赫爾舊城出租度假屋

「Booked the accommodation as normal, got sent through access codes for the main building door and the individual apartment door. Turned up at the apartment 5 minutes before check in and got an email saying the stay had been cancelled due to ‘maintenance issues’. Several other apartments from the same company still available to book on the website so this was clearly lies, why list a property that isn’t for to stay in? If you want late disappointment and a frantic search for a new property to...

「Nice modern well appointed apartment 」

「SCAM!!! DO NOT STAY HERE!! Paid for my sons birthday weekend away (4y.o) drove 2.5 hours to get here and the host didnt send us entry code to the apartment so couldnt get in. Expedia confirmed all booking, tried to contact the host but blocking my calle. Texts delivered and left voicemails asking to call us but had no reply. Took our money and put a case with expedia and they refused to refund ao had to contact fraud department with my bank and pay for a hotel late at night instead!! Ruined...

「Dirty. Down a dirty alley. Smells of smoke and bad toilets. Well that was even unflushed!!. Sticky surfaces, worn down furnishings and bathroom, lack of tlc and maintenance. 」

「For my purposes of visiting an unwell relative, it was perfect. However, if you don’t know the area it appears a bit run down. The appartments themselves have good security with cctv. I booked through travel site and found communication was not easy. I have a feeling the owners are new to letting their appartments so hopefully teething issues. The cleanliness was ok but I again suspect that it was a rush job to prepare for our stay. The apartment location is central and a short walk to the train...

「I got the impression that this property was only very recently set up for guests. The benefit is that everything is brand new and clean. However, there were a few teething issues which were resolved satisfactorily, and the property manager was in constant communication throughout. There is adequate parking too. I would use again next time I'm in the area. 」