Find hotels near Auditorio Nacional, Mexico City from NT$2,753

"We experienced a real lack of integrity from both the staff and management. We requested flexibility with our checkout time and were told “no problem,” but later discovered we were charged the full amount after we had already left. Their “no touch” model means the staff isn’t empowered to help with anything. There is no phone number for support, and the front desk said they cannot resolve billing questions. The rooms were also extremely noisy. Instead of improving the windows, they provide earplugs. Overall, the service model and follow‑through were disappointing. We recommend considering other options when choosing your stay."

"This hotel was perfect. The location was great. The staff was very nice and helpful. Everything was clean. They have great shampoo/condition (Eleven). No need to bring my own. Would recommend this hotel. "

"Overall, a good service."

"The staff is the nicest most cordial people "

" The construction was annoying and smelly and loud but what can you do"

"A safe area to stay. Pretty good hotel . We did have issues with the faucet . We had a huge leak and water all over our floor. I placed multiple bath towels to help while they sent someone. The receptionist said she would send someone. We came back from our day out and no one had shown up. So we had to brush our teeth , face, hands, In the shower. Ugh! They did fixed it the next day. Other than that issue. Our stay was fine. Quick check in and out. One more thing. Be careful with the iron , they get extremely hot . Even at low setting. I burnt my $400 pants. "

"Great hotel, good restaurants well located"

"The property was fine, but the staff and service was awful. It seemed they took every opportunity to "

"Excellency location in a very safe neighborhood, surrounded by high-end stores and restaurants. It was great to have two bedrooms as a family. Staff were responsive in person and also by online chat."