body scrubs
Body wraps
Couples treatment rooms
Detox wraps
Facials
Hot stone massages
Hot/mineral springs
Hydrotherapy
Manicures/pedicures
Reflexology
Sauna
Spa open daily
Spa tub
Sports massages
Steam room
Thalassotherapy
Turkish bath

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Handrails in stairways
Valet for wheelchair-equipped vehicles
Visual fire alarm
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible lounge
Wheelchair-accessible path of travel
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible spa
Wheelchair-accessible van parking

6 floors
At least 80% of food locally-sourced
At least 80% organic food
Built in 2022
Communal living room
Comprehensive recycling policy
Eco-friendly cleaning products used
Lifeguards
Local artist showcase
Locally-owned and organized tours and activities
Mediterranean architecture
Smoke-free property
Vegan dining options
Vegetarian dining options

Room amenities

Bedroom

Bedsheets provided
Blackout drapes
Pillow menu

Bathroom

Bathrobes
Free toiletries
Hair dryer
Private bathroom
Rainfall showerhead
Shampoo
Shower
Slippers
Soap
Toilet paper
Towels

Entertainment

65-inch TV with cable channels

Food and drink

24-hour room service
Champagne service
Chef service
Coffee/tea maker
Espresso maker
Free bottled water
Free stocked minibar
Restaurant dining guides

Outdoor space

Furnished balcony/patio

Air conditioning
Ceiling fan
Cleaning products are eco-friendly
Connecting rooms available
Desk
Eco-friendly toiletries
Electrical adapters
Energy-saving switches in guestrooms
Laptop workspace
Laptop-compatible safe
Mobile key entry
Phone
Soundproofed rooms
Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must transfer via boat to the property; guests must contact the property at least 72 hours before travel, using the contact information on the confirmation received after booking

Front desk staff will greet guests on arrival

Please note: this property is accessible by boat from Marina Hacienda del Mar, Carretera, Carr. a Punta Sam, Puerto Juarez, 77500 Cancún. Guests must contact the property at least 48-hours in advance with their flight or travel itinerary information to arrange boat transfer. Guests must arrange their own transportation to the marina.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 1500 per pet, per day

Service animals are welcome, and are exempt from fees

Welcoming dogs only

1 total (up to 22 lbs per pet)

Pets cannot be left unattended

Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Food and water bowls are available

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

Pet fee: MXN 1500 per pet, per day
Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

Cashless transactions are available

This property uses solar energy, plus eco-friendly cleaning products

Safety features at this property include a fire extinguisher, a security system, and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 8:00 PM

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Guests under 18 years old are not permitted at this adults-only property

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Secrets Impression Isla Mujeres Adults Only

Impression by Secrets Isla Mujeres Adults Only

Secrets Impression Isla Mujeres Adults Only All Inclusive

Frequently asked questions

Does Impression Isla Mujeres by Secrets – Adults only – All Inclusive have a pool?

Yes, this property has 4 outdoor pools. Pool access is from 7:00 AM–8:00 PM.

How much does it cost to stay at Impression Isla Mujeres by Secrets – Adults only – All Inclusive?

As of 2024/5/15, prices found for a 1-night stay for 2 adults at Impression Isla Mujeres by Secrets – Adults only – All Inclusive on 2024/6/3 start from NT$41,717, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Impression Isla Mujeres by Secrets – Adults only – All Inclusive pet-friendly?

Yes, this property allows dogs (limit 1 total) with a maximum weight of up to 22 lbs per pet. There's a fee of MXN 1500 per pet, per day. Service animals are exempt from fees.

How much is parking at Impression Isla Mujeres by Secrets – Adults only – All Inclusive?

Valet parking is free at this property.

What time is check-in at Impression Isla Mujeres by Secrets – Adults only – All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Impression Isla Mujeres by Secrets – Adults only – All Inclusive?

Check-out is at noon.

Are there all-inclusive benefits at Impression Isla Mujeres by Secrets – Adults only – All Inclusive?

Yes, the property is all-inclusive.

Where is Impression Isla Mujeres by Secrets – Adults only – All Inclusive located?

Nestled on the beach, this Isla Mujeres property is within a 10-minute walk of Cancun Underwater Museum and Garrafon Natural Reef Park. North Beach and Puerto Cancun Golf Course are also within 16 mi (25 km).

Impression Isla Mujeres by Secrets – Adults only – All Inclusive Reviews

9.0

Wonderful

9.6/10

Cleanliness

8.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

4/10 Poor

Sara

Traveled with partner

2024/5/8

Liked: Cleanliness

Disliked: Staff & service, amenities, property conditions & facilities

We have a robbery in our suite where two designer bags were stolen and the staff did nothing about it.

