霍姆伍德 (BHM) 附近飯店 | 熱門住宿限時優惠 起

「There are not enough people at front desk. During checking, we had to w additional got for 10 min to see the person at front desk, no one there. The one person there t asking card if some other maintenance problem at facility. When we needed towels, front desk person asked us to come down to front desk and pickup towels.」

「我喜欢h」

「Nothing. Very dirty」

「Alot of carpet stains in hallways, towels are very small.」

「Clean them rooms thoroughly, change them sheets, mattress & don’t give nobody no room with bed bugs!!!!」

「Rooms are not cleaned and I killed two big cockroaches」

「非常好，很好，下次再会光顾，....................................」

「Renovations were taking place at the time of my stay. This should have been noted on the web. Staff was very friendly and professional. Breakfast was in a bag due to lobby being remolded. Will stay again, after renovations have been completed.」

「1st room sink handle came off in my hand, floor & bathroom soiled. Switched to 2nd room, floor soiled worse, bathtub had thick ring of semi hardened bioscum, had no towels, etc. Third room cleaned and equipped, but had unattached lower wall trim laying on the floor unrepaired. Day main Manager MUCH more responsive than evening staff.」

「There were short and long hairs in the microwave and on the bed; furthermore, it was obvious that the surfaces—especially in the kitchen—hadn't even been wiped down (perhaps they use the same cloth to clean the bathroom, the kitchen, and all other surfaces, which would explain the hair). When I went to the front desk to speak with the person in charge, they did absolutely nothing; I even asked for cleaning supplies so I could do the cleaning they had neglected, but they simply did nothing.」