Find Resorts & Hotels with Spas in Downtown San Francisco, CA

"Everything was great "

"Overall stay was great. However the check in staff especially the female staffs are not very friendly. They should have a sign indicate “line start here” at check in area, otherwise, people just waiting and stand in front of each check in stand. I was waiting in front of one of the check in stand, after the customer in front of me left, the hotel staff skipped and ignored me and call for another customer on my right side which makes me confused. I almost think the staff is racist because I’m an Asian. If I’m stand in the wrong place, they should have say something not just totally ignored. I don’t have issue with check out, staff is nice and friendly. "

"Room cigarette smell."

"Great place to stay!"

"The room was decent but the tub was dirty. I wore sandals in the shower as if on the beach."

"Great amenities, especially love all the snacks they offer. The popcorn was excellent! Only thing I wish was the mattress was better. It’s overly soft and painful to sleep on. I may not be able to sleep again because of that. "

"Room was reasonable, early check in was $50 extra and parking was $85 a night with tax. I would say the rooms could be a little cleaner and the shower is a little short. Overall a great location and was super safe and felt pretty local to what we wanted to do."

"The hotel was beautiful, clean, and modern. The customer service was excellent, making the entire stay very enjoyable."

"Beautiful hotel! The Christmas decor was stunning and really added to the experience. The rooms were clean, the staff was kind and welcoming, and everything about the stay felt well done."