Find Historic Hotels in Green Hills, TN

"The hotel was beautiful and the staff was amazing my only complaint was I paid for a two queen bed room and upon check in they changed my room I then went down stairs and they switched my room to another one claiming it to have two queen beds well I get the key card go up to the room and it’s still one king bed so I go back down there another time they change my room I go back upstairs still one king bed so then I go back downstairs to the receptionist for the THIRD TIME and this nice gentlemen said that sometimes they downsize the rooms to make more room for other people which I informed him if I’ve already paid for two queen beds how can yall downsize me without even telling me needless to say they fixed me up but after a long day of travel that’s not something you want to have to go through. "

"Very comfortable beds, breakfast was great and staff was wonderful. Will definitely stay here next time I visit Nashville!"

"A cheap place to stay - you get what you pay for. Exterior doors that have wide cracks even when closed, trash piled up around the overflowing trash can in the hall, missing baseboards, a refrigerator/freezer that wasn’t working the first day, no cups or anything in the mini kitchen, no coffee maker, cheap scratchy linens - to name a few issues. One plus - the hot breakfast did include a pancake station, eggs (powdered I’m sure), mini roasted potatoes and some kind of really flat sausage(?) patties. But no bowls for the cereal, only one flavor of tea bag and something called maple flavored pancake topping. "

"Very good "

"Nice place, but I am a light sleeper and the jets taking off kept me awake."

"Hotel has the potential to be great however the staff and the conditions of the cleanliness of the hotel prevent this. Staff looks miserable, not approachable or friendly. Attempted to say hi while walking past, and greeted with a stare and silence. We had a double queen room, one bed was made daily, the other was not. Room wasn't vacuumed during our stay. Towels were changed out daily but no cleaning. Our balcony had beer cans and garbage upon arrival ( not our garbage ) and still there at departure, we had asked the cleaners to remove it, and was told where the garbage can was so that we could remove the garbage on our own. The amount of dust and dirt in the stairwells was alarming. Staff threatens fines of $500.00 for smoking of any kind inside property or on the balconies however the hotel smelled heavily of weed and smoke. When brought to attention of staff, they shrug it off and say "people will do what they want to do". Kids were staying at this hotel for an event, and no one cared or did anything about the smell. At check in, staff mention for balcony rooms, there are cameras to make sure no one is smoking and continue to threaten fines. When asked if the cameras look directly into the room due to the fact they are watching the balconies, staff state "they will ask the manager". The walls are thin and you can hear your neighbors alarms, conversations, hair dryers, walking.... you hear it all. We did not complete our stay. "

"Location was great"

"I mean, it’s a Gaylord Resort so you know it’s going to be impressive & have everything! This was our first actual stay at the hotel [March] but we’ve visited 2 times before around Christmas. At Christmas, visiting is SOOOOO worth it! The hotel is decked out for the holidays like you’ve never seen! In March, we were less impressed. Several of the coffee spots & shops were closed. Staff were not helpful in directing us to what actually was open. There was a huge conference kicking off the same night we arrived & the bars/restaurants were not staffed to handle the volume of people. Our room was just ok. It’s obvious how much traffic the hotel gets… our room was really roughed up around the edges. We saw the Opry show that night… it’s really convenient walking to/from the Gaylord from the Opry. That said, for the cost & the volume of lodging available in Nashville, I would not choose to stay at the Gaylord again. If you’re visiting the Opry, get an Uber to the Gaylord at 4P, grab a drink & explore the hotel, walk over to the Opry House at 6P and walk back to the Gaylord after the show for a post-show drink & to avoid the heavy vehicle traffic & Uber surge pricing before & after the shows. "

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