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Reviews

4.5 / 5Excellent
1,300 reviews

Amenities

  • Free WiFi
  • Air Conditioning
  • Restaurant
  • Breakfast Available

Map

What's nearby

  • Popular Location
    Yamashita Park
    2 min walk
  • Popular Location
    Yokohama Marine Tower
    3 min walk
  • Popular Location
    Kanagawa Kenmin Hall
    3 min walk
  • Airport
    Tokyo (HND-Haneda)
    15 min drive

Choose dates to view prices

Book online or call:

02 7743 8472
  • Single Room, Main Building

    Room Amenities

    • Sleeps 2
    • 1 Large Twin Bed
    More details
  • Main Building Grand Twin

    5/5 guest room rating

    Room Amenities

    • Park view
    • Sleeps 2
    • 2 Twin Beds
    More details
  • Main Building Grand Double

    4.9/5 guest room rating

    Room Amenities

    • Park view
    • Sleeps 2
    • 1 Queen Bed
    More details
  • Tower Regular Twin, Non Smoking

    4.7/5 guest room rating

    Room Amenities

    • City view
    • Sleeps 3
    • 2 Twin Beds
    More details
  • Tower Bay View Double, Non Smoking

    4.8/5 guest room rating

    Room Amenities

    • Bay view
    • Sleeps 3
    • 1 King Bed
    More details
  • Single Room, 1 Large Twin Bed, Smoking (Main Building)

    4.2/5 guest room rating

    Room Amenities

    • Sleeps 2
    • 1 Large Twin Bed
    More details
  • Tower Regular Twin, Smoking

    4.6/5 guest room rating

    Room Amenities

    • City view
    • Sleeps 6
    • 2 Twin Beds
    More details
  • Tower Bay View Double, Smoking

    Room Amenities

    • Bay view
    • Sleeps 3
    • 1 King Bed
    More details
  • Tower Bay View Twin, Smoking

    Room Amenities

    • Bay view
    • Sleeps 4
    • 2 Twin Beds
    More details
  • Tower Bay View Twin, Non Smoking

    4.9/5 guest room rating

    Room Amenities

    • Bay view
    • Sleeps 4
    • 2 Twin Beds
    More details
  • Tower High Floor Twin, Non Smoking

    4.9/5 guest room rating

    Room Amenities

    • City view
    • Sleeps 6
    • 2 Twin Beds
    More details
  • Tower High Floor Double, Non Smoking

    4.8/5 guest room rating

    Room Amenities

    • City view
    • Sleeps 2
    • 1 King Bed
    More details
  • Tower High Floor Suite Twin, Non Smoking

    Room Amenities

    • City view
    • Sleeps 4
    • 2 Twin Beds
    More details
  • Tower High Floor Suite Double, Non Smoking

    Room Amenities

    • City view
    • Sleeps 2
    • 1 King Bed
    More details
  • Grand Deluxe Twin, Non Smoking

    4.8/5 guest room rating

    Room Amenities

    • Park view
    • Sleeps 4
    • 2 Twin Beds
    More details
  • Grand Suite Twin, Non Smoking

    Room Amenities

    • Park view
    • Sleeps 4
    • 2 Twin Beds
    More details
  • Grand Suite Double, Non Smoking

    Room Amenities

    • Park view
    • Sleeps 2
    • 1 King Bed
    More details
  • Run of the House

    Room Amenities

    • Sleeps 2
    • 2 Twin Beds OR 1 Double Bed
    More details
  • [Late Check-in at 5PM] Tower Bay View Twin, Non Smoking

    Room Amenities

    • Bay view
    • Sleeps 4
    • 2 Twin Beds
    More details
  • [Late Check-in at 5PM] Tower High Floor, Premier Twin Room, Non Smoking

    Room Amenities

    • City view
    • Sleeps 4
    • 2 Twin Beds
    More details
  • [Late Check-in at 5PM] Standard Twin Room, Non Smoking, Tower

    Room Amenities

    • City view
    • Sleeps 4
    • 2 Twin Beds
    More details
  • [Late Check-in at 5PM] Tower Bay View Double, Non Smoking

