Is Hanoi Passion Suite Hotel pet-friendly?

No, pets are not allowed at this property.

Does Hanoi Passion Suite Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of VND 414000 per vehicle applies.

Where is Hanoi Passion Suite Hotel located?

Located in Old Quarter, this hotel is within a 5-minute walk of Quan Chuong Gate, Dong Xuan Market, and Ta Hien Street. Bach Ma Temple and Ancient House are also within 10 minutes. Hanoi Railway Station is 28 minutes by foot.

Hanoi Passion Suite Hotel Reviews, Deals & Photos 2025

2/10 Terrible

DOYOUNG

2022/4/17

Stayed 1 night in Apr 2022

10/10 Excellent

Siddharth

2020/1/9

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

In our trip to Vietnam, Taiwan, HK this was the best hotel even though it was the cheapest. We got large rooms with two double beds, intricately made for us. However what was exceptional was the service. The room was 5 floors up and there was no elevator (not the best) but the receptionist made up for it by carrying our heavy luggage up the stairs. When we were checking out too, we called front desk. Le climbed 5 set of stairs immediately to grab the heavy items from us. Apart from this, all our needs were taken care of. We were picked up from the hotel with a guy carrying placard with my name. We were picked up from the hotel by taxi for the airport. We were able to give all our dirty clothes for laundry to the front-desk and receive it next morning. We were picked outside our hotel for Halong Bay tour due to it's convinient location in Old Quarter. The front-desk staff was very thorough at booking these. The front desk guy (Le) also gave us a map explaining where to look for shopping in the night. Hanoi Weekend Night Market is a 5-minute walk away from the hotel. French Quarter is 15-minute walk. Once we had a problem with hot water. We called front-desk, Le came immediately up 5 flight of stairs and instructed us on how to use the water heating system. We made sure to tip Le in the end for his help. In summary, huge spacious room in an excellent location with unparalleled service for dirt-cheap price (18$).

Stayed 2 nights in Dec 2019

8/10 Good

Peter

2019/10/12

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay

Nice place. Just 2 minor things they could pick up .on But overall liked it there Mia the owner nice woman friendly and helpful

Stayed 3 nights in Oct 2019

8/10 Good

macario

2019/9/12

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay was okay but the location was not good

Our stay at Hanoi passion suite was okay except its location was not good

Stayed 1 night in Sep 2019

8/10 Good

Alex

2019/9/11

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Sep 2019

8/10 Good

Verified traveler

2019/8/27

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

写真と印象が違いました。スタッフはとても親切でした

Stayed 1 night in Aug 2019

8/10 Good

Verified traveler

2019/8/17

Liked: Staff & service, amenities

When we moved the bed to look for something you could see it hadn't been properly cleaned in a while. The hotel were understanding and so were expedia. The staff are excellent and always on hand to help. Would recommend using a launderette away from the hotel as significantly cheaper.

Stayed 6 nights in Aug 2019

10/10 Excellent

Verified traveler

2019/7/6

Liked: Cleanliness, staff & service, amenities

スタッフさん全員感じがよく、とても満足です。

Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveler

2019/5/10

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff was very friendly and great customer service. Ms. Mien, the manager was great. Next time I travel to Hanoi I am going to stay on this hotel, I recommend it. Thank you.

Stayed 3 nights in May 2019

8/10 Good

Fee-Nina

2019/5/8

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gerne wieder

Super gelegenes Hotel direkt an der Altstadt von Hanoi (und die ist sooooo toll). Super freundliches Personal, das tolle Tipps geben konnte. Wir haben ein Upgrade auf ein größeres Zimmer mit Balkon bekommen. Das Zimmer war riesig. Das Frühstück wird à la carte bestellt und frisch zubereitet und es war für jeden Geschmack etwas dabei. Ich würde dieses Hotel immer wieder buchen.

Stayed 2 nights in Apr 2019

10/10 Excellent

Alain

2019/4/28

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Everything you need is there.

Nothing missing. The rooms are large (I stayed in two during my two recent stays), very clean, well modernly equiped. Extremly nice staff, very friendly and respectful at the same time (helpful too), fluent in English. The hotel is ideally located a few steps from the gate to the old town and walking distance from the Long Biên bus station where bus #86 stops, direct from the airport (great advantage). Good choice and quality of different types of breakfast, cooked for you on order. I will definitely be staying there if I go back to Hanoi.

