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Reviews of Hyatt Place Dubai Jumeirah Residences

Hyatt Place Dubai Jumeirah Residences
Al Mina Road, Dubai, Dubai

Reviews

8.6

Excellent

Rating 10 - Excellent. 98 out of 173 reviews" "
Rating 8 - Good. 46 out of 173 reviews" "
Rating 6 - Okay. 16 out of 173 reviews" "
Rating 4 - Poor. 7 out of 173 reviews" "
Rating 2 - Terrible. 6 out of 173 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Marjorie

Traveled with family
Liked: Staff & service
Comfy and Cozy
Great location. Great service. Nice size rooms. Kitchen well stocked but not with cleaning supplies to wash dishes or wipe your hands. Other than that, it was a comfortable stay.
Stayed 1 night in Dec 2023

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel stay in the apartments, was priced correct the service was good the cleaning team pleasant and helful.
Stayed 5 nights in Nov 2023
Response from Hyatt Place Dubai Jumeirah Residences Team on 2023/11/12
Dear David,Thank you for sharing your valuable feedback with us.We are happy to know that you had a pleasant stay and our team took great care of you during your stay.We looking forward to welcome you again!Kind regards,Hyatt Place Dubai Jumeirah Residences Team

8/10 Good

Maria Irma

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near to supermarket , pharmacy. Excellent service. Very clean. The only thing me and my friends didnt like was the location of our room which I think was above the Luna Bar. It`s very noisy starting around 10-11pm and we hardly get some sleep for the entire stay of 6 nights. I asked the front desk if we could possibly be moved to another room but said they were full.
Stayed 7 nights in Oct 2023
Response from Hyatt Place Dubai Jumeirah Residences Team on 2023/10/29
Dear Maria Irma,Thank you for sharing your valuable feedback with us.We apologize for the inconvenience you faced regarding noise coming from next door nightclub. Kindly understand our team did their best to accommodate you the best way possible as hotel was sold out. That apart, we are pleased to read you enjoyed with the service provided by our team. We look forward to welcoming you again.Kind regards,Hyatt Place Dubai Jumeirah Residences Team

10/10 Excellent

marcel felipe, vallejo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
3rd time's a charm. My recent experience with Hyatt place Jumeirah residence was basically where I left off from my last visit. Continuously delivering exceptional service. Thank you Hyatt place Jumeirah team.
Stayed 12 nights in Sep 2023
Response from Hyatt Place Dubai Jumeirah Residences Team on 2023/10/6
Dear marcel felipe,Thank you for choosing to stay with us and for taking the time to share your fantastic review with us. We are delighted to read how awesome your stay was, that you felt comfortable in your room and our team took great care of you during your stay.Feedback received from guests such as you are huge motivation to our team. We will definitely share your comments with them.We look forward to welcoming you again soon. Warm regards,Hyatt Place Dubai Jumeirah Residences Team

2/10 Terrible

Sultanali

Stayed 3 nights in Sep 2023
Response from Hyatt Place Dubai Jumeirah Residences Team on 2023/9/27
Dear Sultanali,Thank you for taking the time to review us.It is with great concerns that we learn that our facilities and services didn’t reach your expectations. We would be grateful if you could share more details about your experience so we can work on it and keep improving our services.If you are willing to discuss it, please feel free to reach out to +971 4 313 1234 when convenient. We hope you will give us another chance to offer you a better experience.Warm Regards,Hyatt Place Dubai Jumeirah Residences Team

10/10 Excellent

Naweed

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay at the Hyatt and may stay there again if we go to Dubai in the future. There really is nothing bad about the hotel or its facilities, in fact we were able to check in early as we arrived in the morning and the manager helped us to get a room late morning. Overall, a really good hotel and worthy of a five star rating.
Stayed 6 nights in Jul 2023
Response from Hyatt Place Dubai Jumeirah Residence Team on 2023/7/18
Dear Naweed,Thank you for choosing to stay with us and for taking the time to share your fantastic review with us. We are delighted to read how wonderful your stay was and that you enjoyed the service and facilities provided by our team.Feedback received from guests such as you are huge motivation to our team. I will definitely share your comments with them.We look forward to welcoming you again soon. Warm regards,Hyatt Place Dubai Jumeirah Residence Team