    Room Amenities

    • Bay view
    • Sleeps 3
    • 1 King Bed
    More details
  • [Late Check-in at 8PM] Tower High Floor, Premier Twin Room, Non Smoking

    Room Amenities

    • City view
    • Sleeps 4
    • 2 Twin Beds
    More details
  • [Late Check-in at 8PM] Tower Bay View Double, Non Smoking

    Room Amenities

    • Bay view
    • Sleeps 3
    • 1 King Bed
    More details
  • [Late Check-in at 8PM] Tower Bay View Twin, Non Smoking

    Room Amenities

    • Bay view
    • Sleeps 4
    • 2 Twin Beds
    More details
  • Bayside Twin, Non Smoking

    Room Amenities

    • City view
    • Sleeps 6
    • 2 Large Twin Beds
    More details
  • Tower Side Twin, Non Smoking

    Room Amenities

    • City view
    • Sleeps 6
    • 2 Large Twin Beds
    More details
  • Bayfront Hollywood Twin, Non Smoking

    Room Amenities

    • Bay view
    • Sleeps 4
    • 2 Large Twin Beds
    More details
  • Bayfront Corner Double Room, 1 King Bed, Non Smoking

    Room Amenities

    • Bay view
    • Sleeps 4
    • 1 King Bed
    More details
  • Bayside Double Room

    Room Amenities

    • City view
    • Sleeps 4
    • 1 King Bed
    More details
  • Tower Side Double Room

    Room Amenities

    • City view
    • Sleeps 4
    • 1 King Bed
    More details
  • (Limited)Tower Regular Twin, Smoking

    Room Amenities

    • City view
    • Sleeps 6
    • 2 Twin Beds
    More details
  • (Limited) Tower Regular Twin, Non Smoking

    Room Amenities

    • City view
    • Sleeps 3
    • 2 Twin Beds
    More details
  • (Limited) Tower Side Twin, Non Smoking

    Room Amenities

    • City view
    • Sleeps 6
    • 2 Large Twin Beds
    More details
  • (Limited) Bayside Twin, Non Smoking

    Room Amenities

    • City view
    • Sleeps 6
    • 2 Large Twin Beds
    More details
  • (Limited) Bayside Double Room

    Room Amenities

    • City view
    • Sleeps 4
    • 1 King Bed
    More details
  • (Limited) Tower High Floor Double, Non Smoking

    Room Amenities

    • City view
    • Sleeps 2
    • 1 King Bed
    More details
  • (Limited) Tower High Floor Twin, Non Smoking

    Room Amenities

    • City view
    • Sleeps 6
    • 2 Twin Beds
    More details

About this area

Yokohama

Located on the waterfront, Hotel New Grand is in Yokohama's Chinatown neighborhood, an area with great shopping. The area's natural beauty can be seen at Tokyo Bay and Yamashita Park, while Yokohama Cosmo World and Hakkeijima Sea Paradise are popular area attractions. Check out an event or a game at Yokohama Stadium, and consider making time for Zoorasia Yokohama Zoological Gardens, a top attraction not to be missed.

Visit our Yokohama travel guide
Popular Location

What's nearby

  • Yamashita Park - 2 min walk
  • Yokohama Marine Tower - 3 min walk
  • Kanagawa Kenmin Hall - 3 min walk
  • Yokohama Stadium - 13 min walk
  • Red Brick Warehouse - 14 min walk

Getting around

  • Isezakichojamachi Station - 3 min drive
  • Motomachichukagai station - 4 min walk
  • Tokyo (HND-Haneda) - 15 min drive

Restaurants

  • Le Normandie – Ocean-view fine-dining restaurant offering French cuisine. Serves breakfast and lunch daily. Reservations required.
  • Il Giardino – Garden-view restaurant offering Italian cuisine. Serves lunch, dinner, and light fare daily. Reservations required.
  • Yugyoan Tankuma – Ocean-view sushi bar offering Japanese cuisine. Serves breakfast, lunch and dinner daily. Reservations required.
  • The Cafe – Coffee shop offering American cuisine. Serves brunch, lunch, dinner, and light fare daily.
  • Sea Guardian 2 – Bar. Open daily.