Stayed 4 nights in May 2024

6/10 Okay

Esther

Traveled with partner

2024/5/1

Liked: Cleanliness, amenities, property conditions & facilities

Disliked: Staff & service

Pros:Lunch and Dinner was amazing, best we have had at an all inclusive! Shoutout to Israel at SAKE and Heidi at the coffee shop! Hotel was stunning, every corner of this place was beautiful! Daytime activities were super fun! ABE and Paul were phenomenal directing the activities. Cons: They definitely do not provide great service. You supposedly get 2 butlers during your stay and one we never even met and second one would basically just say no to all our requests. My husband tried to do something special for my birthday and they said unfortunately they don’t have anything (no candle/no flowers not even a rose) The pool service and beach service was terrible. Ordered food and was told it would take 30 min which is fine but after waiting 2 hours and asking about our food multiple times we ended up leaving to find some food realizing it wasn’t coming. It came after we got back from lunch which was about 3 hours in total. The beachside service kept asking for tips when he couldn’t even bring us the correct order of drinks. This was definitely the worst service we have ever received at a resort and we have stayed at others like Excellence and Majestic. For the steep price you pay you would expect some type of service and I would say in total you get none of that. Our room would never get restocked even after asking several times. No nightime shows like the other resorts Breakfast was very limited and no breakfast buffet to fall back on so most of the time we opted to skip it

Stayed 7 nights in Apr 2024

10/10 Excellent

JORDANA BLYTHE

2024/4/22

Stayed 4 nights in Apr 2024

10/10 Excellent

George

2024/4/3

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Will be back. Angel and Jennifer were wonderful hosts.

Stayed 4 nights in Mar 2024

10/10 Excellent

John Endre

Traveled with partner

2024/3/27

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Absolutely incredible stay! The service was outstanding and the room and the views throughout the resort were stunning. Thank you to Martin and Erick for taking care of us every day and Julio kept us smiling and our drinks full by the pool every day! Can’t wait to go back!

Stayed 5 nights in Mar 2024

8/10 Good

Thomas

2024/3/25

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 5 nights in Mar 2024

10/10 Excellent

Alona

Traveled with partner, Traveled with family

2024/3/23

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We went to Impression Isla Mujeres by Secret for our honeymoon and were so impressed. The property is very clean and staff friendly. We arrived on a private boat and met with our butler Wedinzon. He is an amazing guy, created a group chat on WhatsApp and communicated 24/7 with all our needs. We had a great time making candles, watching movie on a deck, trying Mexican food (private event). Wedinzon helped us to rent golf cart at the resort, did our laundry daily, booked dinners. We also used a private taxi from airport to seaport by Amstar and had a good experience with them.

Stayed 7 nights in Mar 2024

10/10 Excellent

Jonathan

Traveled with partner

2024/3/11

Liked: Cleanliness, staff & service, property conditions & facilities

The property is beautiful and the views are amazing!

Stayed 3 nights in Feb 2024

10/10 Excellent

amy

Traveled with partner

2024/3/7

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very nice hotel, food is high quality

Stayed 3 nights in Mar 2024

4/10 Poor

Sarah

2024/3/3

Liked: Cleanliness, amenities, property conditions & facilities

Disliked: Staff & service

Stayed 3 nights in Feb 2024

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Impression Isla Mujeres by Secrets – Adults only – All Inclusive

Choose dates to view prices

Photo gallery for Impression Isla Mujeres by Secrets – Adults only – All Inclusive

Wonderful

Popular amenities

Explore the area

Perks for members at select top-rated stays

Room options

View all photos for Junior Room, Hot Tub, Partial Ocean View

Junior Room, Hot Tub, Partial Ocean View

Highlights

View all photos for Honeymoon Suite, Oceanfront

Honeymoon Suite, Oceanfront

Highlights

View all photos for Junior Room, 1 King Bed, Ocean View

Junior Room, 1 King Bed, Ocean View

Highlights

View all photos for Signature Room, 1 King Bed, Hot Tub, Oceanfront (Junior)

Signature Room, 1 King Bed, Hot Tub, Oceanfront (Junior)

Highlights

View all photos for Paramount Suite Ocean Front

Paramount Suite Ocean Front

Highlights

View all photos for Junior Room, 1 King Bed, Partial Ocean View

Junior Room, 1 King Bed, Partial Ocean View

Highlights

View all photos for Presidential Suite

Presidential Suite

Highlights

View all photos for Junior Room, 1 King Bed

Junior Room, 1 King Bed

Highlights

View all photos for Signature Room, 1 King Bed, Hot Tub, Ocean View (Junior)

Signature Room, 1 King Bed, Hot Tub, Ocean View (Junior)

Highlights

View all photos for Signature Room, 2 Double Beds, Hot Tub, Oceanfront (Junior)

Signature Room, 2 Double Beds, Hot Tub, Oceanfront (Junior)

Highlights

View all photos for Junior Room, 2 Double Beds, Ocean View

Junior Room, 2 Double Beds, Ocean View

Highlights

View all photos for Honeymoon Room, Ocean View

Honeymoon Room, Ocean View

Highlights

View all photos for Junior Room, 2 Double Beds

Junior Room, 2 Double Beds

Highlights

View all photos for Junior Room, 1 King Bed, Hot Tub, Partial Ocean View

Junior Room, 1 King Bed, Hot Tub, Partial Ocean View

Highlights

View all photos for Junior Room, 2 Double Beds, Partial Ocean View

Junior Room, 2 Double Beds, Partial Ocean View

Highlights

View all photos for Signature Room, 2 Double Beds, Hot Tub, Ocean View (Junior)

Signature Room, 2 Double Beds, Hot Tub, Ocean View (Junior)

Highlights

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About the neighborhood

Isla Mujeres

What's nearby

Getting around

Restaurants

About this property

Impression Isla Mujeres by Secrets – Adults only – All Inclusive

All inclusive details

Languages

Property amenities

Internet

Parking and transportation

Food and drink

Things to do

Conveniences

Guest services

Business services

Outdoors

Full-service spa

Accessibility

More