10/10 Excellent

KAMANIE

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great,Comfy, there were alot of things close by a little grocery store next door. Some of the local attractions are close as well.
Stayed 7 nights in Apr 2023
Response from Hyatt Place Dubai Jumeirah Residences Team on 2023/4/25
Dear KAMANIE,Thank you for sharing your valuable feedback with us. We are happy to read that you enjoyed your stay here at Hyatt Place Dubai Jumeirah Residences and that our hotel location was very convenient for you. We hope to welcome you again soon,Kind regards,Hyatt Place Dubai Jumeirah Residences Team

10/10 Excellent

Mr Mohammad

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly and the property was very clean and amazing for the price. Apartments were very spacious and clean too.
Stayed 2 nights in Mar 2023
Response from Hyatt Place Dubai Jumeirah Residences Team on 2023/4/13
Dear Mr. Mohammad,Thank you for choosing to stay with us and for taking the time to share your positive review. We are very happy to read that you enjoyed your stay with us as well as the service and facilities provided by our team.We look forward to welcoming you again soon. Warm regards,Hyatt Place Dubai Jumeirah Residences Team

10/10 Excellent

Abelardo

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good near to restaurants and stores.
Stayed 2 nights in Feb 2023
Response from Hyatt Place Dubai Jumeirah Residences Team on 2023/4/13
Dear Abelardo,Thank you for your great review ! We are delighted to learn that you enjoyed the hotel facilities and that our hotel location was very convenient for yourLooking forward to seeing you again at Hyatt Place Dubai Jumeirah ! Best regards,Hyatt Place Dubai Jumeirah Residences Team

10/10 Excellent

Roosevelt T de Asis

Stayed 6 nights in Feb 2023
Response from Hyatt Place Dubai Jumeirah Residences Team on 2023/4/13
Dear Roosevelt T de Asis,Thank you for your positive feedback ! We really appreciate it. Looking forward to seeing you again at Hyatt Place Dubai Jumeirah ! Best regards,Hyatt Place Dubai Jumeirah Residences Team

10/10 Excellent

marcel, vallejo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hyatt Place Dubai Jumeirah Residences my stay pleasant for the 2nd time. Just like my 1st review, this place does not disappoint. Shout out to housekeepers "Om" and "Praveen" for cleaning my room everyday during my stay with fresh towels and bottles of drinking water (Room 110-A). I will return again soon.
Response from Hyatt Place Dubai Jumeirah Residences Team on 2023/4/13
Dear marcel,Thank you for choosing to stay with us again and for taking the time to share your fantastic review with us. We are delighted to read how wonderful your stay was and that you enjoyed the service and facilities provided by our team.Feedback received from guests such as you are huge motivation to our team. We will definitely share your comments with them.We look forward to welcoming you again soon. Warm regards,Hyatt Place Dubai Jumeirah Residences Team

10/10 Excellent

Craig

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome
Very clean perfect for families
Stayed 14 nights in Nov 2022
Response from Hyatt Place Dubai Jumeirah Team on 2022/12/6
Dear Craig,Thank you for your positive review ! We really appreciate it. Looking forward to seeing you again at Hyatt Place Dubai Jumeirah ! Best regards,Hyatt Place Dubai Jumeirah Team

10/10 Excellent

Abdullah, Mississauga

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good place to stay. Price was amazing, room was amazing, breakfast buffet was great. Overall perfect place
Stayed 5 nights in Nov 2022
Response from Hyatt Place Dubai Jumeirah on 2022/11/24
Dear Abdullah,Thank you for your positive review ! We really appreciate it. Looking forward to seeing you again at Hyatt Place Dubai Jumeirah ! Best regards,Hyatt Place Dubai Jumeirah

