Masutomi Ryokan

Photo gallery for Masutomi Ryokan

Primary image
In-room safe, desk, laptop workspace, free WiFi
In-room safe, desk, laptop workspace, free WiFi
In-room safe, desk, laptop workspace, free WiFi

Overview of Masutomi Ryokan

Masutomi Ryokan

2.5 star property

5.0/5 Exceptional

Guests rated this property 5.0/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Air conditioning
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
656 Yumoto, Ashigarashimo, Hakone, Kanagawa, 250-0311

Explore the area

  • Popular LocationKey Hiraga Museum1 min walk
  • Popular LocationSounji Temple7 min walk
  • Popular LocationIshigakiyama Ichiya Castle Site12 min drive
  • AirportAtsugi Air Base (NJA)55 min drive

Choose dates to view prices

About this area


Located on a river, Masutomi Ryokan is in Yumoto, a neighborhood in Hakone. Odawara Castle and Hakone Shrine are notable landmarks, and some of the area's popular attractions include Hakone Kowakien Yunessun and Mishima Sky Walk. Kanagawa Prefectural Museum of Natural History and Odawara Kokian are also worth visiting.

What's nearby

  • Key Hiraga Museum - 1 min walk
  • Sounji Temple - 7 min walk
  • Odawara Fishing Port - 9 min drive
  • Ishigakiyama Ichiya Castle Site - 12 min drive
  • Hiryu Falls - 14 min drive

Getting around

  • Hakone Yumoto Station - 6 min walk
  • Kowakidani Station - 10 min drive

About this property

Masutomi Ryokan

Riverfront Hakone ryokan in Yumoto with free parking
A front-desk safe, free self parking, and free WiFi in public areas are available at this smoke-free ryokan. Housekeeping is available on request.
Masutomi Ryokan offers 9 accommodations with safes and hair dryers. Flat-screen televisions come with satellite channels.

Bathrooms include complimentary toiletries and toothbrushes and toothpaste. This Hakone ryokan provides complimentary wireless Internet access. Housekeeping is provided on request.

The recreational activities listed below are available either on site or nearby; fees may apply.
Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen).


English, Japanese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities


  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Full breakfast available for a fee daily 8:00 AM–9:00 AM: JPY 2200 per person

Things to do

  • Hot springs

Family friendly

  • Refrigerator


  • Front-desk safe
  • No elevators

Guest services

  • Front desk (limited hours)
  • Housekeeping (on request)
  • Luggage storage


  • Indoor mineral hot springs (onsen)
  • Outdoor mineral hot springs (onsen)


  • Smoke-free property

Room amenities


  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)


  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste


  • Flat-screen TV
  • Satellite channels

Food and drink

  • Kaiseki meal
  • Refrigerator


  • Desk
  • Laptop-friendly workspace
  • Safe
  • Tatami (woven mat floors)

Similar properties

See similar properties



Check-in from 3 PM - 8 PM
Late check-in subject to availability
Minimum check-in age - 18


Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 7 AM - 8 PM
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
This property’s breakfast service is available only by reservation and must be requested in advance of arrival.

Access methods

Staffed front desk


No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 4 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information


You'll be asked to pay the following charges at the property:

  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: JPY 2200 per person (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 神奈川県指令小保第192-8

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
No pets and no service animals are allowed at this property

Property is also known as

Masutomi Ryokan Hakone
Masutomi Hakone
Masutomi Ryokan Ryokan
Masutomi Ryokan Hakone
Masutomi Ryokan Ryokan Hakone

Frequently asked questions

Overall score and ratings



Rating 5 - Excellent. 2 out of 2 reviews
5 - Excellent 100%
Rating 4 - Good. 0 out of 2 reviews
4 - Good 0%
Rating 3 - Okay. 0 out of 2 reviews
3 - Okay 0%
Rating 2 - Poor. 0 out of 2 reviews
2 - Poor 0%
Rating 1 - Terrible. 0 out of 2 reviews
1 - Terrible 0%




Staff & service




Property conditions & facilities

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gem of a Ryokan with nice onsen; great experience!
Spent a night here during winter in Hakone on a solo trip and had a beautiful time. The old innkeeper lady didn't speak any English but she was extremely nice and friendly and made my time here very enjoyable. I was able to get by with basic Japanese (and they had a good instruction sheet in English, so you'll be fine), or use Google Translate with the free WiFi! Perhaps because of this, I only saw Japanese tourists! Very atmospheric and nice Ryokan tucked away by a bridge just about 5 mins walk on a small uphill from Hakone Yumoto train station. I also had the in-house Kaiseki 4500Y dinner (2000Y also possible) and breakfast, and they were excellent! Rooms were basic but clean, traditional, and quiet, but at least mine had no attached bath (only bidet toilet). However, the baths are amazing - that's what you're in Hakone for, right? Four different pools to bathe in, rotating between men and women, so I highly recommend you try to check them all out. Water is kept at 42C and is from a natural onsen spring (as opposed to heated tap water), and feels great. if you only go to one, definitely go to the open-air pools on Level 1 (the other 2 are in the basement), especially the octagon gotenburo pool. It was nice in the winter air. Overall, slightly cheaper Ryokan that most around Hakone, and perhaps not the most scenic, but definitely very atmospheric and has nice onsens. Would definitely recommend!
Stayed 1 night in Jan 2020

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a great place! Staff was very friendly, and did their best through the language barrier. Room was large and clean, with a beautiful view of the town and the adjacent river. Futon came with lots of extra padding and blankets, very comfortable. The on-site onsen was a treat, steaming hot and very relaxing. Traditional breakfast was delicious. Located an easy 5 minute walk from Hakone-Yumoto Station, very convenient for seeing all of Hakone, although most attractions will require a bus trip from the station. Staying here was a highlight of my trip, I only wish I had stayed longer.
Stayed 1 night in Oct 2019