5/5 Excellent
Grant
Traveled with partner
2021/12/1
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Nov 2021
JW Marriott Hotel Mexico City
Photo gallery for JW Marriott Hotel Mexico City
Overview of JW Marriott Hotel Mexico City
JW Marriott Hotel Mexico City
4.7/5 Exceptional
Guests rated this property 4.8/5 for cleanliness.
Popular amenities
- Pool
- Free WiFi
- Air conditioning
- Spa
- Restaurant
- Gym
Cleaning and safety practices
- Cleaned with disinfectant
- Contactless check-in
- Hand sanitizer provided
- Personal protective equipment
Andres Bello No 29, Mexico City, CDMX, 11560
Explore the area
- Paseo de la Reforma3 min walk
- Chapultepec Park6 min walk
- Auditorio Nacional9 min walk
- Mexico City, Distrito Federal (MEX-Mexico City Intl.)13 min drive
Choose dates to view prices
About this area
Mexico City
JW Marriott Hotel Mexico City is located in Polanco, a neighborhood in Mexico City, and is in the business district and near the boardwalk. Paseo de la Reforma and Diana the Huntress Fountain are notable landmarks, and the area's natural beauty can be seen at Chapultepec Park and Alameda Central. Looking to enjoy an event or a game? See what's going on at Auditorio Nacional or Autodromo Hermanos Rodriguez.
What's nearby
- Paseo de la Reforma - 3 min walk
- Avenida Presidente Masaryk - 5 min walk
- Chapultepec Park - 6 min walk
- Auditorio Nacional - 9 min walk
- Parque Zoologico de Chapultepec - 17 min walk
Restaurants
- Xanat – Alfresco dining restaurant offering Mexican cuisine. Serves breakfast, brunch, lunch, and dinner daily.
- Lobby Bar – Bar offering international cuisine. Serves light fare daily.
- Cafe Punta del Cielo – Coffee shop offering local cuisine. Serves light fare daily.
Getting around
- Mexico City Buenavista Station - 7 min drive
- Auditorio Station - 10 min walk
- Benito Juarez International Airport (MEX) - 13 min drive
About this property
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows industry cleaning and disinfection practices of Ecolab (3rd party expert - Global)
Social distancing
Contactless check-in
Protective shields in place at main contact areas
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: WiFi (USD 20 per day), Wired Internet (surcharge)
- Available in some public areas: Free WiFi
Parking and transportation
- Self parking on site (USD 15 per day)
- Valet parking on site (USD 15 per day)
- Wheelchair-accessible parking available
- Height restrictions apply for onsite parking
- Limo/town car service
- Shopping center shuttle (surcharge)
- Theme park shuttle (surcharge)
Food and drink
- Buffet breakfast available for a fee daily 6 AM–11 AM: USD 25 for adults and USD 14 for children
- 1 restaurant and 1 coffee shop/café
- 1 bar/lounge
- 24-hour room service
- Coffee/tea in common area(s)
Things to do
- Fitness center
- Full-service spa
- Indoor pool
- Outdoor pool
- Sauna
- Steam room
Family friendly
- Free cribs/infant beds
- Free rollaway/extra beds
- Indoor pool
- Laundry facilities
- Outdoor pool
- Snack bar/deli
Conveniences
- ATM/banking services
- Ballroom
- Banquet hall
- Elevator
- Free newspapers in lobby
- Front-desk safe
- Gift shop/newsstand
Guest services
- 24-hour front desk
- Concierge services
- Daily housekeeping
- Dry cleaning service
- Hair salon
- Laundry facilities
- Luggage storage
- Multilingual staff
- Porter/bellhop
- Tour/ticket assistance
- Turndown service
- Wedding services
Languages spoken
- English
- Spanish
Business services
- Business center
- Computer station
- Conference center (3454 square feet of space)
- Meeting rooms
Outdoors
- Pool sun loungers
- Pool umbrellas
- Terrace
Spa
- 2 treatment rooms
- Body treatments
- Facials
- Manicures and pedicures
- Massage - hot stone
- Massage/treatment rooms
- Spa open daily
- Spa tub
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Accessible bathroom (select rooms)
- Grab bar near toilet
- Height-adjustable showerhead
- In-room accessibility (select rooms)
- Lever door handles
- Low-height electrical outlets in bathroom
- Low-height view port in door
- Roll-in shower (select rooms)
- Transfer shower
- Visual fire alarm
- Wheelchair-accessible business center
- Wheelchair-accessible fitness center
- Wheelchair-accessible parking
- Wheelchair-accessible path of travel
- Wheelchair-accessible pool
- Wheelchair-accessible registration desk
- Wheelchair-accessible restaurant
- Wheelchair-accessible spa
More
- Smoke-free property
Room amenities
Bedroom
- Air conditioning (climate-controlled)
- Bed sheets
- Down comforter
- Free cribs/infant beds
- Free rollaway beds
- Pillow-top mattress
- Premium bedding
Bathroom
- Bathrobes
- Free toiletries
- Hair dryer
- Rainfall showerhead
- Shower
- Towels
Entertainment
- 49-inch Smart TV
- Cable channels
- iPod dock
- Netflix
- Premium channels
Food and drink
- Free bottled water
- Minibar
More
- Desk
- Free newspapers
- Iron/ironing board
- Laptop-compatible safe
- Phone
- Turndown service
Similar properties
See similar properties
Mexico City
Miguel Hidalgo
Guest rating 4.5+
Hotel
Pool
5 star
Washer and dryer
Family friendly
Policies
Check-in
Check-in from 3 PM - noon
Late check-in subject to availability
Express check-in
Check-out
Check-out before noon
Express check-out
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets not allowed (service animals welcome)
Service animals are exempt from fees
Children and extra beds
Children are welcome
Free rollaway/extra beds
Free cribs (infant beds)
Property payment types
Important information
Optional extras
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
- Fee for buffet breakfast: USD 25 for adults and USD 14 for children (approximately)
- Fee for in-room wireless Internet: USD 20 per day (rates may vary)
- Fee for in-room wired Internet: USD 20 per day (rates may vary)
- Self parking fee: USD 15 per day
- Valet parking fee: USD 15 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
This property is managed by a professional host; the provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
The seasonal pool will be open from January to December
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Parking height restrictions apply
Property is also known as
JW Marriott Hotel Mexico City
JW Marriott Mexico City
JW Marriott Mexico City Santa Fe
Jw Marriott Mexico City Hotel Mexico City
Mexico City Jw Marriott
Mexico City Marriott
Marriott Mexico City
Jw Marriott Mexico City
JW Marriott Hotel Mexico City Hotel
JW Marriott Hotel Mexico City Mexico City
JW Marriott Hotel Mexico City Hotel Mexico City
Frequently asked questions
Overall score and ratings
4.7
Exceptional
4.8/5
Cleanliness
4.8/5
Staff & service
4.5/5
Amenities
4.6/5
Property conditions & facilities
5/5 Excellent
Stephen
2021/11/25
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2021
5/5 Excellent
LOUIS
Business traveler
2021/11/20
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2021
3/5 Okay
David, Miami
Business traveler, Traveled with partner
2021/11/19
Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2021
5/5 Excellent
Gene
Traveled with partner
2021/11/15
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2021