6/10 Okay

Susan

Stayed 4 nights in Oct 2022
Response from Hyatt Place Dubai Jumeirah on 2022/10/22
Dear Susan,Thank you for taking the time to review us.We are sorry to learn that our facilities and service didn’t reach your expectations. We would be grateful if you could share more details about your experience so we can work on it and keep improving our services.If you are willing to discuss it, please feel free to reach out to 971 4 313 1234 when convenient. We hope we could welcome you again soon and offer you a better experience.Warm Regards,Hyatt Place Dubai Jumeirah Team

10/10 Excellent

marcel, vallejo

Traveled with family and small children, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently had a pleasant stay in Hyatt place dubai residences. It exceeded my needs and have not ran into any difficulties during my stay. I have observed how professional and friendly the entire hotel team is, however........Big thanks to the "room cleaning crew", which they cleaned my room (2bed/2bath) everyday with fresh towels and replenished bottles of water (coffee/tea included). I have not tried any of the restaurants (breakfast/lunch/dinner) in the hotel nor took advantages of their spa/tour packages they offer, fitness center(s), valet parking, but the pool area is nice and relaxing. If your familiar with Al mina, it is walkable to many local shops and a family park steps away. Self parking was easy. I do recommend Hyatt Place Jumeirah residences a try.
Stayed 9 nights in Sep 2022
Response from Hyatt Place Dubai Jumeirah Residences on 2022/10/5
Dear Marcel,Thank you for choosing to stay with us and for taking the time to share your fantastic review with us. We are delighted to read how wonderful your stay was and that you enjoyed the service and facilities provided by our team.Feedback received from guests such as you are huge motivation to our team. I will definitely share your comments with them.We look forward to welcoming you again soon. Warm regards,Hyatt Place Dubai Jumeirah Residences

8/10 Good

HERPAL

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nicely situated Dining options when compared to other hotels not as varied
Stayed 7 nights in Aug 2022
Response from Hyatt Place Dubai Jumeirah Team on 2022/9/17
Dear HERPAL,Thank you for sharing your precious feedback following your stay at Hyatt Place Dubai Jumeirah. We are deeply sorry to learn that we failed to reach your expectations towards our services quality, especially regarding our dinning options. We are taking your feedback very seriously and would be grateful for the opportunity to discuss your experience with you in order to improve our product and service quality.Looking forward to hearing from you.Sincerely yours,Guest relations - Hyatt Place Dubai Jumeirah

10/10 Excellent

Majid Ullah

Stayed 1 night in Aug 2022
Response from Hyatt Place Dubai Jumeirah Residences Team on 2022/9/6
Dear Majid,Thank you for your positive review ! We really appreciate it. Looking forward to seeing you again at Hyatt Place Dubai Jumeirah ! Best regards,Hyatt Place Dubai Jumeirah Residences Team

10/10 Excellent

Majid Ullah

Stayed 1 night in Aug 2022
Response from Hyatt Place Dubai Jumeirah Residences Team on 2022/9/3
Dear Majid Ullah,Thank you for your positive review ! We really appreciate it. Looking forward to seeing you again at Hyatt Place Dubai Jumeirah ! Best regards,Hyatt Place Dubai Jumeirah Residences Team

10/10 Excellent

Syed

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dubai - 2022
We took an apartment at this hotel and it was really good and cannot fault it. The staff were always very friendly and helpful. The breakfast buffet was catered for different needs and was excellent. Will definitely recommend this hotel. Enjoy.
Stayed 10 nights in Aug 2022
Response from Hyatt Place Dubai Jumeirah Residences Team on 2022/8/21
Dear Syed,Thank you for choosing to stay with us and for taking the time to share your fantastic review with us. We are delighted to read how wonderful your stay was and that you enjoyed the service and facilities provided by our team.Feedback received from guests such as you are huge motivation to our team. I will definitely share your comments with them.We look forward to welcoming you again soon. Warm regards,Hyatt Place Dubai Jumeirah Residences Team

10/10 Excellent

mohema

Stayed 3 nights in Aug 2022

8/10 Good

Alaa

Stayed 7 nights in Jul 2022

10/10 Excellent

Ibtesam

Traveled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 3 nights in Jul 2022
Response from Hyatt Place Dubai Jumeirah Team on 2022/8/7
Dear Guest, Thank you for choosing to stay with us and for taking the time to share your fantastic review with us. We are delighted to read how wonderful your stay was and that you enjoyed the service and facilities provided by our team. Feedback received from guests such as you are huge motivation to our team. I will definitely share your comments with them. We look forward to welcoming you again soon. Warm regards, Hyatt Place Dubai Jumeirah Team

