Room type not specified Guest room with open-air bath, Smoking | View from room
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Reviews of Tsuruya Kisshotei

3 out of 5
Tsuruya Kisshotei
1125-4 Naramoto, Kamo-gun, Higashiizu, Sizuoka

Reviews

9.4

Exceptional

Rating 10 - Excellent. 74 out of 109 reviews" "
Rating 8 - Good. 30 out of 109 reviews" "
Rating 6 - Okay. 4 out of 109 reviews" "
Rating 4 - Poor. 1 out of 109 reviews" "
Rating 2 - Terrible. 0 out of 109 reviews" "

9.0/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

I-Chen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is remarkable and excellent. We have a room with private onsen and the room can view the ocean from window. It includes one dinner and one breakfast and the food is awesome and fresh. We will recommend this place.
Stayed 1 night in Jul 2023

10/10 Excellent

shawn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very great place to stay! Very nice view from the room window, love the food they offer, very enjoyed

10/10 Excellent

Shasha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Very thoughtful throughout our stay shown through all the little things and additions that the hotel offered. Highly recommend the room wirh private onsen overlooking the ocean!! Meals are delicious and the staff at the restaurant deserves special praise for their warm service. Only thing is dinner time was a bit too late for our usual schedule. But the staffs made the whole experience beautiful. Most likely will come back next year :)
Stayed 2 nights in Mar 2023

10/10 Excellent

seiko

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We truly enjoyed our stay at Tsuruya Kisshotei. Our main interests were onsen (hot spring) and dinner; they were both wonderful, actually much better than we expected. The hotel is located in a quiet seaside community slightly tucked away from the main road. We could see and hear the ocean from our spacious room! The building is not new but maintained very well and clean. All the staff were so polite and helpful. We would highly recommend this place.

8/10 Good

Kif

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended
Relaxing. Staffs are best in service. The room is huge and face the sea with sun rise every morning. There is private onsen room for foreigners who are not comfortable to use the public bath. The meal provided are very good, which the chef takes pride and effort to prepare. My friend is a vegetarian and they take great efforts to come up with new menu in every meal despite using limited ingredients. The presentation of the course is amazing. So book the room with meal. Highly recommended. The staffs also keep track of our needs. We were out and needed to catch the shuttle van from IZU-ATAGAWA stn, and the staff ensure we catch the shuttle van back as there is no walking access from stn to hotel. I will suggest to take the ordoriko superview exp or the black train which offer scenic view during the ride from Atami, ITO or Tokyo. JR pass covers till Atami and local train needed. Credit vouchers are given to guests for their games room. You can also redeem softserve or cotton candy. Also, a small glass of complimentary beer between 4pm to 6pm. Decor and design are old but traditional. The view, service and meal supercede everything.
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveler

Stayed 1 night in Oct 2019

10/10 Excellent

SD

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, very helpful staff. We felt welcome and wanting to come back again. I loved the authentic atmosphere of a Japanese ryokan, delicious food and variety of baths.
Stayed 1 night in May 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

8/10 Good

Yuta, Fujisawa

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
家族風呂（ジャグジー）のお湯の出が非常に悪かった。
Stayed 1 night in Apr 2024

8/10 Good

uno

スタッフのかた、ご丁寧な対応でした。 料理も美味しかったです
Stayed 1 night in Apr 2024

8/10 Good

Yoko

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
バスタオルがお風呂に備え付けされているのが良かったです
Stayed 1 night in Mar 2024

10/10 Excellent

??

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Chia Ming

Traveled with family
下出還會入住有露天風呂設備的房間。
Stayed 2 nights in Feb 2024

10/10 Excellent

Ayumi

Stayed 1 night in Jan 2024

10/10 Excellent

MASARU

Stayed 3 nights in Jan 2024

10/10 Excellent

keiko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

??

