Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Staying at The Ritz-Carlton Waikiki was an experience I just have to share. Honestly, it was the customer service that blew me away – it's like they've set a whole new standard. Imagine rating them 100 out of 10; that's how good they were. When our bidet had an issue, they had it replaced in less than 30 minutes. Needed a remote? Boom, delivered in 30 minutes as well. The valet parking wasn't just convenient, it was lightning fast. But, let me tell you, the real MVPs of our stay were the staff....
Staying at The Ritz-Carlton Waikiki was an experience I just have to share. Honestly, it was the customer service that blew me away – it's like they've set a whole new standard. Imagine rating them 100 out of 10; that's how good they were. When our bidet had an issue, they had it replaced in less than 30 minutes. Needed a remote? Boom, delivered in 30 minutes as well. The valet parking wasn't just convenient, it was lightning fast. But, let me tell you, the real MVPs of our stay were the staff....
They treated us like royalty. Private, beautiful, wish we could have stayed longer. The way the resort is set up its as though the beach is private, even though all public beaches in Hawaii are public. All of the staff knew my name, even those I hadn't talked to. All of the staff was great. The manager of Hoku's was the best.
They treated us like royalty. Private, beautiful, wish we could have stayed longer. The way the resort is set up its as though the beach is private, even though all public beaches in Hawaii are public. All of the staff knew my name, even those I hadn't talked to. All of the staff was great. The manager of Hoku's was the best.
I like that this property is so close to the beach and shopping area. The gym and laundry facilities located on the same floor was convenient. I was able to work out while waiting for the laundry to be done. The manager’s reception with live music and the breakfast with miso soup daily sweet fresh pineapple were really enjoyable. The staff were very friendly and helpful. The pool was nice and clean. The bed was so comfortable. We will definitely stay here again.
Tip: Hilton Honors membership...
I like that this property is so close to the beach and shopping area. The gym and laundry facilities located on the same floor was convenient. I was able to work out while waiting for the laundry to be done. The manager’s reception with live music and the breakfast with miso soup daily sweet fresh pineapple were really enjoyable. The staff were very friendly and helpful. The pool was nice and clean. The bed was so comfortable. We will definitely stay here again.
Tip: Hilton Honors membership...
We went to this hotel because another couple was sharing a room, and that is the only hotel with two king-size beds. There was a lovely gift basket in the room with flip-flops, two water bottles, some snacks and some sanitizing wipes. The restaurant at the hotel was amazing! The staff was so friendly, the food was beyond delicious. The pool area was phenomenal, with comfortable seats. I can’t say enough good about this hotel! We came in two days early before a cruise, and it felt like a whole...
We went to this hotel because another couple was sharing a room, and that is the only hotel with two king-size beds. There was a lovely gift basket in the room with flip-flops, two water bottles, some snacks and some sanitizing wipes. The restaurant at the hotel was amazing! The staff was so friendly, the food was beyond delicious. The pool area was phenomenal, with comfortable seats. I can’t say enough good about this hotel! We came in two days early before a cruise, and it felt like a whole...
Linda
Reviewed September 25, 2022Reviewed September 25, 2022
The beds we comfortable, the staff was friendly and helpful. I didn't like that the bathroom had barely any counter space for my stuff and the only plug was on the far side of the toilet. Had to place my toothbrush on the toilet tank and hair dryer cord barely reached the mirror to see what your doing.
The beds we comfortable, the staff was friendly and helpful. I didn't like that the bathroom had barely any counter space for my stuff and the only plug was on the far side of the toilet. Had to place my toothbrush on the toilet tank and hair dryer cord barely reached the mirror to see what your doing.
Great stay. Easy walk to the main strip of Waikiki. Parking is steal being free and only a short two blocks away. Staff is very nice, beds comfortable. Rooms clean. My 6 yo enjoyed the pool. I would stay here again anytime.
Great stay. Easy walk to the main strip of Waikiki. Parking is steal being free and only a short two blocks away. Staff is very nice, beds comfortable. Rooms clean. My 6 yo enjoyed the pool. I would stay here again anytime.
Daniel
Reviewed December 12, 2023Reviewed December 12, 2023
We really enjoyed the security, you can’t use the elevator if you don’t scan your card first. We also stayed in a club room, and we ate breakfast everyday. The breakfast is pretty simple but it’s great if you don’t want to go over a budget. The club area also has happy hour everyday which we took advantage of since all drink were included! Duke's and Hula Grill are located here and are similar restaurants. They have stores located on the lower level and everything is walkable from the hotel...
We really enjoyed the security, you can’t use the elevator if you don’t scan your card first. We also stayed in a club room, and we ate breakfast everyday. The breakfast is pretty simple but it’s great if you don’t want to go over a budget. The club area also has happy hour everyday which we took advantage of since all drink were included! Duke's and Hula Grill are located here and are similar restaurants. They have stores located on the lower level and everything is walkable from the hotel...
Lucia
Reviewed December 15, 2024Reviewed December 15, 2024
Staff was great. Definitely pay the $40 for nightly parking on Sunday and Thursday nights so you don’t get towed on Ala Wai Blvd. Great room location was walkable. We payed a little more to have the executive suite and it was well worth it. We will definitely be back.
Staff was great. Definitely pay the $40 for nightly parking on Sunday and Thursday nights so you don’t get towed on Ala Wai Blvd. Great room location was walkable. We payed a little more to have the executive suite and it was well worth it. We will definitely be back.
Jennifer
Reviewed November 18, 2025Reviewed November 18, 2025
Wonderful little hidden gem of a hotel. Great place if you want to be slightly off the Main Street in Waikiki, but still a very close walk to everything in town including the beaches. The pool area is very nice. Staff were so friendly and welcoming from start to finish. I will definitely be back!
Wonderful little hidden gem of a hotel. Great place if you want to be slightly off the Main Street in Waikiki, but still a very close walk to everything in town including the beaches. The pool area is very nice. Staff were so friendly and welcoming from start to finish. I will definitely be back!
I loved the staff and environment, I always go for a boutique style hotel to support the small businesses and I thought it was amazing. And a really good price also. To whoever is in these reviews saying they wanted it to be more resort like and BS like that should have booked at a resort if they wanted all the perks. I would just say everyone should stay here when going to Oahu because the staff where so excellent.
I loved the staff and environment, I always go for a boutique style hotel to support the small businesses and I thought it was amazing. And a really good price also. To whoever is in these reviews saying they wanted it to be more resort like and BS like that should have booked at a resort if they wanted all the perks. I would just say everyone should stay here when going to Oahu because the staff where so excellent.
Have stayed here often over the years but not recently until this stay, the upgrades to rooms and AC are outstanding and the whole place has been upgraded.
For those coming from afar there are THREE ABC stores a phenom in Hawaii, within a few hundred yards of the Hotel meaning you could come with nothing and up to 11pm we well equipped for your stay. There is now a Coffee shop in the restaurant which produces fairly fast but food orders come from the restaurant two floors above and is...
Have stayed here often over the years but not recently until this stay, the upgrades to rooms and AC are outstanding and the whole place has been upgraded.
For those coming from afar there are THREE ABC stores a phenom in Hawaii, within a few hundred yards of the Hotel meaning you could come with nothing and up to 11pm we well equipped for your stay. There is now a Coffee shop in the restaurant which produces fairly fast but food orders come from the restaurant two floors above and is...
Douglass B
Reviewed January 26, 2025Reviewed January 26, 2025
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