10/10 Excellent

BE

Stayed 6 nights in Jul 2022

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022
Response from Hyatt Place Dubai Jumeirah Team on 2022/7/27
Dear Guest, Thank you for staying with us and taking the time to complete a positive review about our hotel. We are very happy to know that you enjoyed your stay with us and look forward to welcoming you again. Kind regards, Hyatt Place Dubai Jumeirah Team

6/10 Okay

nematullah

Stayed 1 night in Jul 2022
Response from Hyatt Place Dubai Jumeirah Team on 2022/7/27
Dear Nematullah, Thank you for staying with us and taking the time to complete a review about our hotel. It seems we failed to completely reach your expectations towards our services, we sincerely apologize for that and would be grateful if you could share more details with us in order to improve these services quality. Looking forward to hearing from you and to welcoming you again. Kind regards, Hyatt Place Dubai Jumeirah Team

10/10 Excellent

YASSIN

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022
Response from HYATT PLACE DUBAI JUMEIRAH TEAM on 2022/7/2
Dear Yassin, Thank you for choosing to stay with us and completing such a positive review about our hotel. We are very happy to read that you enjoyed your stay and we look forward to welcoming you again in the near future. King regards HYATT PLACE DUBAI JUMEIRAH TEAM

6/10 Okay

Zamiul

Liked: Property conditions & facilities
Stayed 2 nights in Jun 2022

8/10 Good

Mohammad

Stayed 4 nights in Jun 2022
Response from Hyatt Place Dubai Jumeirah Residences Team on 2022/6/19
Dear Mohammad, Thank you for staying with us and taking the time to complete a positive review about our hotel ! We are happy to know that you enjoyed your stay and look forward to welcoming you again. Kind regards, Hyatt Place Dubai Jumeirah Residences Team

10/10 Excellent

Khaleel

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Overall was a good experience, very clean and good food. The only negative is the front desk staff not very helpful.
Stayed 10 nights in May 2022
Response from Hyatt Place Dubai Jumeirah Residences Team on 2022/6/11
Dear Khaleel, Thank you for staying with us and sharing your precious feedback with us. We are very happy to read that you enjoyed your stay with us. However, we sincerely apologize for the inconvenience you faced regarding your experience with our front office team. Rest assured that your comments are important to us and we will ensure it doesn't happen again. We hope to welcome you again and create an authentic Hyatt experience with you. Kind regards, Hyatt Place Dubai Jumeirah Team

10/10 Excellent

Mubarak

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel in an excellent location. Rooms are spotless & cleaned daily, breakfast is plentiful and nice. The hotel staff was very kind and accommodating.
Stayed 4 nights in May 2022
Response from Hyatt Place Dubai Jumeirah Residences Team on 2022/6/11
Dear Mubarak, Thank you for staying with us and sharing your detailed and constructive feedback with us. We are very happy to read that you enjoyed our hotel facilities as well as the service provided by our team. We look forward to welcoming you again soon. Kind regards, Hyatt Place Dubai Jumeirah Team

8/10 Good

M

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Good but could be better.
I would rate this hotel/apartment 10 out of 10 but unfortunately there was a couple of things that really spoilt it We stopped in apartment 106 which on first glance was excellent. Looking in more detail i was left disappointed. There was a smell from the bathroom that smelt like sewarage and there was bird dropping all over our balcony which hadnt been dealt with our whole stay . Apart from these couple of things i was delighted with the spacious modern new hotel. Location was fine but had to catch taxis to.most places which wasnt much at all. Food was fine but need to cater more for western people and choice was repetitive.
Balcony covered in bird droppings
Pool
Pool
Kitchen
Stayed 3 nights in May 2022
Response from Hyatt Place Dubai Jumeirah Residences Team on 2022/6/11
Dear M, Thank you for staying with us and sharing your detailed and constructive feedback with us. We are very happy to read that you enjoyed your stay here at Hyatt Place Dubai Jumeirah. We however sincerely apologize for the inconvenience you faced regarding the room cleanliness. Rest assured that your comments are important to us and we will share it to our team to be more careful in the future. We thank you for bringing this point to our attention and look forward to welcoming you again soon. Kind regards, Hyatt Place Dubai Jumeirah Team

