WaterMark Place 商場購物中心 (BHM) 附近飯店 | 熱門住宿限時優惠 NT$2,082 起

「Was good 」

「Nice clean room and the staff provided excellent customer service.」

「The room that was reserved had a toilet that did not work at all and with a late arrival, this was really lousy.. The room that we reserved was deluxe. There was nothing deluxe about that room. We were given another room that had filthy rugs which were not properly vacuumed, and bits of food were scattered throughout and left from former occupants. The faucet for the sink was disgusting with mold and grime. The grounds around the facility were not cleaned from dog feces and had broken glass on...

「!」

「I was disappointed to find the room smelled terrible, the bed was not properly made, the carpet was dirty and the water sprinkler appeared to be hanging by a thread. When I tried to contact the owner about the issues and my early checkout, which was necessitated by the room's condition, they evaded my calls and directed me through a third party, refusing to refund my money. The check-in and checkout process was also slow due to the staff being busy, likely because they were understaffed.」

「Yes」

「The front desk staff was nice but the room was not clean. There were stains and burn holes on the sheets and hair throughout the bathroom.」

「Nice」

「Once I opened the door, a bad smell disappointed me. The floor was so dirty that my son’s feet got black. Spider netting was at the back of curtains and other area. Cleanliness should be way better!」

「Pool not open during 80 degree weather」

「Very good service. We will come back.」

「Very clean. Close to Hoover met. Plenty of walkable restaurants」

「I had a wonderful stay at the Residence Inn by Marriott Birmingham/Hoover. The hotel was clean, comfortable, and welcoming, and the staff provided excellent customer service throughout my visit. I appreciated the spacious accommodations and convenient location. It was a relaxing and enjoyable experience, and I would gladly stay here again when visiting the area. Highly recommend for both business and leisure travelers!」

「Amani at the desk was excellent: kind and courteous. Made us feel welcome.」