Find hotels near Galeria Oscar Roman, Mexico City from NT$2,618

"This is the best hotel in every respect - staff, comfortable beds, great food. "

"At the time of the check in (my check in was at 3 pm), I had been told there is another customer requested for late check out, and they could only give me the room by 5 pm. No refunds, no sorries, in fact initially they only told me my room will be ready at 5 pm. If I asked from a hotel for an early check in they would ask half day charge, in this case, I asked for managers, they given me wrong emails (emails bounced back), and the manager told me that they will do this right, and she never showed up. Then last night of our stay at 5 am and 5.30 am in our one bedroom suite, we had the fire alarm went off - only in our room though. When I called lobby, they said "yeah that happens sometime" again no apologies what so ever. The fact that noone cares about you as a guest at high end hotel with a suite room guest. Tells a lot. Strongly recommend to stay a nearby hotel since, Polanco is the place to stay."

"We included breakfast with our stay. It was good, with freash fruits, fresh coffee, great buffet and better service with excellent people taking care of us."

"Excellent people work here. They are kind and helpful. The place is always set up the exact same with high standards. I loved the room and way I had A mini kitchen. We enjoyed the neighborhood also and how well appointed this house is. This is a real GEM. "

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"The breakfast menu is amazing. The staff are so friendly and addressed me by name always which made me feel really valued. Concierge had lots of ideas fot activities."

"Clean room staff was friendly and helpfull Nice bar Breakfast was ok not great "

"This is a great hotel and great location."

"All look very old, sheets, pillows, towels."