Save

Hyatt Regency Mexico City

5.0 star property
Family-friendly Mexico City hotel in Polanco with 3 restaurants

Choose dates to view prices

your current months are April, 2024 and May, 2024.
April 2024
May 2024

Hyatt Regency Mexico City

Photo gallery for Hyatt Regency Mexico City

Meeting facility
Sundeck
Tennis court
Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar
3 restaurants, breakfast, lunch, dinner served; Latin American cuisine

Overview of Hyatt Regency Mexico City

Reviews
9.2

Wonderful

Popular amenities

  • PoolPoolPool
  • Pet friendlyPet friendlyPet friendly
  • SpaSpaSpa
  • Breakfast availableBreakfast availableBreakfast available
  • Parking includedParking includedParking included
  • Parking availableParking availableParking available

Check out the area

Map
Campos Eliseos No. 204 Polanco, Chapultepec, Mexico City, 11560
  • Popular LocationRegency Club1 min walk
  • Popular LocationParque Zoologico de Chapultepec5 min walk
  • Popular LocationEscuadron 201 Station17 min drive
  • AirportMexico City (MEX-Mexico City Intl.)34 min drive
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

Room options

View all photos for Club Room, 1 King Bed (High Floor)

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Club Room, 1 King Bed (High Floor)

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2015
Egyptian cotton linens
Premium bedding
Blackout drapes/curtains
  • 8 Ping (26 square meters)
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Twin Beds (High Floor)

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Club Room, 2 Twin Beds (High Floor)

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2015
Egyptian cotton linens
Premium bedding
Blackout drapes/curtains
  • 8 Ping (26 square meters)
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 1 King Bed, Park View

Room, 1 King Bed, Park View | View from room

Room, 1 King Bed, Park View

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2015
Egyptian cotton linens
Premium bedding
Blackout drapes/curtains
  • 8.46 Ping (28 square meters)
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Club Room, 1 King Bed

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2015
Egyptian cotton linens
Premium bedding
Blackout drapes/curtains
  • 5 Ping (17 square meters)
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Room, 1 King Bed

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2015
Egyptian cotton linens
Premium bedding
Blackout drapes/curtains
  • 8 Ping (26 square meters)
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Twin Beds

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Room, 2 Twin Beds

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2015
Egyptian cotton linens
Premium bedding
Blackout drapes/curtains
  • 8 Ping (26 square meters)
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Suite

Executive Suite | Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Executive Suite

Highlights

Separate dining area
Separate sitting area
Air conditioning
LCD TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2015
Egyptian cotton linens
  • 28 Ping (93 square meters)
  • Sleeps 3

View all photos for Regency, Suite, 1 King Bed

Regency, Suite, 1 King Bed | Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Regency, Suite, 1 King Bed

Highlights

Separate dining area
Separate sitting area
Air conditioning
LCD TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2015
Egyptian cotton linens
  • 18 Ping (60 square meters)
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Twin Beds

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Club Room, 2 Twin Beds

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2015
Egyptian cotton linens
Premium bedding
Blackout drapes/curtains
  • 8 Ping (26 square meters)
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 2 Twin Beds, Park View

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Room, 2 Twin Beds, Park View

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2015
Egyptian cotton linens
Premium bedding
Blackout drapes/curtains
  • 8 Ping (26 square meters)
  • Sleeps 3
  • 2 Twin Beds

Similar properties

Exterior
InterContinental Presidente Mexico City, an IHG Hotel
Spa
Pet friendly
Free WiFi
Restaurant
9.4 out of 10, Exceptional, (1057)
The price is NT$11,629
per night
NT$13,896 total
includes taxes & fees
Apr 30 - May 1
InterContinental Presidente Mexico City, an IHG Hotel

About the neighborhood

Mexico City

Hyatt Regency Mexico City is located in Polanco, a neighborhood in Mexico City, and is in the entertainment district and near a metro station. National Museum of Anthropology and Chapultepec Castle are cultural highlights, and travelers looking to shop may want to visit Paseo de la Reforma and Antara Polanco. Traveling with kids? Make time for Parque Zoologico de Chapultepec, or check out an event or a game at Auditorio Nacional. Spend some time exploring the area's activities, including golfing.
Visit our Mexico City travel guideOpens in a new window

What's nearby

  • Parque Zoologico de Chapultepec - 5 min walk
  • Auditorio Nacional - 6 min walk
  • Chapultepec Park - 10 min walk
  • National Museum of Anthropology - 15 min walk
  • Centro Citibanamex Convention Center - 6 min drive

Getting around

  • Auditorio Station - 4 min walk
  • Mexico City Buenavista Station - 22 min drive
  • Benito Juarez International Airport (MEX) - 34 min drive

Restaurants

  • Alfredo Di Roma - 5 min walk
  • Centro Asturiano de México, A.C. - 2 min walk
  • Regency Club - 1 min walk
  • Starbucks - 5 min walk
  • El Grifo Polanco - 6 min walk

