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Reviews of Viet Village Hotel & Travel

3 out of 5
Viet Village Hotel & Travel
1B Duong gom Thai Phu Village, Vo Nguyen Giap Str, Noibai Airport, Hanoi

Reviews

7.6

Good

Rating 10 - Excellent. 7 out of 13 reviews" "
Rating 8 - Good. 2 out of 13 reviews" "
Rating 6 - Okay. 0 out of 13 reviews" "
Rating 4 - Poor. 2 out of 13 reviews" "
Rating 2 - Terrible. 2 out of 13 reviews" "

7.0/10

Cleanliness

8.0/10

Staff & service

6.0/10

Amenities

7.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

4/10 Poor

Anne, The Villages

Traveled with group, Traveled with family
Disliked: Cleanliness, staff & service, amenities
It was their new year celebration and everything was closed. When we arrived there was no one at the desk. Finally found someone to check us in at a house next door. He did honor his promise to have a driver to take us to the airport. Not a good location for anything other than a quick stay over for an early departure.
Stayed 1 night in Feb 2024

4/10 Poor

Desire

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Not fancy hotel, just for one night before flight next day
Stayed 1 night in Mar 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Needed for 8 hrs because of mismatched flights. Basic room near the airport. Was fine for what I needed.
Stayed 1 night in Jan 2024
Response from Viet Village Hotel. on 2024/1/30
Thanks you very much my friends and see you next time.

8/10 Good

Norio

Stayed 1 night in Dec 2023
Response from Viet Village Hotel & Travel on 2024/1/2
Thanks you somuch my friends.

10/10 Excellent

Carri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location is perfect, the room is pretty big, and the staff is really helpful. Jim helped us organising our trips a lot!
Stayed 1 night in Dec 2023
Response from Viet Village Hotel & Travel on 2023/12/23
Thanks a ton! You’re the best for thinking of me.

8/10 Good

Machiko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
国内線乗り継ぎのために1泊しました。家族経営の小さなホテルです。親切に応対していただきました。建物が古く、それなりの使いにくさはありますが、リネン類は清潔ですし、シャワーは熱いお湯が出るので、問題なく過ごせました。朝４時半に近所で数羽の鶏が鳴き始めて目が覚めました（笑）。神経質な方は耳栓をどうぞ。 朝食はバフェットではなく、ベトナム風か洋風（卵料理、トースト、飲み物、果物）か選んでオーダーするシステムでした。
Stayed 1 night in Feb 2024
Response from Viet Village Hotel & Travel on 2024/2/24
Thanks you very much my friends.

10/10 Excellent

KOZO

Liked: Staff & service
Stayed 1 night in Jan 2024
Response from Mr Henry on 2024/1/10
thanks you

2/10 Terrible

Touki

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

YASUO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
レセプションスタッフ、オーナー？がとても親切、フレンドリーで良かった。
Stayed 1 night in Aug 2023
Response from Mr Henry and Family on 2023/8/21
貴重なご意見をいただきまして重ねて御礼申し上げます。今後ともよろしくお願いいたします。

2/10 Terrible

IL SOON

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
사진하고 너무나틀리고 시설물이 너무나 없고 지전부함
Stayed 1 night in Apr 2023
Response from Viet Village Hotel & Travel on 2023/4/28
Dear IL SOON,First of all, We would like to thank you for choosing Viet Village Hotel & Travel for your recent stay in Hanoi, as well as for taking the time to review us.We are pleased to know that our location was convenient for you and the service given reached your expectations. However, we are very sorry to hear that our room did not meet your expectations. Your comment has been shared with our Management team to fix the issue and to avoid similar situation to happen in the future.Once again, our apologies for the inconvenience caused and we hope to see you back in our hotel soon.Best regards,Mr Henry

10/10 Excellent

TAKASHI

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
翌日早朝便で帰国するため利用しました。 家族経営でとても感じが良かったです。 朝も空港まで無料で送ってくれました。 また機会があれば利用したいです。
Stayed 1 night in Mar 2023
Response from Viet Village Hotel & Travel on 2023/3/29
Dear TAKASHI,Thank you so much for staying with us and taking your time to share your experiences with Expedia community. We're so glad to hear that our services and facilities met your expectations. It'll be a huge motivation for us to keep moving forward. We're always welcome you back to our Viet Village Hotel & Travel in the future.Enjoy your next trips ahead!Sincerely yours,Mr Henry & Family