田納西水上樂園飯店訂房

「We have stayed at this hotel three times and have never had problems like we did this time. The reason we chose this hotel is because our kids like the waterpark. On the second day of our stay, the waterpark (outdoor slides) never opened. We had six people in our hotel room and at no point were we provided with a sufficient supply of towels, blankets, pillows, or toilet paper. This is a nice hotel, but for the price we paid, I expected better.」

「Good place」

「Everything we encountered was fine」

「Horrible business management. I booked a 2 night stay at Wyndham Great smokies lodge to celebrate our son’s 3rd birthday. He was so excited to stay here and use the water park. We booked well in advance and paid in advance. We drove several hours to get to this hotel. While we were in route and less than an hour from the hotel to check in, Wyndham calls and states they have overbooked the hotel and cancelling my reservation. They offered to put my in a different hotel which is obviously less...

「Front desk gentleman was awesome when we checked in. The lady working the breakfast wasn’t very pleasant, or friendly. She seemed irritated at everyone. When someone is that unhappy it makes you kind of nervous when they are the ones preparing the food. Room was very nice for the price but they could improve the looks of the lobby and dining area. It’s outdated. Hotel was convenient to walk to attractions.」