十大人氣海恩斯溪飯店推薦 | 海恩斯溪住宿訂房限時優惠 最低 NT$2,069 起

「Staff was great. Property is clean and well maintained. Room was perfect.」

「daily room clean up fresh towels and made bed」

「Great location. Nice balcony with a view of the lake and so much fun watching planes take off and land. Very well kept property.」

「Room was decent. Staff was terrible. Cleaners did not replace towels one day with clean towels. Had to get clean towels from the office. Breakfast area was not kept up. Had to tell desk that there were no spoons, no burritos and no milk one morning for breakfast. Downstairs ice machine was broken and no attempt was made to fix it. If you wanted ice you had to go to 2nd floor. The shampoo and conditioner in the shower were both empty when I took my first shower. The people working at this Quality...

「The staff was very friendly but it was a nasty hotel, addicts sleeping outside the hotel 0/10 wouldn’t return.」

「Ice machine went down.」

「This hotel should not be open to the public. It's still being renovated. Shower did not work, mattress needs replacement.」

「The staff was pleasant and helpful. The room was clean and comfortable.」

「Clean rooms!」

「Good, I like there」

「The showers do not have any grab bars, the carpets all could use a deep steam cleaning. The facility is starting to show it's age, but everything was nice, the room was spacious and clean.」

「The room bed was not cleaned; the shampoo and body wash were empty」

「Room key didn’t work and had to go to front desk twice. Let me in at night, went to breakfast and then locked out of room. Went to front desk, got new key. Didn’t work went back to front desk. Housekeeper sent to “help” me. Turns out that room lock has had problems and the key card would not work. House keeper had to go get manager’s master key to let me in. If the hotel knows the lock is acting up why are they assigning that room. Other than it was a great stay!」

「I paid with my Apple Card, but the Home2 Suites by Hilton Wildwood the Villages staff said they didn't receive the payment and asked me to make a second payment, which I declined，My credit card was still charged!」