About this property

Hotel New Grand

Luxury Yokohama hotel in Chinatown, walk to Tokyo Bay
4 restaurants, a bar/lounge, and a coffee shop/café are available at this hotel. WiFi in public areas is free. Other amenities include self parking, a business center, and conference space. All 240 rooms boast deep soaking tubs and offer free WiFi and flat-screen TVs. Guests will also find free wired Internet, refrigerators, and minibars.
Hotel New Grand offers 240 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. Flat-screen televisions come with satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, slippers, and designer toiletries.
Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include complimentary newspapers and phones. Additionally, rooms include hair dryers and complimentary toiletries. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

Awards and affiliations

  • The property is a member of Preferred Hotels & Resorts.

Property amenities

Internet

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi and wired Internet

Parking and transportation

Self parking: JPY 1500 per day
Roundtrip airport shuttle (surcharge) from 9:00 AM - 8:00 PM
Airport shuttle at scheduled times

Food and drink

Buffet breakfast available for a fee daily 7 AM–10 AM: JPY 3920 per person
4 restaurants and 1 coffee shop/café
1 bar
Room service available

Family friendly

Dry cleaning service
Laundry facilities
Refrigerator

Conveniences

Banquet hall
Elevator
Free newspapers in lobby
Front-desk safe
Gift shop/newsstand
Reception hall

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Hair salon
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Wedding services

Languages spoken

English
Japanese

Business services

Business center
Meeting rooms
Conference space (4736 square feet)

Outdoors

Garden
Terrace

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility
Wheelchair-accessible path of travel
Wheelchair-accessible parking

More

Designated smoking areas

Room amenities

Bedroom

Air conditioning
Down comforter
Egyptian cotton sheets
Premium bedding

Bathroom

Bathrobes
Bidet
Deep soaking bathtub
Designer toiletries
Hair dryer
Shower/tub combination

Entertainment

Cable/satellite channels
Flat-screen TV

Food and drink

Coffee/tea maker
Minibar
Refrigerator

More

Free newspapers
In-room massage
Iron/ironing board (on request)
Laptop-compatible safe
Phone
Slippers

Policies

Check-in

Check-in time starts at 2 PM

Check-out

Check-out before 11 AM

Special check-in instructions

  • Airport shuttle service is available at scheduled times from 9:00 AM to 8:00 PM. Fees may apply. Contact the property in advance to get details.
  • Check-in times vary by room type. Guests staying in a "Late Check-In" room type can check in at either 5 PM, 6 PM or 8 PM, depending on the room type booked. The check-in time is 2 PM for all other room types. For more details, please contact the office using the information on the reservation confirmation received after booking.
  • Check-out times vary by room type. Guests staying in a "9 AM Check-out" room must check out before 9 AM. The check-out time is 11 AM for all other room types. For more details, please contact the office using the information on the reservation confirmation received after booking.

Pets

  • Pets not allowed (service animals welcome)

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

American Express
Diners Club
JCB International
Mastercard
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: JPY 3920 per person (approximately)
  • Airport shuttle fee: JPY 720 per person (one-way)
  • Airport shuttle fee per child: JPY 360 (one-way), (from 6 to 12 years old)
  • Self parking fee: JPY 1500 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file. Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Property is also known as

  • Hotel New Grand
  • Hotel New Grand Yokohama
  • New Grand Hotel
  • New Grand Yokohama
  • Hotel New Grand Hotel
  • Hotel New Grand Yokohama
  • Hotel New Grand Hotel Yokohama
4.5

Excellent

5 - Excellent
780
4 - Good
413
3 - Okay
78
2 - Mediocre
23
1 - Poor
6
4.4
Cleanliness
4.6
Service and Staff
4.3
Amenities
4.3
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Friendly staff, immaculate rooms. Perfect location with a beautiful park across the street overlooking the harbor.

Stayed 1 night in Dec 2019

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Close to cruise terminal. Direct shuttle from Narita to hotel. Excellent view of Yokohama water front. Meals are very expensive.

Stayed 1 night in Nov 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Nov 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

close to Chinatown, Yamashita park, hotel website provided easy instructions for transportation options from airport

Stayed 2 nights in Oct 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Sep 2019

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