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"The staff was so amazing! I felt like home. That's why 5 stars. The Gym is very well equipped but needs to be maintained more often, the Smith machine was rusty. The spa was good, but sauna wasn't hot. I had to ask every time to adjust the temperature. Room was good, but a dresser or a closet would be nice. They cleaned the room every day. Again, very attentive staff! I enjoyed my stay despite minor issues. "

"Nice Hotel perfect area to walk around"

"A very positive stay with warm, attentive service throughout. Special thanks to Chef Mehmet Efir for making the experience feel personal and for being so accommodating — it made a real difference. I would gladly stay here again."

"The room was in excellent condition, and the cleaners were helpful and kind. I would like to give a special thank you to both Serkan and Julide for their amazing customer service, hospitality, and kindness. They are the heart of the Richmond Hotel in Istanbul and were able to deal with every situation professionally. Thank you again, Serkan and Julide. Kind regards, Hanad Ali.”"

"Thank you Marmara Pera, whenever we travel to Istanbul, we stay in this beautiful hotel. Thank you for such a great customer service, and helping us with the refund. Because of this act of kindness, we will stay loyal and always return to this hotel in the future❤️ Great location, great breakfast, great customer service. Thanks again!"

"This hotel is our favorite and always perfect. Thank you"

"The check in was easy, the hotel was well located. Staff very friendly, and the rooms clean and spacious, cleaner came daily. Facilities were very good. "

"Everything was super perfect "

"I arrived at the hotel early, around 8:00 a.m., after an overnight flight. The front desk staff kindly allowed me to check in early so I could rest, without any extra charge, which I truly appreciated. The staff’s hospitality was excellent throughout my stay. The hotel facilities were clean, well maintained, and had everything I needed."