About this property

Hyatt Regency Mexico City

Family-friendly hotel near Paseo de la Reforma
Close to Auditorio Nacional and Parque Zoologico de Chapultepec, Hyatt Regency Mexico City provides a terrace, shopping on site, and a coffee shop/cafe. Indulge in a body scrub, a body treatment, and a Swedish massage at the onsite spa. Be sure to enjoy a meal at any of the 3 onsite restaurants, which feature Latin American cuisine and garden views. Fitness classes are offered at the 24-hour gym; the property also has a garden, dry cleaning/laundry services, and car rentals on site. In addition to a bar and a business center, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • An indoor pool with sun loungers
  • Free self parking, plus valet parking (surcharge)
  • Limo/town car service, buffet breakfast (surcharge), and bike rentals
  • 3 outdoor tennis courts, express check-out, and express check-in
  • Guest reviews say good things about the helpful staff and walkable location
Room features
All 755 rooms have comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like pillow menus and air conditioning. Guest reviews speak positively of the clean rooms at the property.
More conveniences in all rooms include:
  • Hypo-allergenic bedding, Egyptian cotton sheets, and Select Comfort beds
  • Free toiletries and hair dryers
  • LCD TVs with premium channels
  • Childcare services, video-game consoles, and video games

Languages

English, French, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Limo/town car service
  • Free self parking on site
  • Valet parking on site (USD 7.30 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM–11:00 AM for a fee: USD 30 for adults and USD 15 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Restaurants on site

  • AMADO
  • RULFO
  • TEPPAN GRILL
  • YOSHIMI

Things to do

  • 24-hour gym
  • 3 outdoor tennis courts
  • Bicycle rentals
  • Fitness classes
  • Full-service spa
  • Indoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • In-room babysitting (surcharge)
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference center
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Facials
  • In-room massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 38 floors
  • Built in 1987

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian-cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Select Comfort mattress

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels

Entertainment

  • Pay movies
  • Smart TV with premium cable channels
  • Video game console
  • Video games

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 35 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 44 lbs per pet)
Pets cannot be left unattended
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 30 for adults and USD 15 for children
  • Valet parking fee: USD 7.3 per day
  • Pet fee: USD 35 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hyatt Mexico City
Hyatt Regency Hotel Mexico City
Hyatt Regency Mexico City
Mexico City Hyatt
Mexico City Hyatt Regency
Regency Hyatt Mexico City
Hotel Nikko Mexico City
Hyatt Regency Mexico City Hotel

Frequently asked questions

Does Hyatt Regency Mexico City have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Hyatt Regency Mexico City?

As of 2024/4/16, prices found for a 1-night stay for 2 adults at Hyatt Regency Mexico City on 2024/5/10 start from NT$7,199, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hyatt Regency Mexico City pet-friendly?

Yes, Hyatt Regency Mexico City allows cats and dogs (limit 2 total) with a maximum weight of up to 44 lbs per pet. There's a fee of USD 35 per pet, per night. Service animals are exempt from fees.

How much is parking at Hyatt Regency Mexico City?

Self parking is free at this property.

What time is check-in at Hyatt Regency Mexico City?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Hyatt Regency Mexico City?

Check-out is at noon.

Where is Hyatt Regency Mexico City located?

This family-friendly Mexico City hotel is located in the entertainment district, within a 10-minute walk of Parque Zoologico de Chapultepec, Paseo de la Reforma, and Auditorio Nacional. Chapultepec Park and National Museum of Anthropology are also within 1 mi (2 km). Auditorio Station is only a 4-minute walk and Polanco Station is 11 minutes.

Hyatt Regency Mexico City Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 737 out of 1004 reviews" "
Rating 8 - Good. 172 out of 1004 reviews" "
Rating 6 - Okay. 42 out of 1004 reviews" "
Rating 4 - Poor. 22 out of 1004 reviews" "
Rating 2 - Terrible. 31 out of 1004 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Rosa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located in the elegant Polanco neighborhood, this property offers confort and luxury. The staff provides excellent service. The common areas are immaculately kept. The rooms are spacious and confortable. I would recommend an upgrade to the bathrooms as they are somewhat antiquated.
Stayed 3 nights in Apr 2024

10/10 Excellent

Carlos, Guatemala City

Liked: Property conditions & facilities
Stayed 3 nights in Apr 2024

6/10 Okay

Stephen, Duluth

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities
Just average considering the price. The bedding was poor. Pillows terrible. Way too expensive for am average accommodation.
Stayed 1 night in Apr 2024

10/10 Excellent

Margarita Berchelmann, monterrey

Liked: Cleanliness, staff & service, property conditions & facilities
Muy agusto
Stayed 1 night in Apr 2024

8/10 Good

Javier de

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The only area I would say for improvement, would be the blinking silver/white lights on the ceiling made it difficult to sleep.
Stayed 4 nights in Apr 2024

8/10 Good

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Norma

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2024

8/10 Good

Carlos, Guatemala City

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel has an excellent Japanese restaurant The rooms are a good size
Stayed 2 nights in Mar 2024

10/10 Excellent

Steven David, San Antonio

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrific stay in Polanco at the Hyatt Regency. The hotel is lovely, well kept, clean, upscale, and the staff we interacted with were all friendly and professional. Great amenities in the hotel and it’s in a very nice neighborhood that is walkable day or night. Felt safe our entire visit and we explored the area by foot often. Ubers were easy and quick when needed. Room was spacious and suited our needs. Highly recommend and would definitely stay again.
Stayed 3 nights in Mar 2024

10/10 Excellent

José

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location , breakfast delicious, service ecce
Stayed 8 nights in Mar 2024