Liked: Cleanliness, staff & service, property conditions & facilities
食事もスタッフの対応もとても良かったです
Stayed 1 night in Dec 2023

10/10 Excellent

kishita

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
つるやさんには今回4回目で初めて金曜日土曜日と連泊させて頂きました…連泊特典が色々あってビックリしました。冷蔵庫に水とお茶モルツビールまでサービスでした…翌日もまたビールとか補充されてました。後ランチボックスまで土曜とチェックアウトした日にもランチボックス頂きました…母と弟と3人でしたが大変気に入ってます…また母は吉祥スパにも行きましたが大変素晴らしいサービスを受けてきたと言ってます…また次回熱川行くならつるや吉祥亭に泊まりたいです…ランチボックス持って追いかけてきてくださったフロントスタッフさんありがとうございました。
Stayed 2 nights in Nov 2023

10/10 Excellent

Wai

Liked: Cleanliness, staff & service, property conditions & facilities
Good service
Stayed 1 night in Oct 2023

10/10 Excellent

Wai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service
Stayed 1 night in Oct 2023

10/10 Excellent

JUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

Angela

Liked: Cleanliness, staff & service
Environment and hot spring is beautiful and execellent, staff is nice and helpful. Just there is nothing around the hotel for site seeing or visit. But overall it was a very good experience
Stayed 1 night in Sep 2023

8/10 Good

???

Liked: Cleanliness, staff & service, property conditions & facilities
建物は古いですが、きちんと掃除されています。宿の人はみな親切で心地よく過ごすことができました。またサービスも良いです。
Stayed 1 night in Aug 2023

10/10 Excellent

Xiapu

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

???

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
エレベーターが無い点以外悪いところは何もなくて素晴らしかった。おもてなしは最高で大満足でした。また行きたいです。
Stayed 1 night in Aug 2023

10/10 Excellent

Tomoko

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

YUKIHITO

Stayed 1 night in Jun 2023

10/10 Excellent

ushio

Stayed 1 night in May 2023

8/10 Good

kazuaki

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
海辺の素敵な旅館でした。お風呂がとにかく熱くて、びっくりしました
Stayed 2 nights in Apr 2023

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 2 nights in Mar 2023

10/10 Excellent

HOI MAN

Stayed 2 nights in Mar 2023

10/10 Excellent

HOI MAN

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ONE OF THE BEST ONSEN HOTEL I HAVE EVER STAYED IN!
Stayed 2 nights in Mar 2023

8/10 Good

Pui Wah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
如果食物上豐富一點會好啲
Stayed 1 night in Feb 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
露天風呂付きの部屋
部屋の露天風呂から挑む、蒼い海、宵の漆黒と波の音、そして真っ赤な日ノ出、最高です。堪能しました。お値段通りでサービスも全て良く、お夕飯がもう少し贅沢であれば、百点満点だったのですが。鮑の踊り焼を期待していただけに。少し残念でした。
Stayed 1 night in Feb 2023

10/10 Excellent

Jihong

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフの方々の対応が良かった。
Stayed 1 night in Jan 2023

10/10 Excellent

YUKO

Stayed 1 night in Dec 2022

10/10 Excellent

Kin Shing

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
性價比高
Stayed 1 night in Dec 2022

6/10 Okay

HISANORI

Stayed 1 night in Dec 2022

10/10 Excellent

Kwong chi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love the charm of this hotel
Everything was great at this hotel.. amazing staff that is friendly and makes customers feel welcome.
Stayed 2 nights in Oct 2022

10/10 Excellent

SATO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

10/10 Excellent

HANA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

10/10 Excellent

Abe

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2022

8/10 Good

Nahoko

Stayed 1 night in Jul 2022

10/10 Excellent

Keita

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
海目の前で良い旅館です
いかにもの立地の旅館でとても良かった。接客も大変良く気持ちの良い対応でした。部屋は離れでしたが広く風情があります。駐車場は敷地内ですが、車を詰め込む感じでちょっと窮屈でしたが、ところてんや白玉の無料サービスも良かったです。
Stayed 1 night in May 2022

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
今回の部屋は一階で、水圧が弱くて残念でした。浴場も同じく水圧が弱かった。
早起きして、日の出を見ました。
Stayed 1 night in Apr 2022

8/10 Good

Eriko

Liked: Cleanliness, staff & service, property conditions & facilities
朝食の場所が既に決まっているにも関わらず、誘導待ちの行列ができており、スタッフの対応の遅さを感じたのが残念でした。また、朝ごはんのご飯や味噌汁は、少な目の一杯ずつホールスタッフの方が運んでくれたが、ごはんや味噌汁こそ、バイキング形式とした方がよいのに、と思いました。
Stayed 1 night in Apr 2022

10/10 Excellent

SHO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022