Stayed 1 night in Apr 2019

8/10 Good

Verified traveler

2019/4/18

Liked: Staff & service

롱비엔역 근처 86번버스타고내리면5분거리 맥주거리 5분 대로변이라 시끄러운 귀마개 필요 식사 간단히 주는데 맛있음 근처 쌀국수집 맛남

Stayed 3 nights in Apr 2019

8/10 Good

Ryan Patrick

2019/4/14

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Apr 2019

8/10 Good

Brian

2019/4/12

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Passion suite hotel

Hotel in good location for old quarter.

Stayed 3 nights in Apr 2019

8/10 Good

Hélène

2019/4/9

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Apr 2019

8/10 Good

Hélène

2019/4/5

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Apr 2019

2/10 Terrible

Verified traveler

2019/3/29

Ich kann diese Unterkunft nicht bewerten, weil wir zwar zwei Nächte gebucht hatten, aber da unser Flug einen Tag Verspätung hatte, nahm die Unterkunft dies zum Anlass, die Übernachtungen zu streichen und unser Zimmer zu vergeben. Dies hatte zur Auswirkung, dass wir am verspäteten Ankunftstag kein Hotel mehr zur Verfügung hatten. Wir fuhren trotzdem dorthin und wenigstens half uns der Rezeptionist, ein anderes Zimmer zu finden ( zu einem höheren Preis ). International ist dieses Verhalten nicht zu akzeptieren.

Stayed 2 nights in Feb 2019

10/10 Excellent

Phong

2019/3/26

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Mar 2019

8/10 Good

Verified traveler

2019/3/26

Liked: Staff & service, amenities, property conditions & facilities

Für das Geld eine super Unterkunft Personal sehr freundlich und hilfsbereit

Stayed 2 nights in Mar 2019

10/10 Excellent

Norman

2019/3/23

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The staff is outstanding. They were so very helpful. This is a small hotel with rooms on four floors without an elevator. So be prepared to go up and down steps. The location was perfect for my needs in the old quarter of Hanoi.

Stayed 5 nights in Mar 2019

10/10 Excellent

Norman

2019/3/17

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Outstanding staff

The passion suite hotel has all the essentials for a traveler. No extra frills. My room was comfortable. I did not have a room with a window. But that was fine for my needs. There are four floors and no elevator. But the staff is very helpful in getting your luggage to your room The staff is outstanding. They are very very friendly and very very helpful. They speak and understand English well. The location is in the old quarter. This is very convenient for wandering in the main market and in the night market and in the lake area. It is very convenient to the bus facilities and, I believe, the train. This location was perfect for my interests and my needs. Breakfast is included. The staff is the best.

Stayed 3 nights in Mar 2019

8/10 Good

yoshiko

2019/3/4

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

買い物に便利な、居心地の良いホテルです。

とてもアットホーム的なホテルです。朝食がオーダー式なので、楽しみです。大きな市場にも、ナイトマーケットも近くて便利です。ただ、シャワー式のハンドウオシュレットがものすごく強力な勢いで、とても使えませんでした。難点は、それくらいです。

Stayed 3 nights in Feb 2019

8/10 Good

T.K

2019/2/26

Liked: Cleanliness, staff & service

全てのスタッフが親切で素晴らしい。受付を仕切る女性は英語と地元情報に優れている。私の拙い英語にも快く対応してくれた。シャワーの温水が途中で止まって冷たい。シャンプーとボディソープは最低限のものなので持ち込んだ方が良いかも。無料の水は補充が無いので買い足したほうがいい。観光がしやすい立地です。大きな車道に面しているので夜はうるさいが、ベトナムらしくて良い。金額には十分見合ったホテルでお薦めです。

Stayed 3 nights in Feb 2019

8/10 Good

JIEUN

2019/2/1

Liked: Staff & service, room comfort

재방문할듯

아침을 직접 만들어준다 깔끔하고 맛있다 직원들이 친절하다 다만 큰길에 위채해서 차 소리가 심하다 잠귀가 어둡다면 추천 베란다가 있지만 창문도 안열었다

Stayed 3 nights in Jan 2019

10/10 Excellent

Mike

2019/1/16

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Staff and rooms are very clean. Only slight negative would be there is no escalator, you would have to walk up the stairs. Overall an Excellent hotel to stay at.

Stayed 2 nights in Dec 2018

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