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Beautiful property, quiet, good service, decent food, well made drinks unlike many other resorts that use nasty tasting ingredients. Also not the place for the college crowd, thankfully.

Gorgeous new hotel and resort. All of the staff were amazing. We were there 10 days after opening and were aware that staff were being trained and observed to make sure everything they did was just right. A couple of tiny hiccups but nothing that you would not expect

I really enjoyed my stay here, I was on a solo trip for my birthday and everything was great, service , butler, house keeping, everything was a 10/10 will recommend!

10 out of 10 in every way possible. Loved it all and will definitely be back soon.

As someone who travels very often and has visited plenty all inclusive properties , me and my family had the best service and experience at the grand palladium. the food , location , and service was all great . However our best interactions was with Paul the guest service manager. Paul was very professional and respectful and was able to accommodate my parents to make them happy . He would go out of his way to make our experience and stay the best. I think Paul is a great addition to grand...

My boyfriend and I could not recommend this resort enough. We were greeted by Christian at the door with a glass of champagne and cool towel. Then his fellow bellman Mex showed us to our room with our bags. Where he explained every detail of the resort and where everything was located in the resort. Truly made us feel welcome and excited to start our vacation. Our room was the swim up suite, it was perfect the pool was the perfect place to cool off from the heat and eating breakfast by it was a...

It was a bit tricky getting into the area. So from the cancun airport you will need to take a taxi or bus to the Puerto Juarez. Then u will need to get a ferry to get to the island with is where the resort is at. But other then that everything else was great.

We had an incredible time at the Ixchel Beach house. Emilio and the rest of the team at the restaurant and beach were excellent. We were in room 409 in building two and it was fantastic. Each room is different, so make sure you request a room that has been recently renovated. The area surrounding the hotel come alive at night. Don't forget to try the churros and marquesitas from local street vendors. We really enjoyed our time in Isla Mujeres.

Must knows: At the airport… just keep walking and find your transport outside. Do not stop to speak to the people at the counters. They are selling you tickets to timeshare presentations. At the hotel… Skip the ‘vacation club’ presentation if you don’t want to lose 6-8 hours and spend $50k. It is not 90 minutes and it’s not cheap. The property was amazing. The food was great. Service was impeccable. The only ‘downfall’ was the presentation. Apparently, these are common at these places. It is...

Definitely the best resort I have ever stayed at, food so good, very clean, staff so nice.

Had Great time with this resort! Kids loved all the activities!

I like that they have club member adult site and family site separately so i was able to have quite time. The room was spacious, clean and had a beautiful ocean view. The beach was goergease and there were much fewer seaweed than I expected so i enjoyed staying at beach most of time. There are many restaurant choices. I couldn't go to all the restaurants during my 5 night 6 days stay, but my favorite was DOMO. Domo is a must go restaurant. Over all staffs are well trained and have professional...

I went to Planet Hollywood Hotel for my 33rd wedding anniversary. Everything about my stay there was wonderful! The front desk staff was very welcoming, the rooms were beautifully designed and extremely clean. I plan to return there again, hopefully very soon. I definitely recommend this hotel.

Just returned from a week at Dreams Playa Mujeres. We booked this property because it shares privileges with Secrets, which is connected via 5 minute walk on a pathway or a quick golf cart ride. This made our stay better because we could jump between properties. Our only complaint was on our first day the check in process wasn’t as smooth as we hoped, as they need 1-2 more staff checking in guests on the busy days like the weekends. We also didn’t like the amount of weddings booked at the...

Beautiful and elegant. The staff were amazing, food and beverages were a delight. The room was gorgeous, bed and linens so comfy. Quiet and relaxing. The spa was wonderful, massage was just perfect.

Absolutely beautiful property and outstanding amenities! Nothing is perfect but this was as near perfect as it could be. Lovely room. Awesome pools. Best and most consistently excellent customer service we have ever experienced, from golf cart drivers to family host, restaurant workers, bell hops..every one was accommodating, kind, and all seem to truly love there jobs

Everything was amazing! Highly recommend.

Its as pretty as it looks! We enjoyed our family vacation with older boys- ages 12 & 16. The staff is so helpful- Roger, Carlos, and Chris went out of their way to help book excursions or help with any need we had. Book a room with a view! The breakfast included is on the water and is order from a menu and not something small. The orange juice was freshly squeezed and tasted amazing each day. Find the adorable coffee spot walking distance from this hotel and walk to the beach on the other...