10/10 Excellent

Savinder

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in May 2022

10/10 Excellent

Khadija

Stayed 2 nights in May 2022
Response from Hyatt Place Dubai Jumeirah Team on 2022/5/25
Dear Khadija, Thank you for your great review ! We are delighted to learn that you enjoyed the hotel facilities and that our team took good care of you. Looking forward to seeing you again at Hyatt Place Dubai Jumeirah ! Best regards, Hyatt Place Dubai Jumeirah Team

10/10 Excellent

Mazen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good for family
It was very nice and very good for families. Location is very good. The hotel stuff are good also.
Stayed 10 nights in Apr 2022
Response from Hyatt Place Dubai Jumeirah Residences Team on 2022/5/8
Dear Mazen, Thank you for choosing to stay with us and sharing your valuable feedback further to your stay ! We are very happy to read that you enjoyed our hotel facilities as well as the service provided by our team and look forward to welcoming you again. Kind regards, Hyatt Place Dubai Jumeirah Team

10/10 Excellent

Yared

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Specious, well furnished quite and comfortable for our family with three kids. Access to basement parking is very good.
Stayed 5 nights in Apr 2022
Response from Hyatt Place Dubai Jumeirah Residences Team on 2022/5/4
Dear Yared, Thank you for taking time to share your valuable feedback with us ! We are very happy to read your positive comments about our facilities. Looking forward to seeing you again at Hyatt Place Dubai Jumeirah ! Best regards, Hyatt Place Dubai Jumeirah Residences Team

10/10 Excellent

ABDULLAH

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2022
Response from Hyatt Place Dubai Jumeirah Residences Team on 2022/4/27
Dear ABDULLAH, Thank you for choosing to stay with us and taking the time to complete such a great review about our property ! We look forward to welcoming you again soon. Kind regards, Hyatt Place Dubai Jumeirah Residences Team

10/10 Excellent

Liliana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great apartment in a hotel property. Spacious and with lots of amenities.
Stayed 7 nights in Mar 2022
Response from Hyatt Place Dubai Jumeirah Residences Team on 2022/3/31
Dear Lliana, Thank you for choosing to stay with us and for taking the time to share your great review with us. We are very happy to read that you enjoyed your stay with us as well as the service and facilities provided by our team. We look forward to welcoming you again soon. Warm regards, Hyatt Place Dubai Jumeirah Team

10/10 Excellent

Marco

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel staff very friendly People from tours not trusty
Stayed 7 nights in Mar 2022
Response from Hyatt Place Dubai Jumeirah Residences Team on 2022/3/29
Dear Marco, Thank you for choosing Hyatt Place Dubai Jumeirah Residences for you recent visit to the city and for taking tome to complete a review. We are very happy to read your kind comment about our hotel staff. We also noted your comment regarding travel agent and apologize on behalf of the team for the inconvenience caused. We hope to see you again soon. Kind regards, Hyatt Place Dubai Jumeirah Residences Team

6/10 Okay

Nancy

Traveled with family
Disliked: Staff & service
Need lots of improvements
They tried to make a transaction without my permission. They canceled my booking. They tried to shift me to a different hotel. They put me on single room for the first night. Bathroom shower was flooding everyday. Breakfast was fine. Lunch and dinner same food repetition. They need to me more Professional and not behave like they don’t care to maintain for guests to be regulars
Stayed 7 nights in Mar 2022
Response from Hyatt Place Dubai Jumeirah Residences Team on 2022/3/24
Dear Nancy, Thank you for choosing Hyatt Place Dubai Jumeirah and for sharing your precious feedback with us. We are deeply sorry for all the inconveniences you faced during your stay. Rest assured that your comments are important to us and we will work on improving our product. We hope you could give us another chance to provide you the Hyatt standards we proud ourselves on. In the meantime, please feel free to contact us at +971 4 313 1234 if you have any other suggestions of improvement that could help us offering you a better experience. Best regards, Hyatt Place Dubai Jumeirah Residences Team

10/10 Excellent

Jersey

Stayed 2 nights in Mar 2022
Response from Hyatt Place Dubai Jumeirah Residences Team on 2022/3/24
Dear Jersey, Thank you for taking time to rate our property further to your recent visit ! We really appreciate it. Looking forward to seeing you again at Hyatt Place Dubai Jumeirah ! Best regards, Hyatt Place Dubai Jumeirah Residences Team

10/10 Excellent

Rina

Stayed 6 nights in Feb 2022

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding family stay!
This is a fantastic facility for families and other to stay at. We had a wonderful 3 night stay in a 2-bedroom 2.5 bathroom suite. The pool was great, buffet breakfast was outstanding (go there early to avoid the crowds), and staff was very friendly. The facility is very well maintained and super clean. Note that there is a night club on the ground floor and if your room is on the lower floor in the apartments side then you might get noise in your room. So, if you want a quite night then opt for a room on the higher floors. The suite had fridge, dishwasher, clothes washing machine, kitchen, cutlery etc. However, detergent and dish washing soaps were not provided (a minor thing for us). There is a supermarket next door which is open until midnight from where we were able to pick up the needed groceries.
Stayed 3 nights in Jan 2022
Response from Hyatt Place Dubai Jumeirah Team on 2022/2/15
Dear Guest, Thank you for choosing to stay with us and for taking the time to share your fantastic review with us. We are delighted to read how wonderful your stay was and that you enjoyed the service and facilities provided by our team. Feedback received from guests such as you are huge motivation to our team. I will definitely share your comments with them. We look forward to welcoming you again soon. Warm regards, Hyatt Place Dubai Jumeirah Team

10/10 Excellent

Firas

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice clean, friendly staff, excellent service , family friendly community location. I loved it and I highly recommend it
Stayed 7 nights in Jan 2022
Response from Hyatt Place Dubai Jumeirah Residences Team on 2022/3/24
Dear Firas, Thank you for taking time to share such a nice review ! We really appreciate it. Looking forward to seeing you again at Hyatt Place Dubai Jumeirah ! Best regards, Hyatt Place Dubai Jumeirah Residences Team

10/10 Excellent

Latifa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2022
Response from Hyatt Place Dubai Jumeirah Residences Team on 2022/3/24
Dear Latifa, Thank you for your positive review ! We really appreciate it. Looking forward to seeing you again at Hyatt Place Dubai Jumeirah ! Best regards, Hyatt Place Dubai Jumeirah Residences Team

8/10 Good

Teotonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jan 2022

8/10 Good

Chien-hui

Stayed 4 nights in Jan 2022

4/10 Poor

Fatema

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Attitude issues/ delay in check in
The staff attitude was so bad and the check-in process took too long as if a trainee is taking care of the check in.
Stayed 3 nights in Dec 2021
Response from Hyatt Place Jumeirah on 2021/12/30
Dear Fatema, Greetings of the day!! First of all we would like to thank you for choosing Hyatt Place Jumeirah during your recent visit to the city. We thank you for taking time to share your ratings regarding your stay and it is evident that we did not live upto the expectations in ensuring a comfortable stay for you. We request you to share the details regarding your stay which could have been looked into and enhanced the experience which we aim for. We apologize for any inconvenience caused and looking forward to welcome you back and create memorable stay experience. Warm Regards, Yogendra Singh

6/10 Okay

Morne

Traveled with family
Liked: Cleanliness, room comfort
Room was only available at 16:00, and bad smoke smell but the hotel was very helpful and moved us to another room after.
Stayed 1 night in Dec 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for families
Great large rooms and a very caring staff. Everyone was really helpful and friendly. We were a family of 8 with senior citizens and children for 16 days. The appartments are large and clean and all things are well taken care of
Stayed 16 nights in Nov 2021

10/10 Excellent

Bashar

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend
Stayed 2 nights in Dec 2021